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Logitech G403 HERO Mouse Review

Tested using Methodology v1.3
Reviewed Oct 02, 2020 at 08:05 am
Latest change: Test bench update Sep 08, 2022 at 12:12 pm
Logitech G403 HERO Picture
6.5
Office/Multimedia
8.5
Video Games (FPS)
8.2
Video Games (MMO)
5.5
Travel

The Logitech G403 HERO is a great gaming mouse. It's a wired version of the Logitech G403 Prodigy Wireless, fitted with a HERO sensor that delivers exceptional performance. It has a great build quality and a comfortable shape that's well-suited for most hand sizes using a palm or claw grip. It has outstanding click latency and allows you to adjust the sensitivity in small increments. There's a good number of buttons, and they're all programmable; however, it might still not be enough for some MMO players. The scroll wheel is sturdy but basic, as it doesn't have L/R tilt inputs or infinite scrolling. Lastly, it has superb software support through Logitech's G HUB, allowing you to customize it exactly the way you like.

Our Verdict

6.5 Office/Multimedia

The Logitech G403 is decent for office use. It's a well-built mouse with a good number of programmable inputs that you can customize through software. It has a comfortable shape suitable for most hand sizes, though smaller hands might have trouble reaching the scroll wheel with a fingertip grip. Also, the scroll wheel lacks L/R tile buttons and infinite scrolling.

Pros
  • Comfortable shape.
  • Programmable buttons.
  • Great build quality.
Cons
  • Slightly bulky.
  • Wired-only.
  • No infinite scrolling.
8.5 Video Games (FPS)

The Logitech G403 HERO is an excellent FPS mouse. Gaming feels incredibly responsive and smooth thanks to its remarkably low click latency. Even though it's slightly bulky due to its tall back, it's fairly light and comfortable to use for extended periods. It also has a great build quality and a flexible cable that lets you move freely.

Pros
  • Very low click latency.
  • Comfortable shape.
  • Great build quality.
  • High polling rate.
Cons
  • Slightly bulky.
8.2 Video Games (MMO)

The Logitech G403 HERO is excellent for playing MMO games but isn't specifically for this use. It's well-built, and its comfortable shape is great for those hours-long raids. It has remarkably low click latency, and you can adjust the sensitivity in small increments. Although all of its buttons are programmable, but it doesn't have nearly as many side buttons as a dedicated MMO gaming mouse.

Pros
  • Very low click latency.
  • Comfortable shape.
  • Programmable buttons.
  • Great build quality.
  • High polling rate.
Cons
  • Slightly bulky.
  • Might not have enough buttons for some MMO players.
5.5 Travel

The Logitech G403 HERO is inadequate for portable use. It's wired and has a big hump that makes it a bit bulky. It has a great build quality, and its onboard memory allows you to access your custom profile on any computer, even if G HUB isn't installed.

Pros
  • Great build quality.
Cons
  • Slightly bulky.
  • Wired-only.
  • 6.5 Office/Multimedia
  • 8.5 Video Games (FPS)
  • 8.2 Video Games (MMO)
  • 5.5 Travel
  1. Updated Sep 08, 2022: We've converted this review to Test Bench 1.3. This update adds a new Sensor Latency test and makes minor changes to several of our existing tests, resulting in test result changes in several sections. For more information, you can check out our full changelog here.
  2. Updated Sep 06, 2022: We've added a small disclaimer to the Compatible Software Option section which highlights some of the most commonly reported issues users online have encountered with Logitech's G HUB companion software.
  3. Updated Aug 17, 2022: Following the update to Test Bench 1.2, some of our test results have changed within both the Weight and CPI sections. We've added or modified some of the text in this article to clarify these changes.
  4. Updated Aug 15, 2022: We've converted this review to Test Bench 1.2. This update simplifies our Weight test and expands on our CPI test from Test Bench 1.1, resulting in changes to test results in both sections. For more details, you can see our complete changelog here.
  5. Updated Jun 14, 2022: We've updated this review to Test Bench 1.1, which revamped our click latency test methodology. We've updated the text to reflect our new results in various sections, including the Click Latency test box, Usages, Introduction, and other locations where we discuss click latency.
  6. Updated May 30, 2022: We've converted this review to Test Bench 1.1. This update revamps our Click Latency test and results in changes to test results. For more details, you can see our full changelog here.
  7. Updated Oct 21, 2020: Converted to Test Bench 1.0.
  8. Updated Oct 02, 2020: Review published.
  9. Updated Aug 31, 2020: Early access published.
  10. Updated Jul 30, 2020: Our testers have started testing this product.
  11. Updated Jul 30, 2020: The product has arrived in our lab, and our testers will start evaluating it soon.
  12. Updated Jul 05, 2020: We've purchased the product and are waiting for it to arrive in our lab.

