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Plantronics Voyager 3200 Bluetooth Headset Headphones Review

Tested using Methodology v1.4
Reviewed Oct 14, 2020 at 09:27 am
Plantronics Voyager 3200 Bluetooth Headset Picture
5.6
Mixed Usage
5.6
Neutral Sound
5.3
Commute/Travel
7.3
Sports/Fitness
4.9
Office
4.7
Wireless Gaming
4.6
Wired Gaming
4.8
Phone Calls

The Plantronics Voyager 3200 is a mono headset designed for taking phone calls when you're on the go. Its standby mode helps conserve battery life when you aren't on a call, and its companion app has lots of customization options related to phone calls. Unfortunately, it doesn't have a very stable or comfortable fit, so you may have to readjust it frequently to get it to stay in your ear. Its boom microphone also has a poor recording quality, so your voice can sound thin and muffled. This headset isn't very versatile, either. On the upside, it's small and portable, so it can easily be brought with you.

Our Verdict

5.6 Mixed Usage

The Plantronics 3200 is sub-par for mixed usage. This mono headset is designed for phone calls, and its sound profile isn't suited for listening to music. It doesn't have a very stable in-ear fit, and its large ear tip isn't comfortable for all users. Unfortunately, its microphone has a poor recording quality, so your voice sounds a bit muffled. On the upside, its standby mode helps conserve battery when you aren't on a call, and its companion app offers a lot of phone call-related features.

Pros
  • Portable design.
  • Standby mode.
Cons
  • Not stable enough for exercise.
  • Not comfortable for all users.
  • Poor recording quality.
  • Not ideal for taking calls in noisy settings.
5.6 Neutral Sound

The Plantronics 3200 is middling for neutral sound. It's designed for phone calls, not music, and it lacks a lot of low-bass that adds thump and punch to music. However, its mid and treble ranges are very neutral and well-balanced, so vocal-centric content sounds clear and detailed.

Pros
  • Balanced mid-range.
Cons
  • Lacks sub-bass.
  • No sound customization features.
5.3 Commute/Travel

The Plantronics 3200 is disappointing for commute and travel. It isn't very stable in the ear, and its large ear tip isn't comfortable for all users. Due to its mono design, it doesn't block out a lot of background noise, so it isn't ideal for taking calls in a noisy train station or airport. That said, it's small and lightweight, so it's very easy to bring with you on the go.

Pros
  • Portable design.
Cons
  • Not comfortable for all users.
  • Not ideal for taking calls in noisy settings.
7.3 Sports/Fitness

The Plantronics 3200 is decent for taking calls while out on a run because it's small and lightweight. However, it doesn't have a stable fit, so it may fall out of your ear while you're working out. Due to its large ear tip, it may not be comfortable for all listeners, either.

Pros
  • Portable design.
Cons
  • Not stable enough for exercise.
  • Not comfortable for all users.
4.9 Office

The Plantronics 3200 is poor for office use. Its mono design lets you hear yourself talk, but it also means that you can hear the chatter of nearby coworkers, which may be distracting. It leaks a bit of noise, and it doesn't have the most stable or comfortable fit, either. However, its over six-hour continuous battery life should last you through your day.

Pros
  • Standby mode.
Cons
  • Not comfortable for all users.
  • Not ideal for taking calls in noisy settings.
  • Leaks a bit of noise.
4.7 Wireless Gaming

The Plantronics 3200 is compatible with Bluetooth-enabled PCs, but its latency may be too high for wireless gaming. It isn't compatible with PS4 or Xbox One consoles.

4.6 Wired Gaming

The Plantronics 3200 is a Bluetooth-only headset that can't be used with a wired connection, so it isn't suitable for wired gaming.

4.8 Phone Calls

The Plantronics 3200 is poor for taking phone calls in a noisy setting due to its mono design, which doesn't really isolate against background noises. Its boom microphone can make your voice sound thin and muffled. It struggles to separate your voice from background noises in moderately noisy environments, so it's better suited for taking calls in quiet settings. On the upside, it has a standby mode to help conserve battery life when it's not in use.

Pros
  • Standby mode.
Cons
  • Poor recording quality.
  • Not ideal for taking calls in noisy settings.
  • 5.6 Mixed Usage
  • 5.6 Neutral Sound
  • 5.3 Commute/Travel
  • 7.3 Sports/Fitness
  • 4.9 Office
  • 4.7 Wireless Gaming
  • 4.6 Wired Gaming
  • 4.8 Phone Calls
  1. Updated Oct 14, 2020: Review published.
  2. Updated Sep 28, 2020: Early access published.
  3. Updated Sep 18, 2020: Our testers have started testing this product.
  4. Updated Sep 18, 2020: The product has arrived in our lab, and our testers will start evaluating it soon.
  5. Updated Sep 09, 2020: We've purchased the product and are waiting for it to arrive in our lab.

