The eufy Omni E28 is an upper mid-range robot vacuum and mop in eufy's 2025 E series lineup of multi-function cleaning devices. Its standout feature is a detachable spot cleaner that's built into the dock, which works like a compact upholstery cleaner for tackling spills and stains on furniture or carpets. It comes with an all-in-one dock that empties debris, refills water, and washes the mop. It uses a roller mop rather than spinning pads and navigates using a combination of cameras, LIDAR, and infrared sensors for obstacle detection.
Our Verdict
The eufy Omni E28 is an okay choice for multi-surface households, though it's best suited for homes with primarily hard floors. It's not ideal for homes with lots of rugs or carpeted space because it leaves behind a lot of debris and pet hair, and has difficulty moving across plush surfaces. Stain removal is lackluster because it doesn't linger over stained areas long enough, though the built-in deep cleaning tool can remove stains from fabric surfaces. It handles obstacles well on bare floors but frequently requires intervention on carpet. The dock handles most maintenance automatically, which reduces hands-on upkeep.
The dock handles most daily maintenance tasks automatically.
Effectively clears most debris on hard floors.
Leaves a significant amount of pet hair behind on carpets.
Struggles with fine particles that embed in carpet fibres.
Difficulty moving on high-pile carpet.
The eufy Omni E28 is inadequate for pet owners. It really struggles with pet hair on carpets, leaving large amounts behind after cleaning. It comes dangerously close to contacting pet waste, particularly on carpet, where its side brushes could potentially make contact. While the dock handles most maintenance tasks automatically, many components require regular cleaning and replacement, which can be labor-intensive when dealing with accumulated pet hair. On the positive side, it runs quietly enough that it won't startle anxious pets.
Quiet operation won't disturb nervous pets.
The dock handles most daily maintenance tasks automatically.
Leaves a significant amount of pet hair behind on carpets.
Many parts require frequent maintenance.
Comes dangerously close to contacting pet waste.
The eufy Omni E28 does a great job on hard floors. It effectively clears most everyday debris, making it well-suited for keeping your kitchen, bathroom, and other uncarpeted spaces clean. However, it doesn't fully clear dirt from tight spots along walls and in corners. It also occasionally scatters or drags small amounts of debris around while cleaning.
Effectively clears most debris on hard floors.
Picks up both fine particles and larger debris.
Doesn't fully clear corners and edges.
The eufy Omni E28 is inadequate for carpet cleaning. It leaves a significant amount of debris behind, struggling particularly with fine particles that get embedded into carpet fibers. On plush, high-pile carpets, it struggles to move across the surface, which further hampers its cleaning performance. Its edge and corner performance is weak, with significant debris remaining in those areas. If you have carpeted floors throughout your home, this vacuum won't be able to keep them clean.
Doesn't fully clear corners and edges.
Struggles with fine particles that embed in carpet fibres.
Difficulty moving on high-pile carpet.
The eufy Omni E28 is disappointing for pet hair pickup on carpets. If you have shedding pets and carpeted floors, this vacuum won't be able to keep your home clean. It leaves a lot of hair behind in the areas it cleans, so you'll likely need to manually vacuum to get the job done.
Leaves a significant amount of pet hair behind on carpets.
Doesn't fully clear corners and edges.
The eufy Omni E28 offers passable obstacle handling, but it struggles when navigating cluttered spaces. It performs much better on bare floors, where it avoids most obstacles without needing you to intervene. When it gets stuck, it usually frees itself without you needing to step in. However, its performance drops significantly on carpets, where it frequently needs intervention to avoid obstacles. While it avoids pet waste, it comes dangerously close to contacting it. It won't attempt to clean under low furniture, skips those areas entirely, and can end up pushing lightweight items around your home. Rug tassels get caught in its brush roller and require manual removal.
Avoids most obstacles effectively on bare floors.
Learns to navigate around mirrors and reflective surfaces.
Requires frequent intervention on carpeted floors.
Tangles on rug tassels and moves lightweight furniture.
Performance Usages
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Differences Between Sizes And Variants
The Ecovacs eufy Omni E28 comes in one variant, available in black, which we bought and tested. Here's a photo of our unit's label.
If you find another variant, let us know in the comments.
Popular Robot Vacuum Comparisons
The eufy Omni E28 is an upper mid-range robot vacuum offering a unique 2-in-1 configuration. It comes with a detachable spot cleaner, offering a handheld option for upholstery and carpets. However, for anything you'd want a robot vacuum to take care of, there are much better options on the market.
If you're primarily concerned with keeping hard floors clean between manual vacuum sessions, the E28 handles everyday debris reasonably well but struggles with corners and edges. Competitors like the Roborock Saros 10R and MOVA P50 Pro Ultra clean these areas more thoroughly, meaning you can go longer without using a traditional vacuum. If either carpet cleaning or pet hair pickup is your priority, consider the Ecovacs DEEBOT X8 PRO OMNI, which handles both with ease. The E28's obstacle handling is also a weak point, requiring much more attention than even mid-range models like the MOVA P10 Pro Ultra or the eufy E20, the brand's mid-range E-series offering. All in all, this robot vacuum's unique feature-set can't compensate for its lacklustre cleaning performance, and most people will be better served by other options.
For more recommendations, see our picks for the best robot vacuums, the best robot vacuums for hardwood floors, and the best robot vacuums for pet hair.
The eufy Omni E28 and eufy S1 Pro are both vacuum and mop combos, both of which perform well on hard floors but poorly on carpets. The key difference is obstacle handling, where the S1 Pro significantly outperforms the E28, navigating around furniture with less intervention required. This makes it better suited for cluttered homes with lots of furniture. The E28's advantage is its detachable spot cleaner, which allows you to remove stains from carpets and upholstery.
The eufy Omni E28 and eufy X10 Pro Omni are both vacuum and mop combos with all-in-one docks, but the E28 outperforms the X10 Pro Omni in most areas. The E28 does a better job on hard floors and includes a detachable spot cleaner, giving you an extra tool for cleaning stains and upholstery. Both models struggle with carpet cleaning and pet hair pickup, performing poorly in these areas.
The eufy Omni E28 and Roborock Qrevo Curv are both vacuum and mop combos with all-in-one docks, but the Curv delivers stronger cleaning performance across the board. It picks up significantly more debris on both hard floors and carpets. It also handles pet hair better on carpeted surfaces, making it more effective if you have shedding pets. However, the E28 navigates obstacles more effectively, requiring less intervention when cleaning around furniture and household items. The E28's detachable spot cleaner gives you an additional cleaning tool that the Curv lacks, though this doesn't compensate for its weaker overall vacuuming performance.
The eufy Omni E28 and MOVA P50 Pro Ultra are both vacuum and mop combos with comprehensive self-maintenance docks, but the P50 largely outperforms the E28. The performance gap is significant: the MOVA handles debris well on any surface, but the E28 can't keep carpets clean and leaves noticeable amounts behind even on hard floors. The MOVA also avoids obstacles more reliably, getting stuck less often around furniture and household clutter. One benefit of the E28 is its detachable spot cleaner for upholstery and stain removal, which gives you versatility beyond robot cleaning.
Test Results
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