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Logitech G502 HERO Mouse Review

Tested using Methodology v1.0
Updated Sep 25, 2020 at 11:52 am
Logitech G502 HERO Picture
7.8
Office/Multimedia
7.8
Video Games (FPS)
8.5
Video Games (MMO)
6.2
Ultra-Light Gaming
5.2
Travel
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Connectivity Wired
Type
Standard

The Logitech G502 HERO is a great wired gaming mouse that feels well-made and has a premium look. It has a ton of programmable buttons, low click latency, and a wide customizable CPI range. Though it's rather heavy, it comes with five removable weights to allow you to customize the weight to suit your preference. Unfortunately, it's a rather large mouse, and people with small hands will likely have a hard time getting a comfortable grip or reaching all the buttons.

Our Verdict

7.8 Office/Multimedia

The G502 is a very good mouse for office use thanks to its ergonomic design and programmable buttons. It also feels very well-made and should be able to withstand daily use without showing signs of wear. Unfortunately, it's a wired-only mouse and the wire is quite stiff, so if you have a cluttered desk, it may be an issue. The mouse is also quite large and likely won't be suitable for people with small hands.

Pros
  • Very well-built and premium feel.
  • Low click latency and excellent sensor performance.
  • Lots of programmable buttons.
  • Fully compatible with Windows and macOS.
Cons
  • Large design may be uncomfortable for people with small hands.
  • Stiff cable.
7.8 Video Games (FPS)

The Logitech G502 HERO is a very good mouse for FPS games. It has low click latency, and a wide customizable CPI range and adjustable polling rate. It also has several programmable buttons, feels very well-made, and is quite comfortable if you can get a good grip on it. Unfortunately, due to its large size, it may not be the best option for people with small hands.

Pros
  • Very well-built and premium feel.
  • Low click latency and excellent sensor performance.
  • Lots of programmable buttons.
  • Fully compatible with Windows and macOS.
Cons
  • Large design may be uncomfortable for people with small hands.
  • Stiff cable.
8.5 Video Games (MMO)

The G502 HERO is an excellent MMO mouse. While it may not have as many buttons as a dedicated MMO mouse, it still has a ton. It's also quite comfortable for people with bigger hands, meaning you can have long gaming marathons without feeling fatigue. Unfortunately, due to its large design, people with small hands may have a hard time hitting all the buttons.

Pros
  • Very well-built and premium feel.
  • Low click latency and excellent sensor performance.
  • Lots of programmable buttons.
  • Fully compatible with Windows and macOS.
Cons
  • Large design may be uncomfortable for people with small hands.
  • Stiff cable.
6.2 Ultra-Light Gaming

This mouse isn't a good option for ultra-light gaming. While the weight is adjustable, it's still quite heavy even at its lightest, and there are better options available.

Pros
  • Very well-built and premium feel.
  • Low click latency and excellent sensor performance.
  • Lots of programmable buttons.
  • Fully compatible with Windows and macOS.
Cons
  • Large design may be uncomfortable for people with small hands.
  • Stiff cable.
5.2 Travel

This mouse isn't designed for traveling. Its wired design won't be ideal to work in small spaces like on a plane and it may not fit into most laptop bags.

Pros
  • Very well-built and premium feel.
  • Low click latency and excellent sensor performance.
  • Lots of programmable buttons.
  • Fully compatible with Windows and macOS.
Cons
  • Large design may be uncomfortable for people with small hands.
  • Stiff cable.
  • 7.8 Office/Multimedia
  • 7.8 Video Games (FPS)
  • 8.5 Video Games (MMO)
  • 6.2 Ultra-Light Gaming
  • 5.2 Travel
  1. Update 10/5/2020: Firmware update increased max CPI.
  2. Update 10/5/2020: Updated review for accuracy and clarity.
  3. Update 10/5/2020: .
  4. Update 10/5/2020: Converted to Test Bench 1.0.
  5. Update 12/20/2019: Converted to Test Bench 0.8.1.

Test Results

perceptual testing image
Design
Design
Style
Lighting Color RGB

The Logitech G502 HERO has a fairly aggressive, gamer-centric look. It looks fairly premium with a mix of matte and glossy black plastic and latex. There are two RGB zones: one on the logo, and one for the CPI indicator.

