Samsung JS8500 SUHD LED TV Calibration Settings

For our review of the Samsung JS8500 SUHD TV, we calibrated the TV starting with Movie mode, which gave great picture settings by default. This will be great for TV shows, sports, and movies. For gaming though, you will want to turn on game mode under System - General to lower the input lag.

Samsung JS8500 Calibration Settings 1

If you find our settings too dark for your taste, increase 'Backlight'. This won't mess up the calibration. Just don't touch 'Brightness'.

Samsung JS8500 Calibration Settings 2

'Color Tone' 'Warm2' was closer to D6500k, but if you find the colors too red/yellow, try something cooler. 'Digital Clean View' is good for cable TV, but you shouldn't turn it on for Blu-rays, because it softens the pictures a little bit.

Samsung JS8500 Calibration Settings 3

If you want to benefit from the wider color gamut of this TV, set 'Color Space' to 'Native'.

Samsung JS8500 Calibration Settings 4 Samsung JS8500 Calibration Settings 5 Samsung JS8500 Calibration Settings 6 Samsung JS8500 Calibration Settings 7 Samsung JS8500 Calibration Settings 8 Samsung JS8500 Calibration Settings 9 Samsung JS8500 Calibration Settings 10 Samsung JS8500 Calibration Settings 11 Samsung JS8500 Calibration Settings 12 Samsung JS8500 Calibration Settings 13 Samsung JS8500 Calibration Settings 14 Samsung JS8500 Calibration Settings 15 Samsung JS8500 Calibration Settings 16 Samsung JS8500 Calibration Settings 17 Samsung JS8500 Calibration Settings 18 Samsung JS8500 Calibration Settings 19 Samsung JS8500 Calibration Settings 20
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Questions & Answers

Just purchased this tv and having issues with lip syncing. Voices are not following the mouth. How do I fix this?
Are you using external speakers? If so, there should be a lip sync option on the receiver, or in the soundbar menu.
Could you delve more into the different auto motion plus settings? What you think is best, and why?
The presets 'Smooth' and 'Standard' are just gradual increases in the amount of motion interpolation. 'Clear,' on the other hand, clarifies movement by flickering the backlight of the TV. The best setting is really the one you most like the look of. Some people are big fans, and others find it looks too much like a soap opera.
How do we activate HDR?
First activate 'HDMI UHD Color' for the HDMI port of your source. For making the highlights brighter, enable 'Smart LED.' For a wider color gamut, set 'Color Space' to 'Native'.
I recently bought the js8500 and thus far very pleased. Thank you very much for your review and recommendation. I recently used your calibration settings on the TV but have found the picture to be overly cool and pushing blue. I have the settings set to warm 2. Do you have any other suggestions how I can remove some of the blue in the color saturation?
Is the blue tint present on everything (including whites), or is it just the blue colors that are oversaturated? If the first case, reduce both the gain and offset of blue in the 2pts white balance. If the second case, reduce the blue value of the blue color in the colorspace.
What are the best settings for the PS4?
Go to the General settings section and enable game mode and HDMI UHD Color for the HDMI port. Apart from that, the rest of our settings will work fine.
What did you set Smart LED and Cinema Black to? Thanks.
We left them off for the calibration, but feel free to enable them if you like what they do. 'Cinema Black' only dims the letterbox in 21:9 movies. 'Smart LED' dims also part of the picture.
Is the picture options setting 'HDMI UHD Color' only used for 4k-UHD material? And With game mode activated, are there any other settings that will affect game lag?
It's used to support high bandwidth content such as 4k @ 60Hz @ 4:4:4 or HDR. If you don't want that, then UHD color isn't really of use to you. Game mode shuts off the lag-increasing functions, so anything left either won't have an effect, or will have an imperceptibly minor one.
Is 'Smart' LED designed to help with flashlighting?
Yes and no. It's meant to enhance the contrast by dimming the backlight in portions of the screen that are displaying darker elements. It does help sometimes reducing it, especially in letterboxed 21:9 content, but it could sometime creates worse light blooming.
A question on sound settings, as sound in movie mode sounds good, but sound volume is inconsistent. Gets low and hard to hear then pops on back to normal. Any idea as to fix?
The same thing happens when our TV's sound mode is set to 'Movie,' but we're not sure what the cause is. It's likely a hidden feature in 'Movie' mode, and so using 'Standard' instead would be the best fix.
Did you calibrate colors based on rec.709 or rec.2020? If you did it based on rec. 2020, were you able to get close to the reference points or close to it on this TV? can you please list the xy for primaries and secondaries, as well as their Y luminance? Thanks.

