Microsoft Surface Headphones 2 Wireless  Headphones Review

Reviewed Jun 19, 2020 at 08:36am
Writing modified Sep 29, 2021 at 03:21pm
Tested using Methodology v1.4 
Microsoft Surface Headphones 2 Wireless

Track

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Mixed Usage 
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Neutral Sound 
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Commute/Travel 
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Sports/Fitness 
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Office 
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Wireless Gaming 
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Wired Gaming 
0.0
Phone Calls 

Track

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The Microsoft Surface Headphones 2 Wireless are the next generation of the Microsoft Surface Wireless Headphones. They look and perform almost identically to their predecessor in most ways as they've kept the same, comfortable design with super intuitive controls. However, with this update, they support Bluetooth version 5.0 and can support aptX codec. They've also improved their battery life, meaning that you can get just a bit above 16 hours of continuous playback time before you need to recharge them. Unfortunately, although their adjustable active noise cancelling is great, it performs slightly less well than the first generation. These headphones are also more prone to inconsistent bass and treble delivery.

Our Verdict

0.0
Mixed Usage 

The Microsoft Surface Headphones 2 are satisfactory for mixed use. Thanks to their great, adjustable active noise cancelling, you can choose how much sound you want to block out, which is great when you're on the move. They're also comfortable, and they've got a 16-hour battery life, so you can wear them for a full workday and not worry about having to recharge them right away. While they don't have the most neutral sound profile, you can customize how they sound using their companion app. They're also fully compatible with PC, PS4, and Xbox One if you're using their TRRS audio cable.

Pros
  • Adjustable active noise cancelling feature.
  • Comfortable, lightweight design.
  • Excellent, easy-to-use controls.
Cons
  • Bulky design.
  • Bass and treble delivery varies.
  • High wireless latency on PC and iOS.
0.0
Neutral Sound 

The Microsoft Surface Headphones 2 are passable for neutral sound. They have a bass-heavy, boomy sound with an underemphasized treble range out-of-the-box, so they aren't the most balanced headphones. You can tweak this sound profile by using their companion app's graphic EQ or presets, though. However, their bass and treble delivery can vary, especially if you wear glasses or have thick hair.

Pros
  • Comfortable, lightweight design.
  • Companion app with graphic EQ and presets.
Cons
  • Bass-heavy sound profile.
  • Bass and treble delivery varies.
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Commute/Travel 

The Microsoft Surface Headphones 2 are good for commute and travel. They have great active noise cancellation that's also adjustable, so you can block out bus or plane engine noise and lower it if you need to hear boarding calls. They're also comfortable and lightweight enough to wear for long travel days, and although they're bulky, their ear cups can swivel to fit into their carrying case or in your backpack. They also have a 16-hour battery life, which should last through a commute or even some long-haul flights before they need charging again.

Pros
  • Adjustable active noise cancelling feature.
  • Comfortable, lightweight design.
  • Excellent, easy-to-use controls.
Cons
  • Bulky design.
0.0
Sports/Fitness 

The Microsoft Surface Headphones 2 are decent for sports and fitness. These over-ear headphones are a little bulky, but if you're using them wirelessly, there are no cables that can get snagged while you move. They're also comfortable and fairly stable enough for a light run in the park. They've got excellent, easy-to-use controls, which is nice if you need to quickly take a call or skip tracks.

Pros
  • Excellent, easy-to-use controls.
Cons
  • Bulky design.
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Office 

The Microsoft Surface Headphones 2 are decent for office use. They're comfortable and have a great active noise cancelling feature to help block out office noise. They leak a low amount of audio, meaning that you can turn up the volume, and your coworkers shouldn't be able to hear it. Their 16-hour battery life can also easily get you through your workday.