Design
Shape
Length 5.1" (130 mm)
Height 1.7" (42 mm)
Width 3.0" (76 mm)
Grip Width
63 mm
5.4
Design
Portability
Volume
25.32 Cu. Inch (415 Cu. centimeter)
Cable/Receiver Storing
No

Like most wired gaming mice, this mouse isn't the most portable option. It may not fit in most laptop cases, though this likely won't be an issue for people looking for a gaming mouse for their desk setup.

Design
Weight
Maximum Weight With Wire
170 g
Maximum Weight Without Wire
143 g
Minimum Weight Without Wire
118 g
Weight Distribution
Centered
Extra Weights
Yes

The Logitech G502's weight can be adjusted by adding or removing the five 3.6g weights, as well as its removable weight cover. Unfortunately, even at its lightest weight, it's still fairly heavy.

8.5
Design
Build Quality

The build quality is great. It's made of dense plastic with latex grips and the buttons don't feel loose. However, there's a slight wobble sound from the mouse wheel and wheel lock button when you shake the mouse.

8.5
Design
Comfort Of Use
Right-handed
Yes
Left-handed
No
Ambidextrous
No
Coating
Matte
Finger Rest
Thumb

The ergonomics are good. Due to its slanted design and thumb rest, this mouse is designed for right-handed users. Overall, this is a large mouse that likely won't be comfortable for people with small hands, as it may be difficult to reach the sniper button.

Design
Palm Grip: Hand Size Recommendation
Small Hand
No
Medium Hand
Yes
Large Hand
Yes
X.Large Hand
Yes

This mouse works well with palm grip, except for those with small hands as they may have a hard time reaching the sniper button.

Design
Claw Grip: Hand Size Recommendation
Small Hand
No
Medium Hand
Yes
Large Hand
Yes
X.Large Hand
Yes

This mouse works well with claw grip, except for people with small hands. Like with palm grip, smaller hands will likely have a hard time reaching the sniper button.

Design
Fingertip Grip: Hand Size Recommendation
Small Hand
No
Medium Hand
No
Large Hand
Yes
X.Large Hand
Yes

Due to its large design, it can be difficult to reach the sniper button or CPI-up button with fingertip grip. However, people with larger hands may not have these issues.

0
Design
Wireless Versatility
Bluetooth
No
Receiver
No
Battery Type
No Batteries
Use When Charging
No
On/Off Activation
None
Receiver Extender
No
Battery Indicator No

This is a wired-only mouse, although there is a variant that is wireless. For a wireless variant of this mouse, check the Logitech G502 LIGHTSPEED Wireless. You can also check out the similarly shaped Corsair IRONCLAW RGB Wireless.

7.0
Design
Cable
Cable Length 6.7 ft (2.0 m)
Cable Type
Braided
Permanent Kink
Yes
Port Type: Mouse End
No Port
Port Type: PC End
USB

The G502's cable is decent. It feels very well made but is quite stiff and may drag things on your desk.

7.0
Design
Mouse Feet
Gliding Experience
Good
Material
PTFE
Extra Included
No
Design
In The Box

  • Logitech G502 HERO mouse
  • 5x 3.6g weights
  • Manuals

Control
Control
Sensor Specifications
Sensor Technology
Optical (LED)
Sensor Model
HERO 25K
Works On Glass
No
Minimum CPI (DPI)
100 CPI
Maximum CPI (DPI)
25600 CPI
CPI (DPI) Adjustment Steps
50 CPI
CPI (DPI) Variation
-3 %
Minimum Lift Off Distance
1.2 mm
Maximum Polling Rate
1000 Hz

Update 09/30/2020: Logitech released a firmware update for their HERO 25K sensors to increase the max CPI.

8.4
Control
Buttons
Buttons Activation
Mechanical
Total Number Of Buttons
12
Number Of Side Buttons
3
Number Of Programmable Inputs
21
Profile Switching Button
Yes
CPI (DPI) Switching Button
Yes
Gesture Support
No

The G502's buttons are superb. Every button except the wheel unlock is programmable, and the mouse has both a profile and CPI switching button to make it easier to change them while gaming.

Control
Mouse Wheel
Scroll Wheel
Notched Wheel + Free Wheel
Scroll Wheel Steps
24 Steps
Scroll Wheel Tilt
Yes
Thumb Wheel
No
Thumb Wheel Steps
No Thumb Wheel

The G502's mouse wheel is excellent. It's incremented but can be unlocked to infinite scroll to make it easier to scroll through long documents or websites. There's also an L/R tilt on the mouse wheel, which can be programmed via the software.

