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Shark Matrix Plus Vacuum Review

Tested using Methodology v1.3
Reviewed May 24, 2024 at 01:55 pm
Shark Matrix Plus Picture
6.9
Bare Floor
6.5
Low-Pile Carpet
6.2
High-Pile Carpet
4.4
Pets
5.7
Stairs
4.7
Cars
4.4
Workshop

The Shark Matrix Plus is a self-emptying robot vacuum sold only through Costco retailers. It's very similar to the standard Shark Matrix Robot but has a dock with a nominally lesser capacity of 30 days' worth of debris compared to the latter's 45-day capacity. Otherwise, it's business as usual for a Shark robovac in this price range: this one features a LIDAR mapping sensor and supports room labeling and virtually-drawn no-go zones, but no in-depth features like room cleaning scheduling or multi-floor mapping functionality. However, it does have a separate Matrix Clean function that allows it to spot clean small areas in a grid pattern.

Our Verdict

6.9 Bare Floor

The Shark Matrix Plus is okay for bare floors. It does a good job of dealing with various kinds of solid debris on this surface type, as long as they aren't too close to walls or stuck in corners. It also might be the best choice for cleaning tile floors with really deep grout lines since it doesn't have sufficient power to suck out heavier debris. Its LIDAR mapping sensor allows for fairly quick and precise mapping. Still, it isn't all that efficient, and it lacks some of the automation features found on pricier models, like scheduling cleaning sessions for individual areas or an automatic power adjustment function. It also has several components you'll need to clean periodically, but its self-emptying function does help cut down on those maintenance requirements.

Pros
  • Self-emptying capability.
  • Thorough room coverage.
Cons
  • No mopping functionality.
  • Struggles with debris in cracks and crevices.
6.5 Low-Pile Carpet

The Shark Matrix Plus is an alright option for low-pile carpet. It does a decent job of dealing with bigger debris on this surface type, but you'll need to run it a couple of times to clear away large amounts of finer material embedded deep within carpet fibers. Unfortunately, it doesn't provide quite as much of a hands-off user experience as some other robot vacuums; it won't automatically increase its suction power on carpets, and you can't set different power settings for different rooms in your home either. Its LIDAR sensor allows for reasonably quick mapping and offers pretty good room coverage. Still, it isn't necessarily the most efficient option, and its brushroll can get stuck on tasseled rugs.

Pros
  • Self-emptying capability.
  • Thorough room coverage.
Cons
  • Mediocre performance on low-pile carpeting.
  • No automatic power adjustment feature.
6.2 High-Pile Carpet

The Shark Matrix Plus is a mediocre option for homes with high-pile carpeting. While it's relatively good at dealing with medium- and large-sized debris on this surface type, it has a much harder time dealing with finer debris in deeper carpet fibers. It's also almost incapable of navigating onto especially plush or shag-pile carpeting. Its self-empty function does help cut down on everyday maintenance since you won't have to empty its dustbin at the end of every cleaning session. Still, there's no free lunch here either, as the dock incurs its own set of maintenance requirements and its own set of parts that need to be cleaned and replaced on occasion.

Pros
  • Self-emptying capability.
  • Thorough room coverage.
Cons
  • No automatic power adjustment feature.
  • Can get bogged down on thick carpets.
4.4 Pets

The Shark Matrix Plus is a poor option for pet owners. It can have a bit of trouble dealing with pet hair on carpeted floors, and its brushroll is somewhat tangle-prone. Thankfully, the latter is very easy to remove and clean. The vacuum itself does a terrible job of trapping fine allergens. While its self-empty docking station boasts a built-in HEPA filter, it's still worth noting that emptying this external dustbin can still release a plume of fine dust and debris, which is something to watch out for if you have particularly serious allergies. On the upside, the vacuum operates very quietly and won't be overly disruptive, even for pets that are particularly sensitive to loud noises.

Pros
  • Quiet operation.
Cons
  • Tangle-prone brushroll.
  • Struggles with pet hair on carpets.
  • Terrible allergen-sealing performance.
5.7 Stairs

The Shark Matrix Plus is a robot vacuum and isn't designed to clean staircases.

4.7 Cars

The Shark Matrix Plus is a robot vacuum and isn't designed to operate inside your car.

4.4 Workshop

The Shark Matrix Plus is a robot vacuum intended for household use; it's not meant to clean workshops.