Pros
  • Adjustable active noise cancelling feature.
  • Comfortable, lightweight design.
  • Decent leakage performance.
Cons
  • Bass and treble delivery varies.
0.0
Wireless Gaming 

The Microsoft Surface Headphones 2 are Bluetooth-only headphones that aren't compatible with Xbox One or PS4. While they work with Bluetooth-enabled PCs, their disappointing microphone recording quality and high PC latency make them a less-than-ideal choice.

0.0
Wired Gaming 

The Microsoft Surface Headphones 2 are satisfactory for wired gaming. Thanks to their TRRS analog cable and its in-line mic, these headphones are fully compatible with PC, PS4, and Xbox One. They have a comfortable, lightweight design that you can wear for longer gaming sessions, and you can adjust their sound using their companion app's EQ to better match your gameplay.

Pros
  • Comfortable, lightweight design.
  • Excellent, easy-to-use controls.
  • Companion app with graphic EQ and presets.
Cons
  • Bass and treble delivery varies.
0.0
Phone Calls 

The Microsoft Surface Headphones 2 are mediocre for phone calls. They have an integrated mic in their ear cups and an in-line mic on their included audio cable. As we only tested the integrated microphone, this mic has a mediocre recording quality, making your voice sound thin, muffled, and lacking detail. It also has trouble separating your voice from background noise, even in moderately loud environments. That said, these headphones have great active noise cancelling, so you can hear what's being said on the other line more clearly.

Pros
  • Adjustable active noise cancelling feature.
  • Integrated and in-line microphone.
Cons
  • Sub-par integrated microphone.
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    Mixed Usage
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    Neutral Sound
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    Commute/Travel
  • 0.0
    Sports/Fitness
  • 0.0
    Office
  • 0.0
    Wireless Gaming
  • 0.0
    Wired Gaming
  • 0.0
    Phone Calls
  • Changelog

    1.  Updated Jun 19, 2020: Review published.
    2.  Updated Jun 16, 2020: Early access published.
    3.  Updated Jun 11, 2020: Our testers have started testing this product.
    4.  Updated Jun 09, 2020: The product has arrived in our lab, and our testers will start evaluating it soon.

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    Popular Headphones Comparisons

    Comparison picture

    The Microsoft Surface Headphones 2 are the next generation of the Microsoft Surface Wireless Headphones. They're almost identical both in looks and performance to their predecessor as they've kept the same comfortable design with easy-to-use controls. However, they now support Bluetooth 5.0 and use an aptX codec. They have a great, adjustable active noise cancelling feature but it isn't enough for them to stand out from the rest of the pack, especially since, at their price-point, their main competitors are the better ANC performing Bose QuietComfort 35 II/QC35 II Wireless 2018 or the Sony WH-1000XM3 Wireless.

    Check out our recommendations for the best active noise cancelling headphones, the best wireless Bluetooth headphones, and the best office headphones.

    Microsoft Surface Wireless Headphones

    Track

    The Microsoft Surface Headphones 2 Wireless are the second generation of the Microsoft Surface Wireless Headphones and are alike in looks and performance except for two small updates. The second-gen are now on Bluetooth version 5.0 and they support the aptX codec. While both headphones have an adjustable active noise cancelling feature, the first-gen can block out slightly more noise. They're also a bit more consistent among different users or reseats. However, their battery life is slightly shorter than the second-gen's 16-hour continuous playback time.

    Bose QuietComfort 35 II/QC35 II Wireless 2018

    Track

    The Bose QuietComfort 35 II/QC35 II Wireless 2018 are better active noise cancelling headphones than the Microsoft Surface Headphones 2 Wireless. The Bose can better isolate low bass sounds like bus and plane engines. They also have a more neutral, better-balanced sound profile, they're more comfortable, and they have longer-lasting battery life. However, the Microsoft have a companion app with a customizable EQ plus presets, and they have better, easy-to-use controls.

