Plantronics BackBeat Go 810 Wireless HEADPHONES REVIEW

Usage Ratings - Version 1.3
7.1
Mixed Usage
7.5
Neutral Listening
7.2
Commute/Travel
7.2
Sports/Fitness
7.1
Office
5.9
Wireless Gaming
7.5
Wired Gaming
6.6
Phone Call
Type : Over-ear
Enclosure : Closed-Back
Wireless : Yes
Noise-Cancelling : Yes
Mic : Yes
Transducer : Dynamic

The Plantronics BackBeat Go 810 are decent wireless over-ears for most use cases. They have great audio reproduction and are suitable for a wide variety of music genres. They offer over 20 hours of continuous playback, which is great, and their control scheme is very responsive and easy to use. Unfortunately, their noise cancelling feature is disappointing and won’t perform as well as other ANC headphones in this price range. On the upside, they have an amazing wireless range and also provide 3 hours of playback for only 10 minutes of charging, which is very useful.

Test Results
Design 6.8
Isolation 6.9
Microphone 6.3
Active Features 8.1
Connectivity 7.2
Pros
  • Good control scheme.
  • Great audio reproduction.
  • Great battery life.
Cons
  • Disappointing ANC performance.
  • Lackluster customization and companion app.
  • Very high latency.
  1. Update 11/6/2019: Converted to Test Bench 1.3.

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6.8

Design

The Plantronics BackBeat Go 810 are decently designed over-ears. These headphones are fairly comfortable, thanks to their good padding, but they might feel tight on larger heads. They're also decently well-built, but creaky and feel a bit cheap when they're in your hands. On the other hand, their control scheme is easy to use with buttons that are easy to distinguish. They're also very lightweight for over-ears, but their bulky design won’t be the most portable, especially since they don’t have a hard case.

Style

The Plantronics BackBeat Go 810 are good looking headphones. They have a nice matte finish which has a high-end feel, and their copper headband gives them a premium look. They have decently thick ear cup padding and have a fairly similar design to that of the BackBeat Pro 2. They come in three different colors: Graphite Black, Navy Blue, and Bone White.

7.0 Comfort
Weight : 0.5 lbs
Clamping Force
:
0.8 lbs

The BackBeat Go 810 are fairly comfortable, but the cups are a bit small and shallow, which won’t be ideal for everyone. Also, they might be tight and have an unnatural fit on larger heads. The padding is decently thick and soft, and the headphones are lightweight, which is good. The headband is also decently padded, so you shouldn’t feel too much pressure on the top of your head. You can wear these for a while, but some may feel fatigue rather quickly.

7.6 Controls
OS Compatibility
:
Not OS specific
Ease of use : Great
Feedback : Good
Call/Music Control : Yes
Volume Control : Yes
Microphone Control : Yes
Channel Mixing
:
N/A
Noise Canceling Control : No
Talk-Through
:
N/A
Additional Buttons : Bluetooth Sync + Presets

The control scheme of the BackBeat Go 810 is pretty good. The cups look like they have touch-sensitive surfaces, but the left ear cup actually has physical buttons for music management. You also get separate volume controls and have additional Bluetooth and presets buttons. The preset button lets you switch between the default/balanced and bright presets and acts as a mic-mute button when on calls. All buttons offer great tactile feedback and are easy to use.

Unfortunately, there are no noise-canceling controls directly on the headphones, but you can change this inside their companion app. Also, there’s no audio cue that lets you know which EQ preset you're on, so you also need to look at the app.

6.1 Breathability
Avg.Temp.Difference : 6.8 C

The BackBeat Go 810 broke our breathability testing. They wouldn’t sit appropriately on our testing rig, and a gap would be visible at the top of the ear cups, allowing more airflow. We got fairly low temperature differences for over-ears, so we measured only one ear at a time to get results that would better reflect the user's experience. Overall, like most closed over-ears they trap a fair amount of heat under the ear cups and won’t be an ideal choice for sports as you would sweat more than usual.

6.1 Portability
L : 7.5 "
W : 6.8 "
H : 1.8 "
Volume : 92 Cu. Inches
Transmitter required : N/A

Like most over-ear headphones, the Plantronics BackBeat Go 810 aren’t very portable. They aren’t as bulky as some other headphones, but they don’t fold into a more compact format. Thankfully, the cups swivel to lay flat, so it's easier to slide them inside a bag or wear them comfortably around your neck. Unfortunately, they only come with a pouch that doesn’t really protect the headphones.

