Sony WH-CH500 Wireless Headphones Review

These on-ears are pretty simple and feel a bit plasticky. Their build resembles the Sony MDR-ZX110NC. Everything is plastic, and the headphones come in an all-black, grey, or blue design.

The Sony WH-CH500 are lightweight headphones with decent padding on the ear cups but none on the headband. They don’t put too much pressure on the head, but they feel a bit stiff after long listening sessions. The smaller cups might not be as comfortable for everyone.

The control scheme is simple and relatively easy to use. You have common functionalities like a volume rocker, a play/pause button that also takes and ends calls, and a power button. However, the volume buttons are hard to differentiate without any distinction or separation between them, other than a small notch on the volume up. The feedback is good and clicky.

The Sony WH-CH500 are breathable on-ears since the ear cups don’t cover your ears entirely. They don't trap too much heat against your ears, and you shouldn't sweat more while wearing them.

These are fairly portable headphones. They're bulkier than in-ears, but they can still swivel into a more portable design that'll be easy to store in a bag. They can rest easily around your neck if you like to keep them on you.

They don't come with a case to protect them.

The Sony WH-CH500's build quality is mediocre. Everything in the build is made out of plastic and feels flimsy. The headband isn't flexible enough to be put under physical stress and feels like it would snap. The cups are dense, which is nice, but still made of cheap plastic. If you want a better built and more premium on-ear design, consider the Skullcandy Grind Wireless or the JBL Everest 310 Wireless.

These headphones are decently stable and shouldn't slip off your ears if you use them for more casual sports and running. They don’t apply much pressure on the head, and since they're wireless, you don’t have to worry about a wire getting caught on something and yanking the headphones off your head.

• Sony WH-CH500 headphones
• Charging cable
• Manuals

The Sony WH-CH500 have mediocre frequency response consistency. The maximum deviation in the bass range across our five human subjects is more than 9dB at 20Hz and about 6dB throughout the bass range. This means, depending on the shape and size of your head and whether or not you wear glasses, you may experience reduced bass. In the treble range, however, the delivery is consistent below 10KHz.

Their bass accuracy is okay. The LFE (low-frequency extension) is at 32Hz, which is decent, but low-bass is lacking by more than 3dB. This means that these headphones can't produce a lot of low rumbles and thumps, which is common to bass-heavy music and sound effects. However, mid-bass and high-bass are hyped by 5dB and 2dB, respectively. This does compensate for the lack of low-bass a little bit, but it will be at the expense of making the bass a bit boomy and muddy. Also, their bass delivery varies significantly across users and is sensitive to the quality of fit, seal, and whether you wear glasses. The response here represents the average bass response, and your experience may vary.

The Sony WH-CH500's mid accuracy is incredible. The overall response throughout the range is even and flat, which is important for the clear and well-balanced reproduction of vocals and lead instruments.

Their treble accuracy is adequate. The response throughout the range is relatively even, which is good but not quite balanced. The 10dB dip around 5kHz negatively affects the detail and brightness of sound, especially on vocals and lead instruments. Also, the peak around 10KHz could make these headphones a bit sibilant (sharp on S and Ts) which will be mostly noticeable on vocals and cymbals.

Their imaging is great. The weighted group delay is at 0.63, which is decent. The GD graph shows that the group delay response in the mid and treble range is below the audibility threshold, suggesting a transparent mid and treble range. The relatively high group delay around 60Hz won't be very noticeable to most people due to the headphones' inability to produce low-bass frequencies, which isn't good. Also, the L/R drivers of our test unit were well-matched in amplitude, frequency, and phase response, which is important for the accurate placement and localization of objects (voices, instruments, video game effects) in the stereo image. These results are only valid for our unit, though, so your experience may vary.

The soundstage is poor. Due to the on-ear design, they don't interact with the pinna much and don't activate its resonances in a way a loudspeaker would do. You can see this in the PRTF graph, where there's little pinna activation below 5KHz, and the interaction above that has little accuracy. There's not a notch present around the 10KHz area either. This suggests a soundstage that is perceived as small and located inside the listener's head.

The isolation performance of the Sony WH-CH500 is sub-par. These closed-back on-ear headphones don't have ANC (active noise cancelling) and therefore don't isolate in the bass range. This means they'll let in all the low rumbling noises of airplane and bus engines. In the mid-range, important for blocking out speech, they reduce outside noise by about 7dB, which is mediocre. In the treble range, occupied by sharp S and T sounds and computer fan noise, they isolate almost 30dB, which is good.

Their leakage performance is okay. A significant portion of the leakage is concentrated in the mid and treble ranges between 700hz and 7kHz, a relatively broad range. However, the overall level of the leakage is rather quiet. With the music at 100dB SPL, the leakage at 1 foot away averages at 41dB SPL and peaks at 54dB SPL, just above the noise floor of an average office.

The Sony WH-CH500's microphone has a mediocre recording quality, slightly better than the JBL T450BT Wireless. The bump around below 50Hz makes them prone to pops and rumbling noises. The 10dB dip around 130Hz means speech recorded/transmitted with this mic may sound a little bit thin. The HFE (high-frequency extension) of 2.5kHz results in speech that's muffled and lacks detail.

The microphone's noise handling is mediocre. In our SpNR test, it achieved a speech-to-noise ratio of 15dB, meaning it's best suited for quiet environments since it'll struggle to fully separate speech from ambient noise, even in moderately loud situations.

The Sony WH-CH500's continuous battery life is around 21 hours, so they should last you a couple of days before having to recharge them fully, which takes around 4 hours. Ηowever, battery life can vary with real-life usage, meaning you may have a different experience. They have a standby mode to save battery life for up to 200 hours, according to Sony's specs sheet.

They don't have a compatible app for customization options.

The Sony WH-CH500 have a Bluetooth connection and NFC support for quicker and easier pairing. Unfortunately, they don't connect to two devices simultaneously.

They also have too much latency with PCs to be used for watching video content or for gaming, and they don't support lower latency codecs. They do have lower latency with iOS and Android devices, however. Also, some apps seem to compensate for latency, so your experience may vary.

The Sony WH-CH500 don't have any wired connectivity. However, there's a similarly designed wired model, the Sony MDR-ZX110NC.

There's no charging dock or base. For good headphones with a dock, check out the SteelSeries Arctis 7 Wireless 2017, though they aren't as portable.