    Sony WH-1000XM3 Wireless

    Track

    The Sony WH-1000XM3 Wireless are better noise cancelling headphones than the Microsoft Surface Headphones 2 Wireless. The Sony isolate way more noise across the entire range, their sound profile is more neutral as well as better balanced, and they also have a virtual soundstage feature with room ambiance presets and longer battery life. However, the Microsoft have multi-device pairing up to two devices, they have easier-to-use controls, and they can also be used wired on the PS4 and Xbox One with full audio and microphone support.

    How We Test Headphones: Over 800 And Counting!
    How We Test Headphones: Over 800 And Counting!

    Our How We Test Headphones article takes you behind the scenes in our lab. You'll learn how we choose and purchase products and dive into the details of our review philosophy, from testing and scoring to writing and editing.

    You can also discover how we produce recommendations like this one so that you can find the best headphones (or earbuds!) for your needs.

    Test Results

    perceptual testing image
    Sort:
    RATINGS
    Category:
    All
    Design
    Style
    TypeLockedOver-ear
    EnclosureLockedClosed-Back
    WirelessLockedYes
    TransducerLockedDynamic

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    0.0
    Comfort
    WeightLockedLock lbs
    Clamping Force
    LockedLock lbs

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    0.0
    Controls
    OS Compatibility
    LockedLocked
    Ease Of UseLockedLocked
    FeedbackLockedLocked
    Call/Music ControlLockedLocked
    Volume ControlLockedLocked
    Microphone ControlLockedLocked
    Channel Mixing
    LockedLocked
    Noise Cancelling ControlLockedLocked
    Talk-Through
    LockedLocked
    Additional ControlsLockedLocked

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    0.0
    Portability
    LLockedLock"
    WLockedLock"
    HLockedLock"
    VolumeLockedLock in³
    Transmitter RequiredLockedLocked

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    0.0
    Case
    TypeLockedLocked
    LLockedLock"
    WLockedLock"
    HLockedLock"
    VolumeLockedLock in³

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    0.0
    Build Quality

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    0.0
    Stability

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    Headshots 1
    Headshots 2
    Top
    In The Box

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    Sound
    Sound Profile
    Bass Amount
    LockedLock dB
    Treble Amount
    LockedLock dB

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    0.0
    Frequency Response Consistency
    Avg. Std. Deviation
    LockedLock dB

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    Raw Frequency Response
    0.0
    Bass Accuracy
    Std. Err.
    LockedLock dB
    Low-Frequency Extension
    LockedLock Hz
    Low-Bass
    LockedLock dB
    Mid-Bass
    LockedLock dB
    High-Bass
    LockedLock dB

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    0.0
    Mid Accuracy
    Std. Err.
    LockedLock dB
    Low-Mid
    LockedLock dB
    Mid-Mid
    LockedLock dB
    High-Mid
    LockedLock dB

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    0.0
    Treble Accuracy
    Std. Err.
    LockedLock dB
    Low-Treble
    LockedLock dB
    Mid-Treble
    LockedLock dB
    High-Treble
    LockedLock dB

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    0.0
    Peaks/Dips
    Peaks
    LockedLock dB
    Dips
    LockedLock dB

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    0.0
    Imaging
    Weighted Group Delay
    LockedLock
    Weighted Amplitude Mismatch
    LockedLock
    Weighted Frequency Mismatch
    LockedLock
    Weighted Phase Mismatch
    LockedLock

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    0.0
    Passive Soundstage
    PRTF Accuracy (Std. Dev.)
    LockedLock dB
    PRTF Size (Avg.)
    LockedLock dB
    PRTF Distance
    LockedLock dB
    Openness
    Locked
    0.0
    Acoustic Space Excitation
    Locked
    0.0

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    0.0
    Virtual Soundstage
    Head Modeling
    LockedLocked
    Speaker Modeling
    LockedLocked
    Room Ambience
    LockedLocked
    Head Tracking
    LockedLocked
    Virtual Surround
    LockedLocked

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    0.0
    Weighted Harmonic Distortion
    WHD @ 90
    LockedLock
    WHD @ 100
    LockedLock