5.0 Case
Type : Pouch
L : N/A
W : N/A
H : N/A
Volume : N/A

The BackBeat Go 810 come with a disappointing mesh pouch. It may protect the headphones against scratches, but that’s about it. It won’t do anything against water exposure and impacts. On the upside, it doesn’t add too much bulk when you want to travel with them.

7.0 Build Quality

The BackBeat Go 810 are decently built headphones. They don’t feel as solid as the BackBeat Pro 2, but the materials used feel similarly sturdy. The metal headband is solid and flexible, but the overall build creaks a lot, especially when you’re pulling the cups apart to position the headphones on your head. On the upside, the cups feel dense and should survive a few accidental drops without suffering too much damage.

7.5 Stability

The BackBeat Go 810 are stable headphones, and you should be able to run with them without too many problems. They don’t move much from side to side and have a fairly secure fit. Some larger heads may feel like they are even more tight, which can be good for sports. However, their bulky design might not be ideal for sports activities. Their wireless design also gets rid of the risk of having a cable getting hooked on something and yanking the headphones off your head.

Headshots 1
Headshots 2
Top

Sound

They have an excellent, extended and consistent bass performance, a flat and virtually flawless mid-range, and a great treble as well. However, some may feel like they are a bit light on bass, and their treble is slightly uneven as some S and T sounds may feel lacking in detail while some feel a bit sharp and piercing, but this shouldn’t be too audible. Overall, they have excellent audio reproduction and will be suited for a wide variety of music, from bass-heavy to vocal-centric genres. Also, these headphones have a button for you to switch between bright and default/balanced EQ presets.

Sound Profile
Neutral
:
8.6
Bass-Heavy
:
5.5
Warm
:
6.7
Bright
:
6.3
8.0 Peaks/Dips
Peaks
:
1.33 db
Dips
:
0.85 db
8.3 Frequency Response Consistency
Avg. Std. Deviation
:
0.33 dB

The frequency response consistency is great. Similar to the Anker SoundCore Space NC, the BackBeat Go 810 seem to be using its noise canceling system to check for bass consistency. Therefore, in the bass range, they perform extremely consistently across our five human subjects. In the treble range, they are also quite consistent, but not as much as the bass range, showing under 3dB of deviation below 10KHz. This results in a consistent delivery of bass and treble across multiple users and re-seats.

8.0 Imaging
Weighted Group Delay
:
1.16
Weighted Amplitude Mismatch
:
0.21
Weighted Frequency Mismatch
:
1.25
Weighted Phase Mismatch
:
5.83

The imaging performance is good. Unfortunately, the Plantronics BackBeat Go 810 show audible amounts of group delay in the bass range which results in slightly soft and loose basses and kicks. On the upside, the L/R drivers of our test unit were well-matched in amplitude, frequency, and phase response, which is important for the accurate placement and localization of objects (voices, instruments, video game effects) in the stereo image. However, these results are only valid for our unit, and yours may perform differently.

5.0 Soundstage
PRTF Accuracy (Std. Dev.)
:
2.31 dB
PRTF Size (Avg.)
:
4.57 dB
PRTF Distance
:
6.37 dB
Openness
:
3.5
Acoustic Space Excitation
:
2.7

The soundstage performance of the BackBeat Go 810 is sub-par. While the PRTF graph shows a decent amount of pinna interaction and good accuracy, there is no 10KHz present. This results in a relatively large soundstage but may feel unnatural and perceived to be inside the listener’s head rather than in front. Also, because of the closed-back design, the soundstage of the headphones may be perceived to be less open-sounding than that of open-back headphones.

7.4 Weighted Harmonic Distortion
WHD @ 90
:
0.321
WHD @ 100
:
0.179
6.9

Isolation

The isolation performance of the BackBeat Go 810 is mediocre, especially considering they are noise-canceling headphones. Their ANC feature doesn’t block too much noise and is only decent for commuting, as the headphones don’t block out engine rumble well. On the upside, they don’t leak too much, so you’ll be able to block more background noise by listening to audio content at higher volumes without bothering people surrounding you.

6.5 Noise Isolation
Isolation Audio
:
Overall Attenuation
:
-17.45 dB
Bass
:
-7.46 dB
Mid
:
-11.43 dB
Treble
:
-33.56 dB

The active noise cancellation performance is disappointing. With their ANC enabled, the Plantronics BackBeat Go 810 achieved about 7dB of isolation in the bass range. This means they will do a poor job in reducing the rumble of airplane and bus engines. In the mid-range, important for blocking out speech, they provide 11dB of isolation, which is passable. In the treble range, occupied by sharp sounds like S and Ts and fan noises, they reduce outside noise by more than 33dB, which is good.