Differences Between Sizes And Variants

The Plantronics Voyager 3200 comes in three different color variants: Black, White, and Grey. We tested the Black variant, and you can see the label for the model we tested here. We expect the other variants to perform similarly.

You can also buy a more expensive variant of this headset that comes with a portable charge case. If you come across any other variants of this headset, let us know in the discussion section so we can update our review.

Compared To Other Headphones

The Plantronics Voyager 3200 is a mono Bluetooth headset with lots of customization features. You can pair it with up to two devices at the same time, making it easy to switch your audio source. However, its microphone doesn't have the best recording quality, and it doesn't have a very stable in-ear fit. It also doesn't have the most versatile performance, and it's best-suited for taking phone calls. If you're looking for other headphones, check out our recommendations for the best Bluetooth headsets for phone calls, the best wireless Bluetooth headphones, and the best earphones with a mic.

Jabra Talk 45 Bluetooth Headset

The Jabra Talk 45 Bluetooth Headset is better for taking phone calls than the Plantronics Voyager 3200 Bluetooth Headset. The Jabra has a more stable fit and it leaks less noise. Also, its boom microphone has a better recording quality, so your voice sounds more natural. That said, the Plantronics has a better-balanced treble range, so voices and sibilants sound more detailed.

Plantronics Voyager Legend Bluetooth Headset

The Plantronics Voyager Legend Bluetooth Headset is better for phone calls than the Plantronics Voyager 3200 Bluetooth Headset. The Legend has a more comfortable and stable fit and is also better-built. However, the 3200 has a better-balanced treble range, so voices and sibilants sound more clear and detailed.

Plantronics Voyager 5200 Bluetooth Headset

The Plantronics Voyager 5200 Bluetooth Headset is better for phone calls than the Plantronics Voyager 3200 Bluetooth Headset. The 5200 is more comfortable and stable and is better-built. It also leaks less noise, and its microphone has a better recording quality and noise handling performance. That said, the 3200 has a better-balanced treble range, so voices and sibilants sound more detailed.

Jabra Steel Bluetooth Headset

The Jabra Steel Bluetooth Headset is better for phone calls than the Plantronics Voyager 3200 Bluetooth Headset. The Jabra has a more stable fit and it leaks less noise. Its microphone also has a better recording quality and noise handling performance. However, the Plantronics has a better-balanced sound profile, so voices sound clearer and more natural.

Test Results

perceptual testing image
Design
Design
Style
Type Mono Earbud
Enclosure Closed-Back
Wireless Yes
Transducer Dynamic

The Plantronics 3200 is a mono Bluetooth headset with a simple, professional look. There's a clear plastic ear-hook that helps keep it in place on your ear, and a thin boom microphone. It comes in a few different color variants, too.

6.0
Design
Comfort
Weight 0.02 lbs
Clamping Force
0 lbs

The Plantronics Voyager 3200 is passably comfortable. It's lightweight and it doesn't sit deep in your ear, which is good. However, it barely stays on your ear, and you have to readjust it frequently to get it to stay in place. The ear tip is also pretty large, so it may not be suitable for all listeners.

7.0
Design
Controls
OS Compatibility
Not OS specific
Ease Of Use Decent
Feedback Good
Call/Music Control Yes
Volume Control Yes
Microphone Control Mute/Unmute
Channel Mixing
No
Noise Cancelling Control No
Talk-Through
No
Additional Controls Voice Assistant

This headset has decent controls. There's a physical button near the power switch that lets you play/pause audio and answer, reject, and redial calls. However, this button isn't in the most convenient location, so it's not the easiest to use. The 'Voice' button on the boom microphone is for voice commands and voice assistant. There's a lot of voice prompt feedback when you use the commands, which is convenient.

9.3
Design
Portability
L 2.7"
W 1"
H 0.9"
Volume 2.4 in³
Transmitter Required No

This headset is outstandingly portable. It's very small and lightweight, so it can easily be worn on your ear when you're on-the-go.

0
Design
Case
Type No case
L N/A
W N/A
H N/A
Volume N/A

This headset doesn't come with a case. You can buy a charging case separately, but we haven't tested it.

