The Sony WH-CH720N Wireless are the next generation of the Sony WH-CH710N Wireless over-ears. They reside in the mid-tier of the company's Bluetooth headphones lineup, with a few luxuries over their predecessor. Of the handy additions, a key upgrade is companion app support, which offers sound customization features, multi-device pairing, and virtual surround sound. So, do they land in the mid-tier sweet spot with a balance of features and value?
Our Verdict
The Sony WH-CH720N are decent for sports and fitness, although over-ears aren't the best choice for this use. They're bulky and can move around or fall off your head while you're moving. That said, they're decently well-built and comfortable. Their wireless design ensures that there's little that can snag on something and pull the headphones off your head.
- Isolation can block out high-pitched noise well.
- Comfortable and decently well-built design.
- EQ and presets available in companion app.
- ANC struggles to cut down bass-range noise.
Just okay microphone noise handling.
- Doesn't fold down smaller.
The Sony WH-CH720N are passable for commutes and traveling. These over-ears have a comfortable, lightweight fit and over 38 hours of continuous battery life to easily last through long bus rides or flights. Their isolation and ANC system help cut down ambient noise around you, although it's better at handling shrill brakes than rumbling engines. They're also not particularly portable, as they don't fold down smaller and don't include a case.
- Isolation can block out high-pitched noise well.
- Long-lasting continuous battery life.
- Comfortable and decently well-built design.
- ANC struggles to cut down bass-range noise.
Just okay microphone noise handling.
- Doesn't fold down smaller.
The Sony WH-CH720N are acceptable for office use. These comfortable over-ears have a long-lasting continuous playback time to help you get through long days at your desk. They also support multi-device pairing, meaning you can stay connected to your work PC and smartphone simultaneously. Their overall leakage is low, so if you like to listen to audio at high volumes, others around you won't be bothered by it. However, their combined isolation and ANC can reduce chatty coworkers a bit, but not exceptionally well.
- Isolation can block out high-pitched noise well.
- Long-lasting continuous battery life.
- Mic has decent recording quality.
- EQ and presets available in companion app.
- ANC struggles to cut down bass-range noise.
Just okay microphone noise handling.
- Doesn't fold down smaller.
No mic access when used wired.
The Sony CH720N are Bluetooth headphones, and their latency is too high to be suitable for wireless gaming.
The Sony WH-CH720N are fair for wired gaming if you don't need mic support. Their mic only works when they're wireless. They have a comfortable fit, and their bassy sound can help emphasize sound effects, such as footsteps in gameplay. However, you'll need to ensure your fit is honed in, as they can sound inconsistent between wears. Additionally, they're closed-back headphones, so your audio may not feel very wide or immersive.
- Isolation can block out high-pitched noise well.
- Long-lasting continuous battery life.
- EQ and presets available in companion app.
- ANC struggles to cut down bass-range noise.
- Doesn't fold down smaller.
No mic access when used wired.
The Sony WH-CH720N have middling audio reproduction accuracy. It's worth noting that their score here is affected by poor group delay results, which are inaudible. Out of the box, these cans have a warm sound which many listeners may appreciate. If you're a fan of techno, these could work well. These headphones also don't deviate much from their warm sound, apart from in the treble range, which is somewhat uncontrolled and can make sounds like cymbals feel alternately piercing or dull. On the plus side, the left and right drivers are reasonably well matched. But again, the treble performance could be better, as some phase and amplitude differences in this region can make centrally-panned sounds, such as voices, feel smeared across the stereo image.
The Sony WH-CH720N have passable noise isolation. While they do have ANC, it struggles to block out lower-pitched noises, such as the rumble from a train engine. That said, if you can get a good seal between the ear cups and your head, the cans do a better job passively blocking out mid-range sounds, such as office chatter. On the plus side, these headphones don't leak much audio, so people around you won't be bothered by your audio.
The Sony WH-CH720N have an okay mic. The mic does a decent job of capturing your voice, so you sound fairly natural. However, the mic can struggle to separate your voice from louder sounds, which can overwhelm the mic system, making it difficult for you to be understood.
