This Privacy Policy (the “Policy”), together with our terms of use and any other documents referred to herein, sets out how 9298-5266 QUEBEC INC. (“RTINGS”) collect, use, disclose and otherwise process any personal information. It is a statement of principles and guidelines concerning the protection of Personal Information of individuals (“you”). By using this website, HTTPS://WWW.RTINGS.COM (the “Site”), registering to receive email content from RTINGS, and/or communicating with RTINGS by e-mail or otherwise (collectively the “Service”), you agree to the collection, use and disclosure of your Personal Information in accordance with this Policy.
Third Party Websites. Third party websites accessed via the Site are not covered by this Policy and we accept no responsibility or liability in respect of third party sites. Please refer to the privacy policies published on any third party sites which you may access through the Site before submitting Personal Information to them.
Information We Collect. RTINGS collects personal information and other information depending on how you use the Site and our Services (“Personal Information”). This includes your physical address, email address, city, country, region, user ID, device type, operating system, browser type, preferred language, and other information as described in this Policy.
The Personal Information collected is used to more efficiently operate RTINGS business, promote our services, products and administer the Site.
Information from Your Use on the Site. RTINGS may collect standard internet log information about how and when you use the Site. This information may include, but is not limited to, your IP address, approximate geographic location, browser type, operating system, device identifiers, referral URLs, pages viewed, searches conducted, interactions with Site features, conversion events, subscription activity, and other usage information.
Cloudflare Turnstile. RTINGS uses Cloudflare Turnstile to protect the Site and its forms from spam, fraud, abuse, and automated traffic. Turnstile may process certain technical information, including your IP address, browser and device characteristics, user-agent, TLS fingerprint, Site key, and associated origin, to distinguish legitimate users from bots and help maintain the security of the Site. Cloudflare processes this information to provide Turnstile and may also process it to improve its bot-detection capabilities. For more information, please see https://www.cloudflare.com/en-gb/turnstile-privacy-policy/.
Storage of Personal Information. Your Personal Information is stored in secured locations and on servers controlled by RTINGS, located at our office or at the facilities of our service providers.
E-Mail Communications. RTINGS may send marketing or promotional e-mail communications to you with information that may be useful, including information about new products and/or services of RTINGS. In this process, we may collect certain information including the date/time you first opened our e-mail communications, the number of times you open our email communications and the total click-through activity on the content of our e-mail communications to compile general related statistics.
Opt-Out. If you prefer not to receive any further communications, please email admin@rtings.com. Your Personal Information, in accordance with the applicable data protection laws, will not be deleted but will be added to the relevant suppression list to ensure your request is complied with. All Personal Information is processed in line with the applicable data protection laws. We do not sell, trade or rent your Personal Information to third parties.
Cookies and Similar Technologies and IP Addresses. To ensure that our Site is optimized for ease of use, we or our service providers may use cookies to collect standard information about your language preferences, when you visit the Site, your browser type and version, and other similar information. These cookies are intended to optimize your experience of the Site and/or App. You can control the use of non-essential cookies through our consent management tool or by adjusting your browser settings. You can reset your browser to notify you when it has received a cookie or refuse to accept cookies. However, if you refuse to accept cookies, you may limit your viewing and/or not be able to access all features on the Site.
Users can control the use of cookies at the individual browser level. For more information about cookies, please visit https://www.allaboutcookies.org/cookies/.
RTINGS uses third-party analytics and advertising technologies to better understand how users interact with the Site, improve the Services, measure marketing effectiveness, and deliver relevant advertising.
These technologies may collect information regarding your interactions with the Site, including pages visited, links clicked, browser type, operating system, device identifiers, IP address, approximate geographic location, referral sources, and similar usage information.
Cookies and Tracking Technologies for Advertising. Our Partners generally use cookies, mobile advertising IDs and similar tracking technologies to more effectively run ad campaigns on our behalf. Third party vendors, including Google and Meta, use cookies to serve ads based on a user's prior visits to your website or other websites. Google and Meta's use of advertising cookies enables them and their partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. (Alternatively, you can direct users to opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info)
The NAI also provides a mechanism to opt out of its member networks here: https://www.networkadvertising.org/managing/opt_out.asp and the European Digital Advertising Alliance opt-out page may be found at https://youronlinechoices.com/. If you are looking to exercise choice regarding your mobile device, please visit the NAI’s Mobile Choice information page at https://www.networkadvertising.org/mobile-choice/ and follow their instructions.
RTINGS may use Google Analytics 4, Google Ads, Google Search Ads, Google Demand Gen, Google Remarketing, and related Google advertising products.
These services help RTINGS understand website usage, measure advertising performance, attribute conversions, create advertising audiences, and display advertisements on Google-owned and partner properties.