6.5
Design
Build Quality

The Plantronics 3200 has an adequate build quality. It's mostly made of plastic, which feels solid and durable. The fins are made of silicone, however, which seems like it could easily rip.

6.0
Design
Stability

This headset has mediocre stability. Without the ear-hook, it comes off the ear even with low-intensity movements. With the ear-hook attached, they stay on your ear a bit more, but they tend to move around in the ear.

Design
Headshots 1
Design
Headshots 2
Design
Top
Design
In The Box

  • Plantronics Voyager 3200 headset
  • 3x Ear tip/fin sizes
  • 1x Earhook
  • Micro-USB charging cable
  • Manuals

Sound
Sound
Sound Profile
Bass Amount
-25 dB
Treble Amount
2.75 dB

The Plantronics Voyager 3200 has a sound profile that's well-suited for voices and speech. It lacks a lot of bass, but that shouldn't be too much of an issue as it's designed for taking phone calls, and there aren't a lot of deep frequencies in voices. Overall, voices sound clear, present, and detailed.

6.6
Sound
Frequency Response Consistency
Avg. Std. Deviation
0.72 dB

This headset has an adequate frequency response consistency. The bass and treble response is a bit inconsistent, so audio delivery can differ depending on the headset's fit, seal, and positioning on your ear.

Sound
Raw Frequency Response
1.0
Sound
Bass Accuracy
Std. Err.
26.75 dB
Low-Frequency Extension
297.71 Hz
Low-Bass
-43.59 dB
Mid-Bass
-27.88 dB
High-Bass
-12.14 dB

This headset has terrible bass accuracy. The entire range is very underemphasized, so you don't feel the deep thump and punch in music. However, as it's designed for phone calls, you may not notice the lack of bass.

8.5
Sound
Mid Accuracy
Std. Err.
2.05 dB
Low-Mid
-1.65 dB
Mid-Mid
-0.24 dB
High-Mid
-2.52 dB

This headset has excellent mid accuracy. The entire range is flat and balanced, so voices sound clear and present in the mix.

8.7
Sound
Treble Accuracy
Std. Err.
1.69 dB
Low-Treble
0.53 dB
Mid-Treble
-0.52 dB
High-Treble
-1.96 dB

This headset has amazing treble accuracy. The range is flat and balanced, so voices and sibilants like S and T sounds are clear and detailed.

6.2
Sound
Peaks/Dips
Peaks
2.57 dB
Dips
2.15 dB

The Plantronics Voyager 3200 has passable peaks and dips performance. The dip in the low bass means that you don't feel the deep thump in audio. The peak in the low-mid adds a boominess and forwardness to voices, while the dip in the high-mid can make those same voices sound a bit weak and distant at times. The peaks in the low-treble and mid-treble can make some voices and sibilants harsh, piercing, and painful.

not tested
Sound
Imaging
Weighted Group Delay
N/A
Weighted Amplitude Mismatch
N/A
Weighted Frequency Mismatch
N/A
Weighted Phase Mismatch
N/A

The Plantronics 3200 is a mono headset, so there's no stereo imaging.

3.0
Sound
Passive Soundstage
PRTF Accuracy (Std. Dev.)
N/A
PRTF Size (Avg.)
N/A
PRTF Distance
N/A
Openness
9.8
Acoustic Space Excitation
3.6

This headset has a bad passive soundstage. By design, it doesn't interact with the outer ear, which is one of the key factors in creating an out-of-head and speaker-like soundstage. As a result, its soundstage is small, and sound seems like it's coming from inside your head.

0
Sound
Virtual Soundstage
Head Modeling
No
Speaker Modeling
No
Room Ambience
No
Head Tracking
No
Virtual Surround
No

This headset doesn't have any virtual soundstage features.

5.7
Sound
Weighted Harmonic Distortion
WHD @ 90
0.599
WHD @ 100
1.372

This headset has a sub-par weighted harmonic distortion performance. There's some distortion present in the mid and treble ranges, but it likely won't be noticeable for most people.

Note: We were unable to reach 100dB volume while testing this headset. Instead, the '100dB' score was tested with this headset at its max volume of 96dB, and the '90dB' score was set to 86 dB.

Sound
Test Settings
Firmware
v.345 / v.257
Power
On
Connection
Bluetooth 4.1
Codec
SBC, 16-bit, 48kHz
EQ
No EQ
ANC
No ANC
Tip/Pad
Silicone (small)
Microphone
Boom

These are the settings we used to test this headset. Our results are only valid when using these settings.