Rec.709 because the coverage of the JS8500 for Rec.2020 is too low, so the points are really far off. See the picture of the color gamut coverage in our review. Here are the values once calibrated off Rec.709:

Rec 709 colorspace values

And here they are when the colorspace is set to native:

Rec 2020 colorspace values
Could you please tell me which film mode sitting you recommend? Off, Auto1, or Auto2, and if I leave it on, will it affect other sources such as gaming or TV? Thank you for your help.
Auto1 is the anti-judder feature for 24 hz signals, and Auto2 is reverse 3:2 pulldown. You can leave either one on with video games and TV and you'll have no issues.
I calibrated my JS8500 using the calibration settings from your testing and I've very happy with the results. I have DirecTV and understand that some channels are more compressed than others. In order to get the best picture, do you recommend turning on any additional picture options such as Digital Clean View or MPEG Noise Filter? I also noticed a great deal of judder/motion blur on HGTV, more so than other channels. Is this due to compression or something else?
Yes, using those noise reduction features will be helpful for broadcast media and streaming. The worse picture quality on HGTV is most likely caused by the poor compression, and possibly because the channel is interlaced, which generally looks worse than noninterlaced video.
I just bought this TV and have a Dish Receiver hooked up to it. When I turn off the TV it just turns back on! I have to manually change the source input and the shut it off? What is causing that?
It's called CEC. It lets your TV control other components, and also lets those components control your TV. Disable the 'ANYNET+' setting and the issue should go away.
I just purchased a 55 inch JS8500, wall-mounted it without any problems and watched a dvd movie with excellent results. This was during the daytime when I have significant ambient light from natural sources. However last night when i was viewing the HDMI cable feed for the first time, the TV picture seemed dim. I was viewing it in a completely darkened room. Is this normal? I have done no callibration yet. Help!
Yes this is normal. The TV has a feature that automatically dims/brightens the picture based on ambient lights. You can turn it off under System - ECO Solution - ECO Sensor.
This TV does not support 50Hz and 24Hz @ Full RGB and 2160p though it does work at 60Hz. It is a firmware bug, I believe. Try as I might have to ask Samsung to fix it, they just don't get it. 4:2:2 is the maximum you will find on this TV for 24Hz and 50Hz.
You are right. Although the TV does support 2160p @ full RGB @ 24Hz (or 50Hz), chroma 4:4:4 is not enabled. It is misleading since in the menu, the 'UHD Color' option description says 'for 50p/60p 4:4:4'. We have noted the same problem at 1080p for the same frequencies.
My wife only watches Netflix streaming (no DVDs, no cable). She is impatient with complicated remotes. Is this UN55JS8500 the best non-curved smart TV currently available for under $2000 ?
The JS8500 is the best you can get for a non-curved TV with your budget and the remote is simple enough. Just get it.
Hi, I just purchased this TV, I was wondering how does the spec's compare to the new UHD premium standards announced at CES? Thanks for all your hard work.
Most of the new 'Ultra HD Premium' specs are aimed at HDR. Here are the requirements of the new standard and what the JS8500 currently support.

Minimum resolution of 3840x2160: Yes
10-bit color depth: Not yet tested
Minimum of 90% of P3 colours: Yes (91.7%)
Minimum dynamic range of 1000 nits peak brightness and less than 0.05 nits for black OR 540 nits peak brightness and less than 0.0005 nits for black: No, but close (526.9 nits peak brightness and 0.030 nits for black).

As a side note, we still don't know how the minimum dynamic range will be calculated by manufacturers (for example, if they will use extra processing, like local dimmimg, to get there).