The Sony WH-CH720N have adequate frequency response consistency. These headphones are somewhat sensitive to placement, so you'll want to take some time to position them correctly each time you wear them. Also, if you wear glasses, you may experience a drop in bass.
Performance Usages
Changelog
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Updated Jan 12, 2026:
This review has been updated to Test Bench 2.0, which adds the following tests: Stereo Mismatch, Group Delay, Cumulative Spectral Decay, PRTF, Harmonic Distortion, and Electrical Aspects. We've added new performance usages and updated the text throughout the Sound tests and side-by-sides.
- Updated Dec 15, 2025: We've converted this review to Test Bench 2.1, which features minor updates to our sound tests.
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Updated Nov 26, 2024:
The following test groups have been updated after Test Bench 1.8: Sound Profile, Raw Frequency Response, Bass Profile: Target Compliance, Mid-Range Profile: Target Compliance, Treble Profile: Target Compliance, and Peaks/Dips. Text changes have also been made throughout the review and side-by-sides to match these results.
- Updated Nov 19, 2024: We've converted this review to Test Bench 1.8, which updates our target curve and Sound tests. You can read more about this in our changelog.
Check Price
Differences Between Sizes And Variants
The Sony WH-CH720N come in three color variants: 'Black,' 'Blue,' and 'White.' We tested the 'Blue' variant, and you can see our model's label here and here.
If you encounter another variant of these headphones, please let us know in the comments.
Popular Headphones Comparisons
The Sony WH-CH720N Wireless are the successor of the Sony WH-CH710N Wireless. Despite their similar look, these headphones offer support for multi-device pairing and access to Sony's companion app, unlocking sonic possibilities with a graphic EQ and presets. Overall, their ANC system reduces more background sound than their predecessor. However, they still don't block out as much noise as the flagships: the Sony WH-1000XM4 Wireless and the Sony WH-1000XM5 Wireless. Compared to the on-ear Sony WH-CH520 Wireless, which shares the same app, the over-ears are more comfortable and come with ANC support.
Check out our recommendations for the best headphones under $200, the best over-ear headphones, and the best bass headphones.
The Sony WH-1000XM4 Wireless are better over-ears than the Sony WH-CH720N Wireless. The WH-1000XM4 are more comfortable and better built, and their ANC can block out significantly more ambient noise across the range. They also support LDAC, which is good if you want to stream high-res audio. However, the WH-CH720N have a better overall mic performance.
The Sony WH-CH720N Wireless and the JBL Tune 770NC are entry-level noise cancelling headphones with very capable apps. With the Sony, you get headphones that fit more people's ears rather than the small ear cups on the JBL. The Sony headphones' overall noise isolation is also better. However, the JBL have softer padding and a longer battery life with support for LE audio codecs, compared to AAC and SBC on the Sony, although both supply analog connectivity.
Both the JBL Live 770NC and the Sony WH-CH720N Wireless headphones occupy the mid-point between budget and flagship models, sharing many of the same features. The JBL are slightly better built and slightly more comfortable. Their controls are more expansive and isolate more noise. Their battery lasts longer, too. The Sony headphones have a somewhat better mic system. You can adjust the sound of both of them to your liking via the EQ in their respective companion apps.
The Sony WH-CH720N Wireless and the Sony ULT WEAR are ANC-equipped over-ears that cater to different needs and price points. The ULT WEAR are mid-range headphones that can amp up the bass with a press of their 'ULT' button. While neither pair is an ideal pick for music production, the ULT WEAR have a boomy, bass-forward sound, while the WH-CH720N (though still warm and bass-heavy) don't have as much low-end on tap. The ULT WEAR also feature LDAC support for high-resolution audio streaming. However, you can tailor both sound profiles to your preferences via the companion app. The main point of departure is with the ANC performance, though, as the ULT WEAR perform much better across the entire frequency range when it comes to attenuating against external noise.
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Test Results
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