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    Test Settings
    Firmware
    LockedLocked
    Power
    LockedLocked
    Connection
    LockedLocked
    Codec
    LockedLocked
    EQ
    LockedLocked
    ANC
    LockedLocked
    Tip/Pad
    LockedLocked
    Microphone
    LockedLocked

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    Isolation
    0.0
    Noise Isolation
    Isolation Audio
    JOIN NOWto hear audio samples
    Overall Attenuation
    LockedLock dB
    Noise CancellingLockedYes
    Bass
    LockedLock dB
    Mid
    LockedLock dB
    Treble
    LockedLock dB

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    0.0
    Leakage
    Leakage Audio
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    Overall Leakage @ 1ft
    LockedLock dB

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    Microphone
    Microphone Style
    Integrated
    LockedLocked
    In-Line
    LockedLocked
    Boom
    LockedLocked
    Detachable Boom
    LockedLocked
    MicLockedYes

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    0.0
    Recording Quality
    Recorded Speech
    JOIN NOWto hear audio samples
    LFE
    LockedLock Hz
    FR Std. Dev.
    LockedLock dB
    HFE
    LockedLock Hz
    Weighted THD
    LockedLock
    Gain
    LockedLock dB

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    0.0
    Noise Handling
    Speech + Pink Noise
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    Speech + Subway Noise
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    SpNR
    LockedLock dB

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    Active Features
    0.0
    Battery
    Battery Type
    LockedLocked
    Continuous Battery Life
    LockedLock hrs
    Additional Charges
    LockedLock
    Total Battery Life
    LockedLock hrs
    Charge Time
    LockedLock hrs
    Power-Saving Feature
    LockedLocked
    Audio While Charging
    LockedLocked
    Passive Playback
    LockedLocked
    Charging PortLockedLocked

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    0.0
    App Support
    App NameLockedLocked
    iOSLockedLocked
    AndroidLockedLocked
    macOSLockedLocked
    WindowsLockedLocked
    Equalizer
    LockedLocked
    ANC Control
    LockedLocked
    Mic ControlLockedLocked
    Room Effects
    LockedLocked
    Playback Control
    LockedLocked
    Button MappingLockedLocked
    Surround Support
    LockedLocked

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    Connectivity
    0.0
    Bluetooth
    Bluetooth Version
    LockedLocked
    Multi-Device Pairing
    LockedLocked
    NFC Pairing
    LockedLocked
    Line Of Sight Range
    LockedLock ft
    PC Latency (SBC)
    LockedLock ms
    PC Latency (aptX)
    LockedLock ms
    PC Latency (aptX HD)
    LockedN/A
    PC Latency (aptX-LL)
    LockedN/A
    iOS Latency
    LockedLock ms
    Android Latency
    LockedLock ms

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    0.0
    Non-Bluetooth Wireless
    Non-BT Line Of Sight Range
    LockedN/A
    Non-BT Latency
    LockedN/A

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    0.0
    Wired
    Analog Audio
    LockedLocked
    USB Audio
    LockedLocked
    DetachableLockedLocked
    LengthLockedLock ft
    ConnectionLockedLocked
    Analog/USB Audio Latency
    LockedLock ms

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    PC / PS4 Compatibility
    PC/PS4 Analog
    LockedLocked
    PC/PS4 Wired USB
    LockedLocked
    PC/PS4 Non-BT Wireless
    LockedLocked

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    Xbox One Compatibility
    Xbox One Analog
    LockedLocked
    Xbox One Wired USB
    LockedLocked
    Xbox One Non-BT Wireless
    LockedLocked

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    0.0
    Base/Dock
    Type
    LockedLocked
    USB Input
    LockedLocked
    Line In
    LockedLocked
    Line Out
    LockedLocked
    Optical Input
    LockedLocked
    RCA Input
    LockedLocked
    Dock Charging
    LockedLocked
    Power Supply
    LockedLocked

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