Hi, I have a few questions. Why 95 for contrast? When I used my calibration disc I didn't lose any detail at 100. Also MPEG Noise Reduction doesn't really seem to have any pros or cons on my TV. Should I leave it on? What is more accurate to the source material Auto or Native color space? Will it be the same as on your test model if I use your custom color settings? I have a 65 inch.

Indeed, there was no clipping on our JS8500 at max contrast. However, it is very hard to have a flat gamma curve when you max out the contrast. So usually, we start our calibration at max contrast and try to make the gamma curve flat via the white balance settings, but if we can't achieve it, we reduce contrast until it is possible.

'MPEG Noise Reduction' will not show on every type of compressed media. It is meant for the old MPEG codec, like found on DVDs or the very old internet videos. Leave it off.

'Auto' color space is more accurate for normal content, because currently the content meant for higher than Rec709 is very rare.

The exact colorspace calibration varies per unit, so copying ours won't necessarily give you more accurate one, but you might try it just to see if you like them better.

What do you recommend for white balance settings on the JS8500? Does the TV have defaulted settings other than zero?
We posted our 2pts and 10pts white balance that we used. But these numbers might not give you a good calibration because they vary per unit slightly. Try them, but if you find it worse, just set it all back to 0 (their default values).
Just purchased the UBD-K8500 Ultra HD Blu-ray player and have the JS8500. What settings do you suggest for Ultra HD? Have you re-calibrated for that format?
The basic settings we recommend will work well for UHD Blu-rays. We can't calibrate the color, though, as doing so would require that the TV be able to completely fill the wider color gamut (DCI P3 or Rec.2020) UHD Blu-rays use. The JS8500 is not capable of doing so.
In addition to using our basic settings, you should also do the following:
  • Set 'Color Space' to 'Native' or 'Auto'
  • Enable 'Smart LED'
  • Enable 'UHD Color' for the input to which your player is connected.
Performing those steps will get you the wider range of colors, brighter highlights, and better color detail of UHD Blu-rays.
Any big diference between the 8bit and the 10bit model ?
It shouldn't make a huge difference in regular content but It will make a bigger impact with HDR content providing more details in bright and dark areas. It also provides a greater amount of colors that helps in gradations.
I just purchased this TV and used your calibration recommendations, the picture looks much better then it did when it first came out of the box but for some reason it seems a little blurry. Any recommendations for how to correct that?
It will depend on the source you are watching. Make sure it isn't a problem when watching a high quality source like when watching a bluray movie. If there is no problem there, it just mean other sources aren't of the same quality. Make sure you are in the 'Movie' picture mode (some other picture mode sharpness values are different). For cable TV, turn On 'Digital Clean View' and 'MPEG Noise Filter'. If that still isn't good enough, then increase the sharpness setting to your liking.
I just bought the UN55JS8500. While calibrating to your settings, I noticed that there is an option to set HDMI UHD Color to on or off (default is off) for each HDMI port. Should I use this? It says the mode is optimized for UHD at 50p/60p at 4:4:4
If you want to use your TV as a PC monitor, then enable UHD Color for that HDMI port. If you don't, then using UHD Color is not necessary.
What's the best setting for sports and sports mode?
You don't really need to turn on sports mode for watching sports on this TV. The settings that we posted will work well for sports, but you might want to increase the backlight as well as play with the 'Auto Motion Plus' setting and see which value you prefer.
Hello. Do you have a preference in regards to upscaling via reciever or letting the UN65JS8500 handle that bit? I have a XboX One connected to a Pioneer VSX-80 which then passes the video to my TV. I primarily use the XboX for games and streaming apps like Netflix, Hulu etc. Lastly does it make any difference if I try to have both upscale the picture? Thank you for you time and the great review that made me take the leap for the UN55JS8500.