7.7 Leakage
Leakage Audio
:
Overall Leakage @ 1ft
:
35.43 dB

The leakage performance is good. The significant portion of the leakage is between 500Hz and 7KHz, so the leakage will sound quite thin. The overall level of the leakage is not loud either. With the music at 100dB SPL, the leakage at 1 foot away, averages at about 35dB SPL and peaks at 45dB SPL, which is below the noise floor of most offices.

6.3

Microphone

Integrated
:
Yes
In-line
:
No
Boom
:
No
Detachable Boom
:
N/A

The integrated microphone on the BackBeat Go 810 has a mediocre performance. In quiet environments, speech recorded or transmitted with this mic will sound a bit thin, and quite muffled and lacking detail. However, it would still be decently understandable. In noisy situations, it will struggle to separate speech from ambient noise, even in moderately loud environments like a busy street.

6.5 Recording Quality
Recorded Speech
:
LFE
:
261.43 Hz
FR Std. Dev.
:
3.08 dB
HFE
:
3517.32 Hz
Weighted THD
:
4.281
Gain
:
7.97 dB

The microphone's recording quality is okay. The LFE (low-frequency extension) is at 261Hz, suggesting speech transmitted/recorded to be noticeably thin. The HFE (high-frequency extension) of 3.5KHz results in speech that is muffled and lacks detail. However, most Bluetooth headphones perform like this, and these results are limited by the Bluetooth protocol.

6.0 Noise Handling
Speech + Pink Noise :
Speech + Subway Noise :
SpNR
:
11.57 dB

The integrated microphone is mediocre at noise handling. In our SpNR test, they achieved a speech-to-noise ratio of about 12dB, indicating that the microphone performs best in quiet environments and may struggle in moderate and loud environments.

8.1

Active Features

The Plantronics BackBeat Go 810 have a great battery life that will be more than enough for most users. You won’t need to charge them daily, and they have an amazing quick charge feature that gives you 3 hours of playback for only 10 minutes of charging. They also have a companion app that offers limited controls and customization options.

8.3 Battery
Battery Type
:
Rechargable
Continuous Battery Life
:
24.5 hrs
Additional Charges
:
0
Total Battery Life
:
24.5 hrs
Charge Time
:
2.0 hrs
Power Saving Feature
:
Standby mode
Audio while charging
:
No
Passive Playback
:
Yes
Charging Port : micro-USB

The Plantronics BackBeat Go 810 have a great 24-hour battery life that will last you more than a workday, and it won’t need daily charging, which is nice. According to Plantronics’ spec sheet, you can also get 3 hours of continuous playback thanks to a very short 10-minute charge, which is great. They enter a standby mode when being idle for a few minutes and can last for up to 10 days, but we obviously couldn’t test this. You can also use the headphones passively with the included audio cable, even if the battery is dead. We couldn't accurately measure their charging time since the LED wouldn't turn off or change color when fully charged. The specs sheet advertises a 2-hour charging time.

6.5 App Support
App Name : Backbeat App
iOS : Yes
Android : Yes
Mac OS : N/A
Windows : N/A
Equalizer
:
Presets
ANC control
:
Adjustable
Mic Control : No
Room effects
:
No
Playback control
:
No
Button Mapping : No
Surround Sound : N/A

The Plantronics BackBeat App is pretty lackluster. You can only switch between the balanced and bright EQ presets and it doesn’t offer a real equalizer. On the upside, you can control the amount of ANC you want and switch between High, Low, and Off. Unfortunately, you must use the app to change this setting since there's no physical ANC button on the headphones. The app also gives you access to other features like Find My Headset, battery life status, and a Dark Theme.

7.2

Connectivity

The Plantronics BackBeat 810 Go are Bluetooth headphones that can also be used wired, even if the battery is dead. They have an amazing wireless range, and you might get an even better connection if your source supports Bluetooth version 5.0. Unfortunately, they have very high latency, which won’t be suitable for watching video content and gaming. On the upside, you can use them wired to get rid of latency, and they can also be connected via Bluetooth to two devices at the same time.

8.5 Bluetooth
Bluetooth Version
:
5.0
Multi-Device Pairing
:
2 Devices
NFC Pairing
:
No
Line of Sight Range
:
299 ft
Default Latency
:
371 ms
aptX Latency
:
N/A
aptX(LL) Latency
:
N/A

The BackBeat Go 810 are Bluetooth compatible and can connect to two devices, which is useful if you want to often switch between your cellphone and work computer. Also, you might even get better overall performance if your source supports Bluetooth 5.0. Our current test bench only supports Bluetooth 4.2, but we do plan on upgrading this in a future test bench update.