Differences Between Sizes And Variants

There are three versions of the Logitech G403. The original non-HERO version is a wired mouse and has a CPI range of 200 - 12000, though we haven't tested it. There's also a wireless version, the Logitech G403 Prodigy Wireless, which we've tested.

You can see our unit's label here.

Compared To Other Mice

The Logitech G403 HERO Gaming Mouse is great for playing most types of games. However, its mediocre scroll wheel makes it less ideal for office use, and some MMO players may be disappointed by the number of buttons available. For more options, check out our recommendations for the best FPS mouse, the best gaming mouse, and the best wired mice.

Razer DeathAdder V2

The Razer DeathAdder V2 and the Logitech G403 HERO are very similar mice, with the Razer being marginally better. The Razer has more programmable inputs, a better build quality, and lower click latency. On the flip side, the Logitech has better software support and compatibility with macOS.

Logitech G703 LIGHTSPEED with HERO Sensor

The Logitech G703 LIGHTSPEED with HERO Sensor and the Logitech G403 HERO have very similar designs and perform almost the same. However, the G703 can be used wirelessly with its USB receiver, while the G403 is a wired-only mouse. Both options are somewhat lightweight, very comfortable, and well-suited for a palm grip. They use the same sensor and have the same number of buttons.

Logitech G305 LIGHTSPEED

The Logitech G403 HERO is a better gaming mouse than the Logitech G305 LIGHTSPEED. The G403 is lighter, and it feels better built. It's very well-suited for a palm grip, though people with medium and large hands can also use it with a claw grip. It also has a wider CPI range. That said, the G305 is smaller and connects wirelessly with its USB receiver, making it a better choice if you plan to bring it with you on the go.

Logitech G502 HERO

The Logitech G403 HERO and the Logitech G502 HERO perform almost identically since they have the same sensor. However, the G403 is better because it's lighter, and it has higher-quality cable and feet. On the other hand, the G502 has more buttons and programmable inputs, and the scroll wheel has a free-scrolling mode and L/R tilt inputs.

Razer Viper Mini

The Razer Viper Mini and the Logitech G403 HERO are both excellent FPS gaming mice. The Razer is smaller and significantly lighter, making it a fantastic choice for ultra-light gaming. However, people with larger hands may have a hard time using it with a palm or a claw grip. On the contrary, the Logitech may not be ideal for people with smaller hands using a claw or a fingertip grip. That said, it has a better sensor with a wider CPI range, almost no CPI variation, and a lower lift-off distance.

Razer DeathAdder Essential

The Logitech G403 HERO and the Razer DeathAdder Essential are both right-handed wired gaming mice, but the Logitech performs better overall. The Logitech comes with a 10g weight and a more flexible cable. Also, it has a wider CPI range, a more precisely adjustable CPI, a lower lift-off distance, and lower latency. Unlike the Razer that only has green lighting, the Logitech has full RGB lighting.