The TV has good upscaling so you can let it do the job. You can only have one device that upscale the signal. If your Pioneer VSX-80 does the job, then the TV will see the signal as native and will let it pass that way.
Is there any negative to turning the color function up to 55 with calibration settings almost identical to yours. This just seemed to make the greens and skin tones more realistic on my js8500. The other thing changed is turned the green up in the green section of the color space to affect the way grass and plants look for my preference. Will this have an effect on anything not meant to be green?
There is no negative doing so. If it makes it looks better for you the better. The 'Color' setting will make all colors look more saturated and the 'Green' option under 'Custom' - 'Color Space' will only affect the green color. Thank you for sharing your settings. Others might find them useful.
Does TV ears work on 65 JS8500 Samsung TV? And if it does where to hook it?
It works and it goes in the coaxial 'Ant In' input on the back of the TV.
I am using this Samsung TV along with an Xbox one and a Sony HT-CT150 3D Sound Bar System. Regardless of what type of Sound Bar System I have, just know that I am using an ARC connection directly to my TV and then plug all external devices into the Soundbar's Subwoofer. My Comcast cable box is going directly to my Xbox One. Here is how I currently have it setup and I am experiencing one small problem. TV (ARC) from Sound Bar Subwoofer to HDMI4 (ARC) in TV. Xbox to one of the HDMI ports (DVD) on the Sound Bar Subwoofer, Chromecast in another one of the HDMI ports (BD) on the Sound Bar Subwoofer and then finally the Comcast Cable Box to the Xbox One. These connections seem like they are my only option but I would like to know your thoughts. Because when I first turn the TV on the Sound Bar's source input always goes to TV (ARC) by default because the Samsung TV assumes it should be TV, but I prefer it goes to DVD for the Xbox sound since the Xbox picture shows by default.
The TV will always show its last HDMI input used, in this case, HDMI 4 (ARC). Since everything goes through the sound bar, you need to be able to select the default HDMI input from the sound bar. We couldn't locate such settings in the user manual of your sound bar. If switching the inputs on the sound bar doesn't change anything, your other option is to connect all your devices to the TV and the sound bar to ARC. It will work the same way.
Does 4:4:4 chroma matter for video games?
Mostly, no. If you're a PC gamer playing text-heavy games, you might like to have chroma 4:4:4. It's really not important for console gaming or most regular PC games, though.
Hello. Thank you for your reviews and settings info. I just bought the JS8500. Streaming content, Blu-ray and most cable content look great. However, sports like football and basketball look blurry and non-sharp. Close ups of players looks great, but overall action on the field looks worse than that on my 32" 1080i Vizo TV. I know there are a lot of factors involved, like upscaling of the cable content. I have gone through every setting possible. Any other recommendations? Thanks!
The problem is probably that your TV is bigger. The JS8500 is most likely better than your old Vizio at upscaling, but it can still only make low-quality video like cable/broadcast look so good. The imperfections are just more noticeable on a larger screen.
Make sure 'Auto Motion Plus' is disabled. Beyond that, there's nothing you can do other than try to adjust to the look of sports on your new TV.
The TV settings are fine, however, I cannot seem to get the ARC to work with my Onkyo 636. I do the search on the TV, it come up in the search along with Dish Hopper, but does not seem to connect. Only the Dish Hopper ends up showing up, but still fails to connect. So when I stream from Ultraflix or Netflix, I get not sound out of my speakers. I am at a total loss as I know I have the cable attached to the correct points. Thanks

You can find detailed instruction on how to get 5.1 sound out of the HDMI ARC port here. For Samsung TVs:

- Go to Menu > Sound > Speaker List and select ‘Receiver (HDMI)’ for HDMI ARC
- Go to Menu > Sound > Additional Settings and set ‘HDMI Audio Format’ to ‘Bitstream.’
- Go to Menu > Sound > Additional Settings and set ‘Audio Format’ to either ‘Dolby Digital’ or ‘DTS.’
- For HDMI ARC, go to Menu > General and enable ‘AnyNet+.’
Excellent Review! My question is, are there any benefits to using a certain HDMI port on the One Connect Mini, let's say for gaming? Or are they all the same, except with features like ARC, MHL, etc? I currently run HDMI input 1 STB to AV Receiver out for everything.
No, no real benefits apart from what you mentioned (ARC, MHL, etc).
Should I keep Smart LED on or off? And should I keep Cinema Black on or off? Also, any thoughts on the sound settings? Thanks.
This is a personal preference, so try them and see what you prefer.
'Smart LED' is the local dimming feature. The JS8500 is edge-lit, so it doesn't affect the picture significantly, but it could help producing better blacks in some scenes.
'Cinema Black' is also local dimming, but meant to only affect the letterboxed bars in 21:9 movies. Turning it on will produce better blacks in the bars, but it will also slightly darkens the top and bottom edge of the movie.
As for the sound settings, it really depends on your room layout so it is difficult to recommend something.
I just purchased the UN65JS8500. I find that the TV runs very hot along the top and other LED's do not. Is this normal? Can it damage the TV.
Also, I have some hesitation (pause for a second) in the picture on various channels. How can I fix this? Thanks!
It's normal that the top of the TV is running hotter than the rest. It's not ideal, and it is possible for components in the hotter areas to wear down more quickly, but there's really not much you can do, and the risk isn't too great. We wouldn't worry about it.
Try disabling the 'Auto Motion Plus' feature. The video won't look as smooth, but you'll get fewer hiccups.
Hello, I just got my 55" JS8500 delivered and connected. I have a Yamaha RX-V677 AVR receiving inputs from a PS3 and a AT&T Uverse set top box. The video output goes to the TV and audio to speakers. I am seeing that the video from the set top box flickers, stops and then goes out of sync with the audio. If I change the channel, its ok for a few mins and the same thing repeats. Really appreciate your time and effort with this.
It looks like a connection problem. If you don't have the same issues with the PS3 then it isn't likely something to do between the receiver and the TV. Try to connect the set top box directly to TV and see if the problem persist. If so, you have a either a problem with the HDMI cable or the set top box. Try a different HDMI cable (the one you use for the PS3). For your cable box troubleshooting, look for a similar issue in the troubleshooting section of the user manual or contact AT&T customer service. If you don't have the same problem when connected directly, try to connect the cable box in a different HDMI ports on the receiver (still with the HDMI cable of the PS3 to eliminate the possible issue). After doing those tests, you should be able to tell where the problem is coming from and hopefully, be able to fix it.
Do your base your settings with eco setting on, or do you leave them off? Thank you. Great review.
We turn it off.
Is there any way to test (using calibration chart files, since there are no UHD discs yet) how close these particular Samsung sets calibrate to the 10 bit DCI-P3 color gamut? This is the spec for upcoming UHD Blu-ray discs (yes, it's in a Rec 2020 wrapper for forwards compatibility, but the studios should mostly be using DCI-P3 color and flagging the signal as such since that is the current cinema DCI master spec).
Samsung claims HDR support as well, but do we know which HDR format they're working off of? Basic SMPTE HDR or even Dolby Vision standards and how many NITS the sets can reproduce? There are a few HDR formats the BDA has allowed for UHD Blu-ray.