  • 6.9 Bare Floor
  • 6.5 Low-Pile Carpet
  • 6.2 High-Pile Carpet
  • 4.4 Pets
  • 5.7 Stairs
  • 4.7 Cars
  • 4.4 Workshop
  1. Updated May 24, 2024: Review published.
  2. Updated May 15, 2024: Early access published.
  3. Updated May 06, 2024: Our testers have started testing this product.
  4. Updated Apr 08, 2024: The product has arrived in our lab, and our testers will start evaluating it soon.
  5. Updated Mar 22, 2024: We've purchased the product and are waiting for it to arrive in our lab.

Differences Between Sizes And Variants

The Shark Matrix Plus, otherwise known as the Shark UR2360S, is a robot vacuum sold exclusively through Costco retailers and is only available in a black colorway. You can see the label for our test unit here.

Let us know if you find another model variant, and we'll update our review.

Compared To Other Vacuums

The Shark Matrix Plus is a self-emptying robot vacuum with a LIDAR sensor. It has no glaring faults, with decent overall debris pickup and good room coverage. It's a decent value proposition, as relatively few models in this price range come with both a self-empty dock and LIDAR mapping capability. That said, it doesn't provide the most hands-off user experience on the market either. Its lack of an automatic power adjustment system means that you'll need to manually change its suction setting across different floor types, and you can't schedule cleaning sessions for specific rooms in advance.

If you're considering an alternative, look at our list of recommendations for the best robot vacuums for hardwood floors, the best budget robot vacuum cleaners, and the best robot vacuums for carpet.

Shark Matrix Robot [RV2300S, RV2310AE]

The Shark Matrix Robot (RV2310AE) and Shark Matrix Plus (UR2360S) are all but identical robot vacuums, with the latter being a Costco exclusive. While the RV2310AE has a larger self-empty docking station, with an advertised capacity of 45 days of debris compared to the UR2360S' 30-day capacity, we found that both compartments hold a similar amount of debris. It's worth noting that the RV2310AE has a considerably longer battery life.

Shark AI Ultra Robot [AV2501AE, AV2501S, AV2511AE, RV2502AE]

The Shark AI Ultra Robot and Shark Matrix Plus are fairly evenly matched robot vacuums with self-empty base stations. The AI Ultra is the slightly older model, with a lower-capacity external dustbin and a battery that takes longer to recharge, though it can run for a lot longer. The Matrix Plus' CleanEdge feature is supposed to provide better performance along walls and in corners, but this feature doesn't seem to make much of a difference.

iRobot Roomba i8+

The iRobot Roomba i8+ and Shark Matrix Plus are self-emptying robot vacuums exclusive to Costco retailers. Which one is right for you ultimately comes down to your priorities. The iRobot feels like the more premium product, with a much sturdier build, easier maintenance, and a slicker, easier-to-use companion app. It's also the better option if you suffer from allergies; not only does the iRobot do a better job of sealing in allergens as it cleans, but its base station uses a disposable dirtbag instead of the Shark's bagless system, so you won't have to worry about creating a plume of dust when emptying it. Meanwhile, the Shark has a LIDAR sensor that allows for quicker room mapping and slightly less sporadic navigation, even in the dark.

Shark EZ Robot Self-Empty

The Shark Matrix Plus is better than the Shark EZ Robot Self-Empty. The Matrix Plus features a LIDAR navigation sensor that allows for quicker, more precise mapping and supports a wider array of automation features, including virtual no-go zones and room labeling. The Matrix Plus' external dustbin also has a slightly greater capacity.

Test Results

perceptual testing image
Design
7.0
Design
Build Quality
Vacuum Type
Robot

Build quality is decent. The vacuum body is made mostly from matte-finish plastic, with a few glossy accents and a LIDAR sensor trim piece meant to look like brushed metal. In broad terms, it doesn't feel especially high-end, but there also aren't any glaringly obvious weak points in its construction either, aside from the notable exception of its dustbin; when lifting the robot, small debris can spill back out of it due to small gaps in its construction.

On the upside, the vacuum is easy to assemble and set up, with all parts snapping easily into place. Doing things like pulling out the side brush or removing the brushroll is very simple.

4.0
Design
User Maintenance

This vacuum has many parts that require regular maintenance. Luckily, most are easy to access.

