The Sennheiser CX 400BT True Wireless are sleek in-ears that resemble the Sennheiser MOMENTUM True Wireless 2 in look and performance. They have a similarly warm sound profile and can passively isolate as much noise as their ANC-equipped relative. If you prefer a different sound, their companion app offers a graphic EQ to adjust them. However, they have a disappointing battery performance. Still, if you're looking for a pair of well-built and customizable truly wireless headphones, they're a solid choice.
The Sennheiser CX 400BT are alright for neutral sound. They have a warm sound profile that lacks a bit of low-bass. There's also a dip in the low-bass, which veils vocals and lead instruments. Due to their in-ear fit, their soundstage is very closed-off. On the upside, they deliver audio consistently and their companion app offers a graphic EQ to customize their sound.
The Sennheiser CX 400BT are decent for commute and travel. They're fairly comfortable and very portable, but they struggle to cut down bass-heavy noise like bus or plane engines. Their roughly five hours of continuous battery life also may not be long enough to get you through a long flight. That said, they're well-built and their carrying case offers around two additional charges.
The Sennheiser CX 400BT are very good for sports and fitness. Even though they don't have stability fins, they're lightweight and feel stable enough for moderate exercise. There's no cable to get caught on something while moving, either. However, although they're fairly comfortable, they have a bulky design that sticks out of your ear. They also don't have an IP rating, though we don't currently test for this.
The Sennheiser CX 400BT are alright for office use. They're fairly comfortable and they can reduce an impressive amount of ambient chatter. Their leakage is quite low so you shouldn't bother people around you if you're listening to audio at a high volume. However, their battery life may not be enough to last a full 9-5. Luckily, the carrying case offers around two additional charges.
The Sennheiser CX 400BT aren't suitable for wireless gaming due to their high audio latency when connected to Bluetooth-enabled PCs. They're also incompatible with PS4 and Xbox One consoles.
The Sennheiser CX 400BT are Bluetooth-only headphones and aren't compatible with any wired connections.
The Sennheiser CX 400BT are passable for phone calls. The integrated mic ensures your voice is clear, although it sounds a bit thin and lacking in detail. It also struggles to separate your voice from moderately noisy environments. These headphones also do an alright job of passively isolating noise around you, but you may have trouble hearing your call if you're surrounded by bass-range noise like bus engines.
The Sennheiser CX 400BT come in two color variants: 'Black' and 'White'. We tested the 'Black' variant and you can see its label here. If you come across a variant that's different from our own, let us know in the discussions and we'll update our review.
The Sennheiser CX 400BT are truly wireless headphones. Although they're very similar to the Sennheiser MOMENTUM True Wireless 2 and have a comparably warm sound profile, they can isolate just as much noise passively without an ANC feature. Their companion app also offers a graphic EQ. However, their battery performance falls a bit short when compared to other truly wireless headphones like the Sony WF-1000XM3 Truly Wireless. Check out our recommendations for the best wireless Bluetooth earbuds, the best true wireless earbuds, and the best earbuds and in-ear headphones.
The Sennheiser CX Plus True Wireless are somewhat better in-ears than the Sennheiser CX 400BT True Wireless. While both are comfortable and well-built, the CX Plus have a slightly better noise isolation performance, a longer continuous battery life, and they have a 'Transparent Hearing' feature, which allows you to better hear your surroundings without turning off your audio. They also support aptX Adaptive codec.
The Sennheiser CX True Wireless are better than the Sennheiser CX 400BT True Wireless for most uses, though the two pairs of headphones are similar overall. The CX have longer battery life and an auto-off timer to help conserve power when not in use. Their companion app also has a slightly wider range of configuration options. Conversely, the CX 400BT offer better microphone recording quality.
The Sony WF-1000XM3 Truly Wireless are better headphones for most uses than the Sennheiser CX 400BT True Wireless. The Sony are more comfortable, have a more neutral sound profile right out-of-the-box, and offer a virtual soundstage feature. They also have an ANC feature that isolates more noise and their battery performance is better. They even support NFC pairing and their app offers lots of customization features. However, the Sennheiser are more stable.
The Apple AirPods Pro Truly Wireless are significantly better headphones than the Sennheiser CX 400BT True Wireless. The Apple are more comfortable, have a better-balanced sound profile, and have a great noise isolation performance thanks to their ANC feature. Their battery performance is better too and they have an H1 chip so it's easy to pair with different Apple devices. However, the Sennheiser have a better performing integrated mic and their companion app offers a lot more customization features.
The Jabra Elite 75t Truly Wireless are better headphones for most uses than the Sennheiser CX 400BT True Wireless. The Jabra are more comfortable, have a more thumpy and excited sound profile that some may prefer, and are able to isolate more ambient noise. Their battery performance is significantly better too, and you can pair it with up to two different devices at a time. However, the Sennheiser's integrated microphone has a better recording quality.
The Sennheiser MOMENTUM True Wireless 2 and the Sennheiser CX 400BT True Wireless are very similar headphones, but the CX 400BT are slightly better. While both earbuds are similarly comfortable and well-built, the CX 400BT have a very similar noise isolation performance to the MOMENTUM, even though they don't have an ANC feature. The CX 400BT also have an integrated mic with a better performance.
The Sennheiser CX 400BT are square-shaped in-ears with a very plain design. Unlike the Sennheiser MOMENTUM True Wireless 2, they lack a shiny silver accent on both their controls and instead, use a simple flat gray color for their logo. These headphones are available in black or white color variants.
These headphones are fairly comfortable. Although they're lightweight and don't go too deep into your ear, they're quite bulky and stick out when you're wearing them. On the upside, they come with four sets of ear tips so that you can find a fit that suits you best.