Control
Noise
Click Noise
Quiet
8.5
Control
Click Latency
Click Latency: Receiver
N/A
Click Latency: Bluetooth
N/A
Click Latency: Wired
10 ms

This mouse has excellent click latency, and even hardcore gamers shouldn't notice a delay when using it.

Operating System And Software
10
Operating System And Software
Compatible Software Option
Software Name Logitech G Hub
Software Windows Compatibility
Yes
Software macOS Compatibility
Yes
Account Needed
No
On-Board Memory
Yes
CPI (DPI) Adjustment
Yes
Polling Rate Adjustment
Yes
Profile Configuration
Yes
RGB On/Off
Yes

Logitech's G HUB software is exceptional. It's fully compatible with Windows or macOS and gives you a ton of customization options for your mouse. This mouse also has onboard memory so you can save your settings and retain them if you switch to a different computer.

10
Operating System And Software
Mouse Compatibility
Windows Compatibility Fully
macOS Compatibility Fully

Since the Logitech G HUB software can be installed on Windows or macOS, this mouse is fully compatible with full customization support for both.

Compared To Other Mice

The Logitech G502 is a great wired gaming mouse that has a premium feel to it. It has a lot of programmable buttons and is even compatible with macOS, which not many gaming mice are. However, this mouse is designed for people with larger hands and its cable is a bit stiff, which creates drag when gaming, although it isn't as bad as most Razer cables. See our recommendations for the best wired mouse and the best gaming mouse. If you're interested in Logitech products, also check out the best Logitech mouse.

Razer Basilisk V2

The Razer Basilisk V2 is a better wired mouse than the Logitech G502 HERO. It's a bit lighter and its cable is noticeably better as well as it doesn't create as much drag. The Razer is also a bit more comfortable to use. On the other hand, the scroll wheel of the Logitech can be unlocked for infinite scrolling, which the Razer's can't do. Also the Logitech's software is available on macOS, while Razer Synapse 3 isn't.

Razer DeathAdder V2

The Razer DeathAdder V2 is a better wired gaming mouse than the Logitech G502 HERO. The Razer's click latency and sensor performance are slightly better, though this may not be noticeable. Fans of FPS games will likely appreciate the Razer's lower overall weight and less rigid cable that will glide easier on your desk. The Logitech has more buttons, including L/R tilt buttons on the mouse wheel, and its software is fully compatible with both Windows and macOS. The Razer is also better suited for people with small hands.

Razer DeathAdder Elite

The Logitech G502 HERO is a larger gaming mouse than the Razer DeathAdder Elite and will be tougher for people with small hands to grip comfortably. While both mice are wired-only, the Logitech has a better cable that feels less rigid and kink-filled. The Logitech also has more programmable buttons, a much better scroll wheel with L/R tilt, and an unlock button for infinite scroll.

Razer Basilisk X Hyperspeed

The Logitech G502 HERO is a better gaming mouse than the Razer Basilisk X Hyperspeed. The Logitech has more programmable buttons, a much lower CPI error, and a better mouse wheel with L/R tilt and an increment unlock button. It also uses Logitech's G Hub which is compatible with both Windows and macOS. The Razer is wireless and has the same click latency as the wired HERO. The Razer is also more suitable for people with small hands in both palm and claw grip.

Glorious Model O

The Glorious Model O is a much lighter mouse than the Logitech G502 HERO. The Glorious has a much more flexible and lightweight cable, which should be better for gaming. The Logitech has a sniper button and a much larger design that's better suited for people with bigger hands. It also has an unlockable wheel and a nice comfortable thumb rest. If you have smaller hands, the Model O Minus is also available. 

SteelSeries Rival 600

The SteelSeries Rival 600 and the Logitech G502 HERO are both great wired gaming mice. Both mice should be comfortable with any grip type for everyone except those with small hands, though medium-sized hands may have a difficult time with fingertip grip on the Logitech. The Logitech has a slightly better cable, more programmable buttons, and a much better scroll mouse wheel. On the other hand, the SteelSeries is lighter and has better ergonomics.

Logitech G903 LIGHTSPEED

The Logitech G903 LIGHTSPEED is a better gaming mouse than the Logitech G502 HERO; it's a wireless mouse with lower latency even while wireless. The G903 feels just as well made but has an ambidextrous design and can be used in any grip by any hand size, except for fingertip grip which may be a little too large for smaller hands.