  • Dustbin: You can remove the dustbin by simply pressing the two release buttons at the back of the vacuum and then sliding it free. Since the vacuum automatically dumps accumulated debris into the external dirt bin on the charging dock, you'll only need to remove it to clear out blockages.
  • Dustbin filter: Since the dustbin filter is built into the dustbin itself, it can be a hassle to clean. After every cleaning session, you should remove any stuck-on debris by hand or with another vacuum.
  • Brushroll: You can easily access the brushroll by removing the brushroll cover, which is held in place with simple retention clips. That said, despite being advertised as self-cleaning, the brushroll is somewhat tangle-prone. You can remove any stuck-on debris or tangled hair by hand whenever necessary. It's worth noting that the brushroll on our test unit got stuck during testing, causing the vacuum to send a warning message and refuse to return to its dock until after we cleaned the brushroll.
  • Side brush: You can pull the side brush from its socket. Check for any accumulated debris once a week and clean them as necessary, either by hand or with a dry cloth, as they tend to collect quite a bit of debris.
  • Sensors and charging pads: You should dust the sensors and charging pads whenever you notice a buildup of debris.
  • Base station dustbin: The external dustbin releases from the base station pretty easily. Another button on the side opens the bottom door so you can dump out any accumulated debris, releasing a cloud of dust and debris. According to the manufacturer, it can hold roughly 30 days' worth of collected debris. Unfortunately, there's no fill sensor, so you'll need to check the dustbin regularly.
  • Base station dust bin pre-motor filters: You can lift the base station pre-filters from the top of the dock. You should clean them regularly using only cold water. Let them dry for at least 24 hours before putting them back in their place.
  • Base station post-motor HEPA filter: You can find the post-motor filter in the base station behind a filter door on the base station. You should tap it against the side of a trash bin to dislodge any stuck-on debris, but make sure not to clean it under water.

5.5
Design
Recurring Cost
Bag Part Number No bag
Filter Part Number Unidentified
HEPA Filter Part Number XPSFRV2500

This vacuum incurs high recurring costs, partly due to the added costs associated with its base station.

  • Brushroll: The brushroll needs replacing every six to 12 months. No replacement is currently available.
  • Side brush: The side brush needs to be replaced when it starts to exhibit visible wear and tear. You can buy a two-pack of replacements here.
  • Vacuum pre-motor filter: This filter is built into the vacuum's dustbin and is designed to be reused, not replaced.
  • Base station pre-filters: You should swap out the base station's pre-motor filters every six to 12 months. You can buy a set of replacements here.
  • Base station post-motor filter: You should swap out the base station's post-motor filter every six to 12 months. You can buy a replacement here.

8.6
Design
Storing
Height
11.77" (29.9 cm)
Width
13.58" (34.5 cm)
Depth
18.50" (47.0 cm)
Cord Storing
Not Needed
On-Board Tool Storage
Not needed
Vacuum Rack/Station
Yes

The Shark Matrix Plus is pretty easy to store. Its base station has virtually the same footprint as that of the Shark Matrix Robot, but it stands a little shorter, making it easier to squeeze under some tables.

7.8
Design
Dirt Compartment
Bagless
Yes
Volume
0.31 gal (1.16 L)
Full Indicator
Yes
Bag Included
No Bag Needed

The combined capacity of this vacuum's internal dustbin and base station dirt compartment is fairly spacious. Despite its base station being notably shorter than that of the Shark Matrix Robot and having a smaller advertised capacity of 30 days of debris (compared to the latter's 45-day capacity), we found its actual debris capacity to be almost identical.

Design
In The Box

  • Shark Matrix Plus Robot
    • Robot vacuum body
    • Internal dust bin
    • Pre-motor filter
    • 1x Side brush
    • Brushroll
    • Brushroll cover
    • Quick Start guide
  • Base Station
    • Self Empty Station/Charging station
    • Base station dust bin
    • Base station dust bin pre-motor filters (felt and foam)
    • Base station dust bin post-motor HEPA filter and cover
    • Filter holder

10
Design
Range
Cordless
Yes
Cord Length
N/A
Hose Length
N/A
Minimum Wand Length
N/A
Maximum Wand Length
N/A
Total Range
N/A

This vacuum's range is limited only by its remaining battery life. That said, it can't climb or descend stairs.