To improve conversion measurement and advertising performance, RTINGS may use Google Enhanced Conversions and similar technologies. Where applicable, certain customer information provided to RTINGS, such as an email address, or mailing address, may be securely hashed before being transmitted to Google for conversion attribution and measurement purposes. Google processes this information in accordance with its own privacy policies and terms.
RTINGS may use Meta Pixel, Meta Conversions API ("CAPI"), and related Meta advertising technologies.
These technologies help RTINGS measure advertising performance, understand how users interact with the Site, create advertising audiences, and deliver advertisements on Meta properties.
Where applicable, certain customer information provided to RTINGS, such as an email address, or mailing address, may be securely hashed before being transmitted to Meta to improve advertising attribution, audience matching, and campaign measurement.
Service Providers. RTINGS may use third parties to manage one or more aspects of our business operations, including the processing or handling of Personal Information. When we do use an outside company, we use contractual and other appropriate means to ensure that your Personal Information is used in a manner that is consistent with this Policy and is subject to appropriate safeguards. Some of these service providers may be located outside of Canada. While outside of your jurisdiction of residence, Personal Information may be subject to applicable foreign laws, which may permit government and national security agencies to access your information in certain circumstances. If you have questions about where your Personal Information is located or about the way in which our service providers process Personal Information, please contact us as described in the Contact Us section below.
Social Media Widgets. Our Site may include Social Media Features, such as the Facebook Like button and Widgets or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the enterprise providing it.
Safeguards. We protect Personal Information using safeguards that are appropriate to the sensitivity of the information. These safeguards may include measures to protect against unauthorized access, alteration, disclosure or destruction of Personal Information. We limit access to Personal Information to our employees and service providers who require access in connection with their role or function. Despite these measures, since no system or security measure is completely secure, it is possible that Personal Information may be lost, stolen or accessed without authorization.
Retention of Personal Information. Personal Information is maintained on our servers or those of our service providers and is accessible by authorized employees, representatives and agents who require access for the purposes identified in this Privacy Policy. RTINGS retains your Personal Information for as long as necessary to fulfill the purposes for which it was collected, to fulfill our legitimate business needs, and to comply with legal requirements. When your information is no longer needed, it will be securely destroyed or made anonymous in accordance with our data retention policy and applicable laws.
Your Rights. Under applicable law, you may have certain rights with respect to your Personal Information, including the right to request access to your Personal Information under our control, the right to request that inaccurate or out of date information be corrected, the right to request that Personal Information you have provided to us be communicated to you or a third party in a commonly used technological format, the right to request deletion of your Personal Information, and the right to withdraw your consent to our processing of your Personal Information. These rights are subject to applicable legal restrictions and we may take steps to verify your identity before responding to your request. Note that if you refuse to consent, or withdraw your consent, to certain processing of your Personal Information, we may not be able to provide certain parts of our Services. For more information, please contact our Privacy Officer by using one of the methods described in the Contact Us section below.
Use and Disclosure of Your Personal Information. RTINGS collects and processes Personal Information for the following purposes:
- to ensure that content on the Site is presented in the most effective manner for you and your computer.
- to provide the Service and to enable you to use the Service.
- to provide answers publicly to the questions received by you.
- to provide you with support and handle requests and complaints.
- to send you updates, notices, announcements and additional information related to the Service.
- to send you marketing and advertising material through e-mail messages, subject to your prior indication of consent.
- to conduct surveys and questionnaires.
- to enforce the Terms of Use of the Site entered between you and RTINGS.
- to communicate with you when RTINGS deems necessary.
- to prevent fraud, misappropriation, infringements, identity theft and other illegal activities and misuse of the Service.
- to handle breakdowns and malfunctions.
- to take any action in any case of dispute, or legal proceeding of any kind.
- to protect the rights and safety of our affiliated entities and third parties, as well as our own.
- to transfer your information in the case of a sale, merger, consolidation, or acquisition. In that event, any acquirer will be subject to our obligations under this Policy.
- to measure advertising performance and marketing effectiveness.
- to create and manage advertising audiences, including retargeting audiences.
- to personalize advertisements and marketing communications.
- to optimize subscription acquisition campaigns.
- to conduct analytics regarding Site usage and membership conversions.
- to improve the effectiveness of RTINGS products, services, and marketing activities.
- as otherwise permitted by law.
Changes. From time to time RTINGS may make changes or alterations to the Policy. If any substantial changes are made to this Policy, you will be provided with appropriate notice in accordance with legal requirements, including by posting the revised Policy on this page.
Contact Us. If you have any questions regarding this Policy, please contact our Privacy Officer at admin@rtings.com or by email at Felixb@rtings.com.