The Samsung JS8500 we tested covered 91.7% of DCI-P3 with the 'Native' color setting.
As for HDR, there is nothing set in stone yet. All JS TVs that we tested had different max luminosity. Also, the number of nits they can produce depends on how much white it has to display. It is a bit similar to plasma TV in that sense. On the JS8500, we measured a max 100% white fullscreen of 365 cd/m2, and a 2% window at 527 cd/m2. And on the JS9500, a fullscreen of 381 cd/m2 and 2% window of 727 cd/m2.
I'm wanting to use this for my HTPC. Do I need to add all those settings to the TV or should I set "Device Type" as "PC" and leave everything? It seems like all those settings really slow down the TV so much that there is bad lag from my receiver. I thought that HDMI was able to automatically sync the audio and video? How can I do this without manually adjusting (e.g. lip sync)?
My HTPC cannot output 2160p yet -- 1080p is the maximum resolution. This is OK with me since I usually only watch Blu-ray, which is 1080p@24p bt.709 and 4:2:0, all of which my PC and TV support. When Ultra HD Blu-ray comes out end of the year, I'll look into getting a graphics card that can output 4K@60Hz, then I can turn on UHD color for 10 bit 4:4:4. My HDMI 1.4 should just work right? This would mean I would rely on Samsung proprietary scaling methods before outputting 4K myself and upscaling with open source algorithms.
Let me know your thoughts on the audio delay. I think it's setup with Anynet and RIHD correctly.
Use PC, and then copy all of our settings, with the exception of 'Sharpness,' which should be set to 50. You should also set the backlight to whatever looks best in your setup. Don't worry about anything that is grayed out.
And yes, you'll be fine to output your video with HDMI 1.4 and let the TV upscale. It won't look any more detailed, but it will fit your TV the way it should.
Finally, if using those settings above don't work to fix the problem, using the lip sync option on either the TV or the receiver would be your best solution.
What should I set the color output to on my video card? I've read full RGB, but I've also read that this can be damaging for watching videos, which are of course limited RGB. There is also a YCbCr option, but this generally seems like a bad idea to output, since video cards still convert to RGB first.
Secondly, do you still recommend a sharpness of 50 if the output from the video card is 4K, or is that only for upscaling?
Full RGB will get you the best results, as it can send the a wider video range. Just make sure both your TV and your graphics card are both set to full and you'll have no issues.
In PC mode, a Sharpness of 50 is the default, and anything lower is artificially under-sharpened. Regardless of resolution, you should use 50 in PC mode.
Question regarding game mode. I use my Xbox One as a passthrough for my cable box. How much image quality do I lose if I leave it in game mode at all times? They buried that option so deep in the menu is a pain to always keep changing it.
You don't really lose image quality. The image will just be less processed, and closer to what is intended by the source. You're fine to leave game mode on.
I didn't see any posts regarding this. I just got the UN55js8500 and the new 4k DirecTV client. In resolutions I have the 4k box to check as well as the 1080p, 1080i, etc. My question is should I turn native off and just have the 1080i and 4k box checked and leave to original format or change these settings since the mini does all the upgrading?
It's a matter of preferences. Some TVs have poor upscaling abilities so it's better to let the receiver upscale the lower resolutions. In the case of the JS8500, it has good upscaling capabilities so you could leave the Native option On and let the TV manage all resolutions. That option may make channel browsing a little slower though because of all the different resolutions switching.
Should I use the HDMI UHD COLOR option for my Playstation 4?