These headphones have alright touch-sensitive controls. Touching the left earbud once plays/pauses audio while touching it twice skips to the previous track. You can also hold down the left button to lower the volume. One touch of the right earbud activates voice assistant and two taps skips to the next track. If you hold down the right button, you can raise the volume. Taking calls is easy as you can touch either the left or right earbud once to accept or end calls and touch either bud twice to reject a call. You can also remap the controls via the app.
The Sennheiser CX 400BT are very portable headphones. They're smaller than the Sennheiser MOMENTUM True Wireless 2 and can easily fit into small pockets or bags. Their charging case is also somewhat small and can fit into most pockets.
These headphones have a good charging case. It has a button to turn on the status light indicator, which shows its battery status, and there are magnets to hold the buds in place. The case is made from hard plastic, which makes it feel sturdy.
The Sennheiser CX 400BT have a great build quality. Both the earbuds and their carrying case are made of dense plastic, which feels sturdy. The earbuds also have touch-sensitive controls and the carrying case has indicator lights to display battery life, which are nice touches. However, they don't have an IP rating.
The Sennheiser CX 400BT have a warm sound profile. They have a slightly boomy bass but vocals and lead instruments lack detail and presence, which can hurt vocal-centric genres like audiobooks or pop music. They also lack low-bass, so genres like EDM and hip-hop may miss a bit of thump and rumble. That said, their companion app offers a graphic EQ to customize their sound to your liking.
These headphones have great bass accuracy. Their low-bass is underemphasized, resulting in a lack of thump and rumble. In comparison, the mid-bass is fairly neutral and delivers punch. The high-bass is a bit overemphasized, which makes some mixes sound boomy and a bit muddy.
The Sennheiser CX 400BT's treble accuracy is disappointing. There's a large dip in the low-treble, which veils vocals and lead instruments. The mid-treble is better-balanced, though, and sibilants like S and T sounds are bright and present.
The Sennheiser CX 400BT's peaks and dips performance is alright. There's a wide peak concentrated mostly in the high-bass that adds a boomy and muddy quality while a dip in the mid-mids nudges vocals and lead instruments to the back of the mix. A peak in the high-mids makes some parts of the vocals and lead instruments honky and harsh, only to become veiled and lacking in detail by the dip in the low-treble. The peak in the mid-treble also makes sibilants like S and T sounds piercing.
The stereo imaging is outstanding. The entire group delay response is below the audibility threshold, resulting in a tight bass and a transparent treble reproduction. The L/R drivers are also well-matched in amplitude, frequency, and phase response, which is important for the accurate placement and localization of objects and instruments (like voices and footsteps) in the stereo image. However, these results are only valid for our unit and yours may perform differently.
Like most in-ears, the Sennheiser CX 400BT's soundstage is poor. The outer ear needs to be activated by resonances to create a speaker-like and out-of-head soundstage. However, in-ears bypass the outer ear altogether and don't interact with it. Their closed-back design also makes them sound less open and spacious than that of open-back headphones.
These headphones don't have any virtual soundstage features.
These are the settings used to test these headphones. Our results are only valid when listening using these settings.
The Sennheiser CX400BT have an okay noise isolation performance. They really struggle to block out low bass-range noise like bus and plane engines. They're much better at reducing mid-range noise like ambient chatter or high-pitched sounds like the hum of an AC unit.
These headphones have an integrated mic.
Update 11/15/2021: These headphones have been updated to test bench 1.5. In this update, we made changes to the way we test noise handling. We now use a subjective evaluation of our audio clips. This new method has resulted in different results than what we had reported in our previous test bench. As a result, the scoring of this box has changed, and we have updated our results.
The microphone's noise handling performance is sub-par. It struggles to separate your voice from noisier environments and is best suited for more quiet spaces.
The Sennheiser CX400BT have a disappointing battery performance. Although the manufacturer advertises them to last seven hours, they offer around five hours of continuous playback time. Luckily, there are roughly two charges in the case so you can top their battery off when you're on-the-go. The manufacturer also advertises a 10-minute quick charge, which is supposed to give you an hour of playtime, but we don't currently test this feature. Unlike the Sennheiser CX True Wireless and the Sennheiser CX Plus True Wireless, they lack an auto-off timer to conserve charge when not in use.
Update 01/04/2020: We originally reported that the Sennheiser Smart Control app offered a parametric EQ. However, we don’t consider this to be a true parametric EQ since you can only adjust a single band frequency. We have updated the Equalizer test results to ‘Graphic EQ + Presets’ to better represent this app’s capabilities.
These headphones have a decent companion app called Sennheiser Smart Control, which is available on Android and iOS. With this app, you can check the battery level, turn voice prompts on/off, and remap buttons. There's also a graphic EQ and you can even create your own equalizer presets.
Update 11/15/2021: We now measure negative latency values in test bench 1.5 and have extended our scoring curve accordingly. Negative latency means that your audio comes before your visuals. Previous to this test bench, we gave a score of 0 ms when the value was negative. With our test bench 1.5 results, iOS latency went from 0 ms to -112 ms, and Android went from 0 ms to -120 ms. We have updated our results to reflect these changes.
The Sennheiser CX 400BT True Wireless have passable Bluetooth connectivity. Unfortunately, they don't support NFC or multi-device pairing, which is a little disappointing. They also have very high audio latency on PC, using either the aptX or SBC codec. They have high latency on iOS and Android devices too, and your audio comes before your visuals. That said, apps and devices compensate for latency differently, and your mileage may vary with real-life usage.
The Sennheiser CX 400BT are Bluetooth-only headphones.
These headphones are Bluetooth-only and aren't compatible at all with the Xbox One.
These headphones come with a charging case that holds around two charges. It uses a USB-C connection to charge. Unfortunately, it doesn't support wireless charging.