8.1
Design
Portability
Total Weight
6.28 lbs (2.85 kg)
Weight In Hand
0.00 lbs (0.00 kg)
Carrying handle
No
8.9
Design
Battery
Minimum Battery Life
66 min
Maximum Battery Life
102 min
Recharge Time
177 min
Recharge Dock
Yes
Battery Life Indicator
Yes
Removable Batteries
Yes

The battery performance is superb. In its high-power 'Max' power mode, it supplies just over an hour of cleaning time. Using its 'Eco' mode doesn't actually extend its battery life by that much, bringing its max battery life to about 100 minutes, which is far less than the otherwise similar Shark Matrix Robot. The vacuum will return to its docking station when its state of charge drops to 15%.

Design
Quality Of Life Features
Rotating Head
No
Power Adjustment
Yes
Self-Propelled
Yes
Headlights
No
Easy On/Off
Yes
Head Surface Type Adjustment
None

This vacuum has a few quality-of-life features. There are three suction power modes: 'Normal,' which is the default mode; the more energy-efficient 'Eco' mode; and the high-power 'Max' mode. It also offers recharge and resume functionality, allowing it to pick up a cleaning session from where it left off if it needs to return to its base to charge its battery. Beyond that, it has no debris or surface sensors that would allow it to automatically adjust its suction power setting.

Design
Tools And Brushes
Brushroll
Yes
Brushroll On/Off
No
Removable Brushroll
Yes
Turbo Brush
No
Crevice Tool
No
Upholstery Tool
No
Soft Bristle Brush
No
Hard Bristle Brush
No
Extension Wand
No
Ceiling Fan Tool
No
Pet Grooming Tool
No

There's a three-armed side brush that directs debris into the path of the vacuum's main brushroll.

Design
Alternative Configuration
Blower Mode
No
Performance
9.0
Performance
Hard Floor Pick-Up

Debris pickup on bare floors is fantastic. It clears away the vast majority of larger debris like cereal and medium-sized debris like rice. It can leave behind smaller pulverized chunks of both and fine debris like sand. Having the vacuum make another pass would likely solve this.

It's worth noting that this vacuum did struggle with navigating within the confines of its test box when its dock station isn't accessible, as seen here. However, this is unlikely to present a problem in real-world use since the dock is always likely to be accessible.

7.0
Performance
High-Pile Carpet Pick-Up

The Shark Matrix Plus delivers decent performance on high-pile carpet. It does an alright job of dealing with medium-sized and large debris on this surface type. That said, it has a much harder time lifting away finer debris like sand that's been worked into this surface type, especially near walls.

Note: We initially encountered some difficulty testing this vacuum on our black sample carpet, as the vacuum's cliff sensors would trigger and cause the vacuum to stop moving. To get around this issue, we covered the sensors with white gaffer tape. This is something to be aware of if you have any black or very dark-colored carpeting in your home.

6.0
Performance
Low-Pile Carpet Pick-Up

This vacuum's performance on low-pile carpet is mediocre. It's reasonably good at dealing with medium and large-sized debris but struggles more with finer material, and it has a really hard time collecting debris that's pressed up tight against walls or in corners.

Note: As with testing on high-pile carpet, this vacuum's cliff sensors went off on this surface type, too, causing the vacuum to stop moving. Once again, covering the cliff sensors with white gaffer tape resolved this issue. This is something to be aware of if you have any black or very dark-colored carpeting in your home.

6.0
Performance
Pet-Hair Pick-Up

This vacuum has a hard time with pet hair embedded in low-pile carpeting. It'll need to run several times to collect all pet hair. Its brushroll does tend to collect a lot of hair, despite its self-cleaning billing, but it's thankfully very easy to clean.

0
Performance
Suction
Maximum Hose Suction
N/A
Maximum Head Suction
0.1 inH₂O (0.02 kPa)
Normal Head Suction
0.0 inH₂O (0.01 kPa)
Setting Used For Normal "Normal" (App)
Hose Diameter
N/A

Like most robot vacuums, the Shark Matrix Plus has poor suction performance at its floorhead. The suction inlet is positioned too high above the ground to generate a tight seal on bare surfaces.

3.4
Performance
Airflow
Maximum Hose Airflow
17.9 CFM (0.5 m³/min)

This vacuum has surprisingly good airflow performance for a robovac, especially in this price range. It's sufficiently powerful enough to lift heavier debris.