Logitech G Pro Wireless

The Logitech G403 HERO and the Logitech G Pro Wireless are very similar in performance since they use the same sensor; however, there are some differences between them in terms of feature and shape. The G403 is a wired mouse and is more comfortable to use due to its ergonomic shape. The G Pro Wireless is lighter, and it has more buttons and programmable inputs.

HyperX Pulsefire FPS Pro

The Logitech G403 HERO is overall a better mouse for gaming than the HyperX Pulsefire FPS Pro. The Logitech has a more flexible cable, smoother-gliding mouse feet, a much wider CPI range, and a lower lift-off distance. Also, you can set a G-Shift button to give you a second layer of customization. The Logitech G HUB software is available on Windows and macOS, while the NGenuity software is only available on Windows.

BenQ ZOWIE EC2

The Logitech G403 HERO is better than the BenQ ZOWIE EC2. The Logitech feels better built, has a wider and more customizable CPI range, and its click latency is slightly lower. Also, unlike the BenQ, the Logitech's logo and scroll wheel have RGB zones, and it comes with outstanding software to customize the buttons and sensor settings. However, the BenQ's mouse feet glide better than the Logitech.

Logitech G403 Prodigy Wireless

The Logitech G403 Prodigy Wireless is better than the Logitech G403 HERO, but mostly due to its wireless capability, as it's essentially a wireless version of the G403 HERO. However, there are some small differences, as the G403 HERO has lower click latency, a wider CPI range, and is lighter since it doesn't have a built-in rechargeable battery.

Razer DeathAdder Elite

Overall, the Logitech G403 HERO is better than the Razer DeathAdder Elite. The Logitech is slightly lighter, has lower click latency, and full compatibility with Windows and macOS. However, the Razer has more programmable inputs, better build quality, and it allows you to adjust the sensitivity in smaller increments.

GLORIOUS Model D

The GLORIOUS Model D and the Logitech G403 HERO have different designs, but both are excellent gaming mice. The GLORIOUS is designed for ultra-light gaming, with a honeycomb pattern that makes it very lightweight. It also has better feet that glide very smoothly. On the other hand, the Logitech has a more neutral look and is a bit more versatile, as it also performs well as an office mouse. Its sensor has a wider CPI range, less CPI variation, and a lower lift-off distance.

Logitech G PRO HERO

The Logitech G PRO HERO and the Logitech G403 HERO are very similar performance-wise; the only difference is their shape. The PRO has a smaller ambidextrous shape despite its right-handed button layout, while the G403 is bulkier, with an ergonomic shape designed for right-handed use only. The build quality is better on the PRO, but the G403 has a higher-quality cable.

BenQ ZOWIE ZA11-B

The Logitech G403 HERO and the BenQ ZOWIE ZA11-B are both gaming mice, but they have different shapes. The Logitech is a right-handed mouse with a slightly curved body, with two buttons on its left side. The BenQ also has two buttons on its left side, but it has an ambidextrous shape. When it comes to performance, the Logitech is better overall thanks to its lower lift-off distance, adjustable CPI range, and better click latency. Also, it has a braided, flexible cable, many programmable buttons, and it comes with customization software to easily change your settings.

HyperX Pulsefire Raid

The Logitech G403 HERO is an excellent FPS gaming mouse, while the HyperX Pulsefire Raid is a good, versatile gaming mouse. The Logitech is somewhat lighter and feels sturdier. It also has a more flexible cable, a wider CPI range, a more consistent sensor, and a lower click latency. Additionally, it has companion software compatible with Windows and macOS. Comparatively, the HyperX has three additional side buttons and a scroll wheel with L/R tilt buttons. Unfortunately, its companion software is only compatible with macOS. Both mice are suitable for all grip types but primarily for medium and larger-sized hands.

Mad Catz B.A.T. 6+

The Logitech G403 HERO has better overall performance than the Mad Catz B.A.T 6+. The Logitech feels sturdier and has a more flexible cable. It also has better quality mouse feet, a higher maximum CPI, a more consistent sensor, and a lower minimum lift-off distance. Also, the software is compatible with Windows and macOS, while the Mad Catz only has software compatible with Windows. On the other hand, the Mad Catz is marginally lighter and has several modular pieces, including side panels with a thumb and pinky rest. It also has a higher maximum polling rate and two extra side buttons on the right side.