Corsair M65 RGB Elite

The Logitech G502 HERO is a slightly better gaming mouse than the Corsair M65 RGB Elite. It has lower latency than the Corsair, even though it's wireless, and has more programmable buttons. On the other hand, the Corsair is smaller and a lighter weight, though people with very large hands may have a difficult time using it with the palm or claw grips.

Razer Mamba Elite

The Razer Mamba Elite is an ever-so-slightly better mouse than the Logitech G502 HERO as it's lighter and is more comfortable to use for most people. However, if you have big hands, the shape of the Logitech is great. Its cable is also a bit less stiff than the Razer's.

Razer Naga Trinity

The Razer Naga Trinity and the Logitech G502 HERO are both great gaming mice. They're wired right-handed mice that aren't recommended in any grip for people with small hands, though people with large hands should be able to use them both comfortably in any grip type. The Razer has a unique design with three optional side panels to give you the option of two, six, or 12 additional side buttons, while the Logitech has six programmable side buttons.

Logitech G403 HERO

Performance-wise, the Logitech G403 HERO and the Logitech G502 HERO perform almost identically since they have the same sensor. However, the G403 is better because it's lighter, and it has a higher-quality cable and feet. On the other hand, the G502 has a lot more buttons and programmable inputs, and the scroll wheel has infinite scrolling and L/R tilt inputs.

Logitech G903 HERO

The Logitech G903 HERO is a bit better than the Logitech G502 HERO, but they have the same sensor. The G903 is wireless and it's better suited for those with small hands using the claw or palm grip. However, the G502 is wired, feels better-built, and is more comfortable overall.

Logitech G502 LIGHTSPEED

The Logitech G502 LIGHTSPEED is better than its wired equivalent, the Logitech G502 HERO. These two mice are practically identical, but the Wireless has a better cable and smaller increments of additional weights.

Razer Basilisk

The Logitech G502 HERO and the Razer Basilisk are both great wired gaming mice. While they're both right-handed mice, the Razer is more suitable for those with small hands, as it may be tougher to reach all the buttons on the Logitech. On the other hand, the Logitech has a better cable and more programmable buttons. Logitech's software is also one of the few that's fully compatible with both Windows and macOS.

Logitech G402 Hyperion Fury

The Logitech G402 Hyperion Fury and the Logitech G502 HERO are very similar. The G402 has lower click latency, lower CPI error, and it's lighter. On the other hand, the G502 has a shorter lift-off distance, more programmable buttons, and the scroll wheel has L/R tilt and infinite scrolling.

Logitech G602

The Logitech G502 HERO is a better gaming mouse than the Logitech G602. It feels better built, has weight optimization, higher customizable CPI, and a better mouse wheel. On the other hand, the G602 is more suited to people with smaller hands due to its less bulky design, and can be used wireless.

SteelSeries Rival 310

The SteelSeries Rival 310 is a better wired mouse for FPS gaming than the Logitech G502 HERO. The SteelSeries is quite a bit lighter, is more comfortable, and is better suited for people with small hands, as they can still grip it well with a palm grip. On the other hand, the Logitech has more programmable buttons, including L/R tilt buttons on its scroll wheel. It also has a lower lift-off distance, a wider and more adjustable CPI range, a lower click latency, and a lower CPI error.

SteelSeries Rival 710

The Logitech G502 HERO is a slightly better wired gaming mouse than the SteelSeries Rival 710. The Logitech's weight is adjustable thanks to the five included weights, and its cable better-built. The Logitech's CPI is also more accurate and can be adjusted by 50, as opposed to 100 on the SteelSeries. The Logitech has a lower lift-off distance, and more programmable buttons thanks to the L/R tilt on the scroll wheel. The SteelSeries is likely more comfortable to use over long periods.

Logitech G604 LIGHTSPEED

The wireless Logitech G604 LIGHTSPEED is a better mouse than the wired Logitech G502 HERO, but the G502 will be better for gaming. The G604 has more side buttons and is very comfortable to use, while on the other side, the G502 is slightly better built and features RGB lighting.

Logitech G Pro Wireless

The Logitech G Pro Wireless is a better gaming mouse than the Logitech G502 HERO. Its wireless design is noticeably lighter. It's also smaller and is suitable for almost every grip and hand size. On the other hand, the G502 has a better cable and its wheel has tilt inputs and can be unlocked for infinite scrolling.

Razer Viper Ultimate

The Razer Viper Ultimate is a noticeably better performing mouse than the wired Logitech G502 HERO. The Razer is better for a fingertip grip and glides very well. Its wireless design and low weight make it a great mouse for FPS games. It's very comfortable to use, but people with larger hands might prefer the Logitech, especially with a palm grip.