No. It won't make a difference.

Update: 01/27/2017: The PS4 now supports HDR for some games, which required HDMI UHD Color to be activated. Activate this option for the best experience.

First, thanks for taking the time to address all of these questions, I have learned a lot.
I am having issues connecting peripherals (cable box, Roku). The goal is for all audio to flow through the AV system and all video to the TV. The mini console is throwing me off a bit. I have an Onkyo 3009 receiver and the 65" JS8500. Do I need to split the HD signals or am I missing some configuration detail? Thanks in advance for your time and effort.
Connect the cable box and the Roku to the receiver, and then connect the receiver to the JS8500 via HDMI ARC. The video will transmit to the TV, and you'll be able to get the audio through your receiver.
Do you have recommendations for settings in 3D mode? I am getting a lot of blurring during action sequences.
The settings shouldn't be much different for 3D but you might want to increase 'Backlight' as much as you want since the glasses decrease the TV light coming to your eyes (or just use a brighter picture mode). Also make sure no 'Eco Solution' options are active under 'System'. For the blurry action, 'Auto Motion Plus' should do the trick.
I have an XBOX One and I want to enable it to control the Samsung. When I search for the model number, the JS8500 does not show up. Any ideas? Is there a Samsung "code" that the XBOX ONE can input manually? The XBOX One allows for a code to be entered. Any help is appreciated!
Have you tried the 'Automatic' configuration? The Xbox should be able to find the good configuration on its own. If it doesn't, try to enter the full model number. Example: 'UN55JS8500'. If it still doesn't work, you can find more help on the Microsoft website or contact their technical support.
What do you suggest as a 4k and HDR content or which apps has the best movies and content for 4k and HDR? I seen where you said Amazon has some, it was called 'Mozart in the jungle', but is there anything else you would recommend?
Both Amazon and Netflix have a growing library of 4k content. HDR is still scarce though and we don't have much to recommend. 'Red Oaks' is another Amazon original series that is available in HDR and that you can watch now.
Recently purchased a 55" Samsung JS8500 and your website was instrumental in my decision making. Love the site. My question is regarding calibration. Your settings worked pretty well for me aside from the fact that I felt Warm 2 was too yellow on movie mode and when watching football I felt that the red details on some uniforms looked a little pink. CNET has different calibration settings than this site and there are several settings on AVS forums that differ from both of those. I haven't tested anyone else's settings and I know every set is different but I really would like the most precise and natural color settings possible. I hate the thought of paying someone to come calibrate the set. Should I look into a calibration DVD? I have made small tweaks and I'm thinking off resetting everything because I really don't know exactly what I'm doing on my own. Thanks again for everything.
A professional calibration would get you similar results than what you get with our calibrated settings so we don't recommend the extra expense but if you want to go farther than just copying someone else's settings, a calibration disk is a good idea. We found that the Disney WoW disc is easy to follow and give good results.
I have a 55" JS8500. Have not yet used your calibration settings, but intend to. I did read through them and all the Q&A's, but did not see anything on picture size. The available options seem to be 16:9, Zoom, Custom, 4:3. When viewing most, if not all cable stations through HDMI connection, none of the picture size options appear correct. All options appear "zoomed" and not "fit." In news type programming, top & bottom banners and tops of heads are cut off. In sports programs, the scoreboard banners are cut off. Left and right appears clipped, but not as much. How do I correct this?
'Custom' picture size shouldn't cut the picture. If it does, the source signal isn't configured properly. Verify the picture size options on your cable box while 'Custom' is selected on the TV and adjust from there.
Hi. Thanks for the settings, my TV looks great! Just wondering if you turned off energy saving mode when calibrating since it dramatically changes brightness. I have it off. Is that the best setting for picture? Thanks again.
Yes. This is among the first things we do before calibrating TVs. We also find that the feature isn't working great. So yes, for best picture, leave it off. Thanks for the tip!
On settings, one of the captions states: 'Color Tone' 'Warm2' was closer to D6500k, but if you find the colors too red/yellow, try something warmer." Don't you mean to try something cooler? Warm 2 is the warmest setting, so it doesn't make sense to try a warmer setting if the colors look too red/yellow.
Good catch! We've corrected the issue. Thanks!
I am really confused. I followed these setting exactly and felt that nothing looked as crisp as dynamic setting. Sports looked dull and general TV just looked washed out and just muted. I want to get true colors out of the set. How can I resolve this?
You might be used to watch TV with cooler color, so first thing you can try is to change the color temperature to something cooler. Secondly, if you have copied our color space and 10 point white balance calibration, you could try to reset those and see how your TV look after, since those are really set dependent and could be good only for our set, since your could be different.
Hi, just got this TV. Going through a denon receiver, using a denon bluray player. Why when I watch them, the TV is very laggy. People run on camera, it looks like there is a ghost behind them. Watching football on cable HD, can't even see the football it gets so pixelated. I tried going directly from bluray to TV, and cable to TV, completely bypassing the receiver, and the TV is still laggy. The words when someone is talking, also doesn't look right. The mouths move slower than the words.

This is unusual as the 55" JS8500 we reviewed had excellent motion performance. Ensure you are using the 'Movie' picture mode, and try to disable 'Digital Clean View', and 'MPEG Noise Filter'. Try with and without 'Auto Motion Plus' to see if you get any improvement. Note that this may add the soap opera effect.

There should be a lip sync option on your receiver to fix the voice synchronisation.