Ninjutso Origin One X

The Logitech G403 HERO and the Ninjutso Origin One X are similar gaming mice, but the Logitech performs better overall. The Logitech is wired-only and feels sturdier. It has much lower click latency, a much wider CPI range, and you can set the CPI precisely by increments of 50, while you can only choose between four default CPI presets on the Ninjutso. Additionally, the Logitech has customization software, which the Ninjutso lacks. On the other hand, the Ninjutso connects either wirelessly with its USB receiver or with its charging cable, which is more flexible than the braided cable on the Logitech. The Ninjutso also has mouse feet that glide more smoothly.

SteelSeries Sensei Ten

The Logitech G403 HERO is slightly better than the SteelSeries Sensei Ten. The Logitech has lower click latency, a higher quality cable, and a shorter lift-off distance. The SteelSeries has more programmable inputs, as it's an ambidextrous mouse with thumb buttons on both sides.

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Test Results

perceptual testing image
Design
Design
Style
Type
Standard
Lighting Color RGB

The Logitech G403 HERO is the wired version of the Logitech G403 Prodigy Wireless, and it has the same shape and button layout. It has a matte black finish, with a pair of glossy buttons on the left side. The rubber side grips also have a matte black finish and blends in well with the rest of the mouse. The scroll wheel and the logo on the back have RGB lighting, which you can customize through software.

Design
Shape
Length 4.9" (125 mm)
Height 1.7" (43 mm)
Width 2.6" (65 mm)
Grip Width
62 mm
5.5
Design
Portability
Volume
21.30 in³ (349 cm³)
Cable/Receiver Storing
No

The Logitech G403 is wired and a bit bulky, so it isn't the best option for portable use.

8.5
Design
Build Quality

The build quality is great. It's entirely made out of plastic but feels solid and sturdy. The buttons are clicky and satisfying, and the feet allow the mouse to glide smoothly. The only issue with the build is that it's possible to activate one of the side buttons when squeezing hard on the sides.

6.8
Design
Weight
Lowest Weight
88.1 g
Default Weight
98.9 g
Weight Distribution
Centered
Extra Weights
Yes

The Lowest Weight result is obtained with the additional 10g weight and the plastic piece which covers the weight compartment removed.

8.5
Design
Comfort Of Use
Left-Handed Friendly
No
Ambidextrous
No
Coating
Matte
Finger Rest
No

This mouse is very comfortable to use and doesn't cause any fatigue over time. It's designed for right-handed use and suitable for most hand sizes using a palm or claw grip. The side buttons are well-placed, as they're high enough that you won't accidentally trigger them but still within reach.

Design
Palm Grip: Hand Size Recommendation
Small Hand
Yes
Medium Hand
Yes
Large Hand
Yes
X.Large Hand
Yes

This mouse is suitable for a palm grip regardless of hand size. Most people should be able to reach all the buttons comfortably.

Design
Claw Grip: Hand Size Recommendation
Small Hand
No
Medium Hand
Yes
Large Hand
Yes
X.Large Hand
Yes

This mouse is suitable for most hand sizes using a claw grip. However, due to its slightly bulky size, those with small hands may have trouble reaching the scroll wheel.

Design
Fingertip Grip: Hand Size Recommendation
Small Hand
No
Medium Hand
No
Large Hand
Yes
X.Large Hand
Yes

This mouse is a little bulky and has a long back, so it isn't recommended for those with small or medium-size hands and using a fingertip grip, as some of the buttons and scroll wheel can be difficult to reach. If you have small hands and use a fingertip grip, check out the Logitech G PRO HERO, as it has a more compact body.