Isolation
0.5
Isolation
Noise Isolation
Isolation Audio
Overall Attenuation
-0.34 dB
Noise Cancelling No
Bass
0.09 dB
Mid
0.55 dB
Treble
-1.57 dB

The Plantronics Voyager 3200 isolates almost no background noise. You can hear background noises like bus and plane engines, voices, and the hiss from nearby AC units. However, this performance is expected, as it's a mono earpiece.

6.9
Isolation
Leakage
Leakage Audio
Overall Leakage @ 1ft
40.4 dB

This headset has adequate leakage performance. There's some leakage at higher frequencies, so if you like to listen to your audio at high volumes, it may disturb nearby coworkers.

Microphone
Microphone
Microphone Style
Integrated
No
In-Line
No
Boom
Yes
Detachable Boom
No
Mic Yes

The Plantronics 3200 has a fixed boom microphone.

4.4
Microphone
Recording Quality
Recorded Speech
LFE
269.09 Hz
FR Std. Dev.
16.69 dB
HFE
22,988.02 Hz
Weighted THD
7,013.108
Gain
-12.78 dB

The microphone has a poor recording quality. Your voice is understandable, but also a bit thin and muffled to whoever's on the other end of the line.

6.0
Microphone
Noise Handling
Speech + Pink Noise
Speech + Subway Noise
SpNR
12.13 dB

The microphone has a mediocre noise handling performance. It has trouble separating your voice from background noises, especially in noisy settings like a train station.

Active Features
6.0
Active Features
Battery
Battery Type
Rechargable
Continuous Battery Life
6.7 hrs
Additional Charges
0.0
Total Battery Life
6.7 hrs
Charge Time
1.4 hrs
Power-Saving Feature
Standby mode
Audio While Charging
No
Passive Playback
No
Charging Port micro-USB

The Plantronics 3200 has a mediocre battery performance. In our tests, we measured continuous battery life of over six hours, which may last through your day if you're just using the headset for phone calls. Also, it has a standby mode to help you conserve the battery when it's not in use.

7.5
Active Features
App Support
App Name Plantronics Hub
iOS Yes
Android Yes
macOS Yes
Windows Yes
Equalizer
No
ANC Control
No
Mic Control No
Room Effects
No
Playback Control
No
Button Mapping No
Surround Support
No

This headset is compatible with the Plantronics Hub app. It has lots of customization options related to phone calls. You can check the battery life of the headset and configure the headset's sensors to automatically answer or reject a call. There's even a 'Find My Headset' feature to help you keep track of your headset.

Connectivity
8.7
Connectivity
Bluetooth
Bluetooth Version
4.1
Multi-Device Pairing
2 Devices
NFC Pairing
Yes
Line Of Sight Range
141 ft
PC Latency (SBC)
149 ms
PC Latency (aptX)
N/A
PC Latency (aptX HD)
N/A
PC Latency (aptX-LL)
N/A
iOS Latency
213 ms
Android Latency
72 ms

This headset supports NFC and multi-device pairing, which is convenient if you tend to switch your audio source from your phone to your PC frequently. Its latency is a bit high with PCs and iOS devices, so it may not be ideal for taking video calls on those platforms. However, it's latency is much lower on Android devices. That said, some apps compensate for latency, so your real-world experience may vary.

0
Connectivity
Non-Bluetooth Wireless
Non-BT Line Of Sight Range
N/A
Non-BT Latency
N/A

The Plantronics Voyager 3200 is a Bluetooth-only headset.

0
Connectivity
Wired
Analog Audio
No
USB Audio
No
Detachable No
Length N/A
Connection No Wired Option
Analog/USB Audio Latency
N/A

This Bluetooth-only headset can't be used with a wired connection. It comes with a micro-USB cable for charging.

Connectivity
PC / PS4 Compatibility
PC/PS4 Analog
No
PC/PS4 Wired USB
No
PC/PS4 Non-BT Wireless
No

The Plantronics Voyager 3200 should work with Bluetooth-enabled PCs; however, it isn't compatible with PS4.

Connectivity
Xbox One Compatibility
Xbox One Analog
No
Xbox One Wired USB
No
Xbox One Non-BT Wireless
No

The Plantronics Voyager 3200 is Bluetooth-only and isn't compatible with Xbox One.

0
Connectivity
Base/Dock
Type
No Base/Dock
USB Input
No
Line In
No
Line Out
No
Optical Input
No
RCA Input
No
Dock Charging
No
Power Supply
No Base/Dock

This headset doesn't come with a base or a dock. You can buy another variant with a charging case, but we haven't tested it.