Do you feel that with the color space set to native that the colors are too over saturated? Or is it a pleasant pop on this TV when upscaling?
It depends on the content. When the content doesn't represent reality (cartoons, animation movies, or even movies like 'Tron Legacy'), the wider colorspace is great. But for more realistic footage, the over saturation is a bit displeasing.
Do you recommend using a power conditioning unit (e.g., Monster HTS 3500) for these TV's?
A full power conditioning unit like you mention is overkill. A simple power surge bar that has a warranty (higher than the price of your TV + sound system) is more than enough (like this one). If you are extra worried, a UPC is even better, because it will give you time to turn off your TV normally (like this one).
Can you give us an idea of what the lighting is like in the room that you calibrate all your TV's in? What is the environment like? Is it like a dark living room, lighted living room, a living room during the day with daylight coming through, etc?
We calibrate all TVs in an almost pitch black room and then we try our calibrated picture under various light situations. The 'Contrast' section in our reviews shows the TV in a completely black room. The 'Reflections' test show the TV with two common living room lamps on. The 'Brightness' test shows the TV in a bright light situation with the TV's backlight set to maximum.
What does the hdmi uhd color option do under picture options for the js8500? I have the hdmi cable connected to the hdmi 1 port. Will it give me better picture turning it on? Also I noticed some grainy and pixel spots on the screen in some instances. Watching sports can sometimes seem blurry around the players or fast moving scene. Slow motion replay looks horrible. Any way to adjust this? I've tried your settings and it's way to dark and dull for me.
The UHD Color option will enable chroma 4:4:4 in 4k resolution at 60Hz, only useful to produce clear text while using the TV as a PC monitor. It won't change anything for other usage. The blur you get around players might be because of the soap opera effect. Try to turn off 'Auto Motion Plus'. And if you find our settings to dull, increase 'Backlight' from the Picture menu.
I just bought the Samsung UN65JS850DFXZA. I used the calibration settings for the JS8500. Are the settings the same?
How do I enable HDR? I have the Amazon app and I see their UHD shows, but can't find the HDR ones.
To get the most out of HDR content, set the 'Colorspace' to 'Native' under the advanced picture settings of the TV. HDR content is still very scarce but if you want to see it in action, take a look at the 'Mozart in the Jungle' series available on Amazon Video.
I just bought this tv but what type of hdmi cable should I use and where is the function to enable the upscale? Do I need to put it in a certain hdmi port on the tv? And what is the difference between them.
Any HDMI cable, even the cheapest one, will work (except if you plan on using it as a PC monitor in 4k at 60hz, because some cables have problem achieving the full chroma at that resolution and frame rate). For console gaming, movies or TV shows, the cable really doesn't matter.
The upscaling feature is always on.
As for the difference between the inputs, if you have a sound receiver, put it in the one labeled 'ARC'. For your set-up box, but it in 'STB'. The rest doesn't matter.
Hello. I just bought this TV and have calibrated it based on the recommendations mentioned. I am split between color tone Warm1 vs Warm2. At times, Warm2 looks too yellow/red, and I feel Warm1 has a more realistic look. I know Warm2 is closer to D6500k. Would there be any long term effects by selecting Warm1?
No, none at all, and the rest of our recommended settings will work quite well with Warm1. You should go with whichever color temperature you like best.
I have a problem trying to play 4K movies using Netflix and it's Ultra HD package. My cable provider is WOW with the download speed of 31.82 Mbps. I have Netflix set at HIGH and my HDMI cables are top-of-the-line Monster Cable. Using the search menu in Netflix I entered '4K' to get a list of the current 4K material. However, any/all of the selections only result in 'HD' appearing in the upper corner of the Netflix selection instead of the '4K' I see in Netflix advertising on the internet.
Verify that your 4k Netflix plan is active by going under 'Settings'. The plan you have subscribed to will be listed on that screen. If it isn't, try to reload Netflix ('Settings - 'Get Help' - 'Reload Netflix'). Search for 'House of cards'. This series is available in 4k and 'Ultra HD 4k' should be written under the title. Start playing it and press the 'Info' button on the remote. The resolution sent by Netflix will be displayed at the top left corner of the TV and should go up to 4k after maybe a minute after the show has started. Contact Netflix customer support if any of the above isn't right. Trying to connect your TV with an ethernet cable directly to your router is also a good test to eliminate any wi-fi issues. WOW speed test will be able to tell if you get the full internet speed you should get.
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