9.6
Performance
Noise
Bare Floor
59.4 dBA
Low-Pile Carpet
56.7 dBA

This vacuum is remarkably quiet. You'll hear what people nearby say even when the vacuum runs in its most powerful suction mode.

The multifunction dock is noisier than the vacuum when using the self-empty function, with a peak volume of 72.7 dBA.

7.0
Performance
Maneuverability

This vacuum has decent overall maneuverability. It isn't the best regarding navigational efficiency, as it can pass over the same area more than once, but its overall room coverage is pretty good. It can also clean up close to obstacles like coat racks and furniture feet, which isn't always a given. Its LIDAR sensor is also somewhat tall, and the vacuum consequently can't clean under some low-lying couches and TV stands. It's also prone to getting stuck on shag-pile or tasseled rugs, though it can climb over things like electrical cords with only a bit of difficulty.

0
Performance
Pet Hair Furniture Performance
Sofa Pickup Post Test

This is a robot vacuum that isn't designed for use on furniture.

Performance
Air Quality
Anti-Allergy Filter (HEPA)
No

This vacuum does a poor job of sealing in fine allergens, which can escape from its exhaust and LIDAR sensor port. It's worth noting that the self-empty dock does have a HEPA filter, which should prevent any large clouds of fine dust from spilling out of the dustbin. All the same, if you want a self-empty dock with an extra layer of filtration media, you could check out the iRobot Roomba i8+'s self-empty dock, which uses a disposable dirtbag instead of a bagless system, further minimizing the risk of any mess when emptying it. We don't currently evaluate particle filtration for self-empty docks, so we can't make any definitive statements regarding the Shark dock's performance in this regard.

5.0
Performance
Cracks
Wood Cracks Post Test

The Shark Matrix Plus struggles a lot with sucking up debris in crevices in its default 'Normal' mode. It lifts only a small amount of material away, but its side brush doesn't scatter debris away.

1.0
Performance
Stains
Stain Pickup Post Test

This vacuum has terrible stain-clearing performance. It has no mopping capability that would allow it to scrub away dried-on stains. If you're looking for a model in Shark's matrix lineup that does have a mopping function, the manufacturer does offer a model with a mopping system, the Shark Matrix Plus 2-in-1. However, we haven't tested this model and can't guarantee it'll perform similarly to the Matrix Plus.

0
Performance
Water
Wet Compatible
No
Water Pickup Post Test

This vacuum isn't designed to deal with liquid spills.

Automation
9.1
Automation
Physical Automation
Automatic Recharging
Yes
Automatic Bag Emptying
Yes
Pathing Algorithm
Smart
Physical Boundary Markers
No
Scheduled Start Buttons
No
Cycle Control Buttons
Onboard Only
Navigation Control Buttons
Return to Base Only

The Shark Matrix Plus has a pretty broad range of automation features. It's capable of self-emptying, which reduces hands-on maintenance requirements. The two control buttons on top of the body allow you to use the vacuum without an internet connection; one sends the vacuum to its dock while the other starts a cleaning session in your home. Holding down the latter button engages the vacuum's 'Matrix Clean' mode, which spot-cleans a small area in a series of tight, overlapping vertical and horizontal grid lines. This mode only works for a small area, and the vacuum won't clean your entire home or even a single room this way. You can see this function in action here.

7.0
Automation
Companion App Automation
App Name
SharkClean
iOS Availability
Yes
Android Availability
Yes
Software Boundary Markers (No Go Zones)
Yes
App Scheduled Start
Yes
App Cycle Control
Yes
Navigation Control within App
No

The SharkClean app is decent overall. You can use it to change the vacuum's suction power mode, command it to clean or return to its dock, schedule cleaning sessions, check the cleaning history and charge status, update the vacuum's firmware, or enable push notifications. After it's mapped out your home, you can also send it to specific rooms or set up virtual boundary lines that you don't want the vacuum to cross. You can see a quick tour of the SharkClean app here. That said, the app is also missing a few nice-to-have features that are becoming increasingly common on some alternatives, like the Roborock Q Revo; there's no multi-floor mapping capability, no obstacles represented in the coverage map, and no floor type sensor. You also can't schedule cleaning sessions for individual rooms or check the real-time position of the vacuum in your home.