Logitech G305 LIGHTSPEED

The Logitech G502 HERO is a better gaming mouse than the Logitech G305 LIGHTSPEED. It feels better built, has a more customizable CPI, more programmable buttons, and a better mouse wheel. On the other hand, the G305 can be used in any grip by people with smaller hands and is more portable thanks to its smaller, wireless design.

Glorious Model D

The Glorious Model D is a much lighter mouse than the Logitech G502 HERO. The Glorious might not feel as solid and well-built as the Logitech, but its cable is much more flexible and lightweight. On the other hand, the Logitech has a comfortable thumb rest and comes with multiple weights. It also has a lot more programmable buttons and you can unlock the wheel for infinite scrolling. The software is also available on macOS, which isn't the case with the Model D.

Corsair Nightsword RGB

The Corsair Nightsword RGB and the Logitech G502 HERO are two very similar-looking mice, but the Logitech is better. The Logitech has wheel tilt for more inputs, a more stable sensor when it comes to CPI accuracy, and its lift-off distance is shorter. Other than branding, there's no real reason to get the Corsair over the wired Logitech.

Razer Viper

The Razer Viper is a better FPS gaming mouse than the Logitech G502 HERO. These two mice have very different shapes. The Razer has a low profile and is great for a fingertip grip while the Logitech is much bulkier and is more comfortable when using a palm grip. The Razer is noticeably lighter, but its scroll wheel doesn't have tilt inputs and can't be unlocked for infinite scrolling like you can do with the Logitech's wheel. Additionally, the Logitech's software is compatible with macOS, while the Razer Synapse software isn't.

Corsair IRONCLAW RGB Wireless

The Logitech G502 HERO is very similar to the Corsair IRONCLAW RGB Wireless when it comes to gaming. It's slightly lighter, but their overall performance is nearly identical. The Logitech is wired, while the Corsair can be used wirelessly. The Logitech's cable is also slightly better, but the difference is minimal.

Razer Basilisk Ultimate

The Razer Basilisk Ultimate is a better overall mouse than the Logitech G502 HERO. The Razer is wireless, is slightly more comfortable to use, and features the newest Razer sensor and comes with a nice RGB charging station. On the other hand, the Logitech is wired-only and its wheel features tilt inputs and can be unlocked for infinite scrolling.

Corsair GLAIVE PRO

The Corsair GLAIVE PRO and the Logitech G502 HERO are both great wired gaming mice. The Corsair is a bit lighter, better suited for small hands, and has a wider CPI range. On the other hand, the Logitech has more programmable buttons and a slightly lower click latency, though this may not be noticeable to most people.

Corsair M55 RGB Pro

The Logitech G502 HERO is slightly better than the Corsair M55 RGB Pro. While its a bit heavier, the G502 features more buttons and also has an unlockable scroll wheel. It's better-built and is also compatible with macOS. However, the Corsair might be a better option if you prefer a more straightforward design. 

SteelSeries Rival 500

The SteelSeries Rival 500 and the Logitech G502 HERO are both excellent MMO gaming mice. The SteelSeries is more comfortable to use, better suited for people with small hands, and has more programmable buttons. On the other hand, the Logitech has a better cable that maintains fewer kinks, has lower click latency, and has a more adjustable CPI range.

Alienware AW610M

The Logitech G502 HERO is a better gaming mouse than the Alienware AW610M. The Logitech feels better-built, has a better cable, lower click latency, a better mouse wheel, way more programmable buttons, and a more adjustable CPI range. The Logitech G HUB software is also fully compatible with both Windows and macOS, while Alienware's Command Center is only compatible with Windows. On the other hand, the Alienware is a wireless mouse while the Logitech is wired. The Logitech isn't recommended for people with small hands.

Mad Catz R.A.T. 8+

The Mad Catz R.A.T. 8+ is slightly better than the Logitech G502 HERO. The Mad Catz is designed for any hand size with any grip type, it has less CPI error, and it has a slightly wider CPI range. However, the Logitech has lower click latency, it has vertical wheel tilt, and it's fully compatible with macOS.

Anker Gaming Mouse

The Logitech G502 HERO is better than the Anker Gaming Mouse. The Logitech has better sensor performance because it has a wider CPI range and lower lift-off distance. Its click latency is lower and it has many more programmable buttons. However, the Anker is better-suited with people with small hands who use the palm grip.

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