0
Design
Wireless Versatility
Bluetooth
No
Maximum Of Paired Devices
Wired
Receiver
No
Battery Type
No Batteries
Use When Charging
No
On/Off Activation
None
Receiver Extender
No
Battery Indicator No

The Logitech G403 HERO is a wired-only mouse. If you want the same mouse with wireless connectivity, check out the Logitech G703 LIGHTSPEED with HERO Sensor.

8.0
Design
Cable
Connectivity Wired
Cable Length
6.8 ft (2.1 m)
Cable Type
Braided
Permanent Kink
No
Port Type: Mouse End
No Port
Port Type: PC End
USB

The cable is great. It's braided, flexible, and doesn't retain any kinks. It doesn't restrict mouse movements, good for those playing with a low sensitivity setting.

7.5
Design
Mouse Feet
Gliding Experience
Ok
Material
PTFE
Extra Included
No
Design
In The Box

  • Logitech G403 HERO mouse
  • 1x 10g weight
  • User guide

Control
7.3
Control
Additional Buttons
Total Number Of Buttons
6
Number Of Side Buttons
2
Number Of Programmable Inputs
11
Profile Switching Button
Yes
Gesture Support
No

The Logitech G403 has a relatively typical layout with two thumb buttons on the left side. They're all programmable, including the scroll wheel's click. It doesn't have a default button for profile switching, but you can always map it to one of the buttons through G HUB.

9.1
Control
Click Latency
Expected Connection
3.5 ms
Wired
3.5 ms
Receiver
N/A
Bluetooth
N/A

This mouse has remarkably low and very consistent click latency. You won't experience any perceptible click latency delays while gaming in any genre.

9.2
Control
CPI
SRAV @ 1600 CPI
-0.06%
SRAV @ 800 CPI
0.16%
SRAV @ 400 CPI
0.42%
SRAV @ Fixed CPI
N/A
Precision Error Between Speeds
0.47%
Precision Error Between CPI
0.45%
Worst Tracking Error
-8.75%
Minimum CPI
100 CPI
Maximum CPI
25,600 CPI
CPI Adjustment Steps
50 CPI
9.0
Control
Sensor Latency
Delay To Start Of Movement
13.3 ms
Delay At Half Movement
3.6 ms
Delay To End Of Movement
4.2 ms
Control
Sensor Specifications
Sensor Technology
Optical (LED)
Sensor Model
HERO 25K
Works On Glass
No
Minimum Lift Off Distance
1.2 mm
Maximum Polling Rate
1000 Hz
Control
Mouse Wheel
Scroll Wheel
Notched Wheel
Scroll Wheel Steps
24 Steps
Scroll Wheel Tilt
No
Thumb Wheel
No
Thumb Wheel Steps
No Thumb Wheel

The scroll wheel is mediocre. It's incremented and can't be unlocked for infinite scrolling, making it harder to quickly scroll through long documents. It doesn't have L/R tilt inputs, either.

Control
Noise
Click Noise
Quiet
Operating System And Software
10
Operating System And Software
Compatible Software Option
Software Name Logitech G Hub
Software Windows Compatibility
Yes
Software macOS Compatibility
Yes
Account Needed
No
On-Board Memory
Yes
CPI (DPI) Adjustment
Yes
Polling Rate Adjustment
Yes
Profile Configuration
Yes
RGB On/Off
Yes

Logitech's G HUB is superb. It has a clean interface that's easy to navigate and offers a lot of customization options. You can adjust its performance settings, remap buttons, and customize the RGB lighting. Profiles are saved per application, and there's onboard memory to store one custom profile. There weren't any issues present during testing, but many users online have reported problems with Logitech's G HUB software, including but not limited to startup issues, freezing, and connection issues with certain devices. If you'd like to share your experience using Logitech G HUB with this mouse, feel free to leave a comment in the discussions.

10
Operating System And Software
Mouse Compatibility
Windows Compatibility Fully
macOS Compatibility Fully

The Logitech G403 HERO is fully compatible with Windows and macOS.