Their latency is too high for watching video content and gaming. The Plantronics BackBeat Go 810 have more latency issues than the average Bluetooth headphones. You’ll notice a delay between the video content and audio and this will get frustrating. However, some devices and apps seem to offer some sort of compensation, so you might not notice the delay as much, but it will still be there. You can use them wired to get rid of this delay.

0 Non-Bluetooth Wireless
Non-BT Line of Sight Range
:
N/A
Non-BT Latency
:
N/A
9.5 Wired
Analog Audio
:
Yes
USB Audio
:
No
Detachable : Yes
Length : 4.9 ft
Connection : 1/8" TRS
Wired Latency
:
0 ms

You can use the Plantronics BackBeat Go 810 passively with the included 1/8” TRS cable. Unfortunately, it doesn’t have an in-line microphone, so you won’t be able to take calls or communicate in online games. However, we were able to use a third-party cable that has an in-line microphone. The headphones support it, but simply don't come with one.

PC / PS4 Compatibility
PC / PS4 Analog
:
Audio Only
PC / PS4 Wired USB
:
No
PC / PS4 Non-BT Wireless
:
No
Xbox One Compatibility
Xbox Analog
:
Audio Only
Xbox Wired USB
:
No
Xbox Wireless
:
No
0 Base/Dock
Type
:
N/A
USB Input
:
N/A
Line In
:
N/A
Line Out
:
N/A
Optical Input
:
N/A
RCA Input
:
N/A
Dock Charging
:
N/A
Power Supply
:
N/A

The BackBeat Go 810 don’t have a base or dock. If you're looking for headphones with a dock for customization options, look at the Arctis Pro Wireless. If you want a charging dock, look at the Astro A50, and if you're looking for wireless headphones for watching TV, look at the Sennheiser RS 185.

In the box

  • Plantronics BackBeat Go 810
  • 1/8" TRS audio cable
  • Micro-USB charging cable
  • Carrying pouch
  • Manuals

Compared to other Headphones

The Plantronics BackBeat Go 810 are decent, mixed usage over-ear headphones that set themselves apart by their great neutral audio reproduction. However, their ANC feature is lackluster, especially when compared to other models in their price range. If you want more options for your daily commute, look at our recommendations for the best noise cancelling headphones. See also our recommendations for the best wireless headphones and the best over-ear headphones.

Plantronics BackBeat Pro 2 Wireless 2016
SEE PRICE
Amazon.com

The Plantronics BackBeat Pro 2 and Plantronics BackBeat Go 810 are very similarly-designed headphones, but each performs better in different categories. The Pro 2 are more versatile since they have a better noise cancelling feature. They are also slightly more comfortable and feel like more high-end headphones due to their build quality. On the other hand, the Go 810 have great audio reproduction, without the overemphasized bass that the Pro 2 has. However, the Pro 2 can be used when charging and supports aptX-LL for minimal latency if you have the appropriate dongle.

Sony WH-CH700N Wireless
SEE PRICE
B&H

The Plantronics BackBeat Go 810 are better mixed-usage headphones than the Sony WH-CH700N. Both headphones sound great, but the Go 810 are a bit more neutral and sound less sibilant. They also perform more consistently between different humans and reseats. While their ANC feature isn’t the best, it still outperforms the near-useless one of the CH700N. On the other, the Sony app is more customizable than the Plantronics app, and their battery life is better but takes longer to charge. The Go 810 also have a nice quick charge feature that gives you 3 hours of playback in 10 minutes, and they can connect to two devices simultaneously, which the Sonys can’t do.

JBL E65BTNC Wireless
SEE PRICE
Amazon.com

The Plantronics BackBeat Go 810 are better sounding headphones than the JBL E65BTNC. They also have better battery life and have a few customization options inside their companion app. However, they might feel a bit light on bass, which the JBLs aren’t. Also, the E65BTNC have a better noise cancelling feature which makes them more versatile for commuting and at the office. They also feel slightly more comfortable and better-built, and they also have an in-line microphone that should perform better for calls.

JBL Everest 710 Wireless
SEE PRICE
Amazon.com

If the thing you care about the most is sound, then the Plantronics Backbeat Go 810 are a better option than the JBL Everest 710. On top of having a neutral out-of-the-box sound profile, you also have access to EQ presets. However, the JBLs are better-built and are noticeably more comfortable. They also have an amazing battery life and have a unique music sharing feature. The Plantronics also have a noise cancelling feature. Although it doesn’t do a great job, it will still be better than the JBLs.

Anker SoundCore Space NC Wireless
SEE PRICE
Amazon.com

The Plantronics BackBeat Go 810 are better headphones than the Anker SoundCore Space NC. While the Space NC feels better-built and slightly more comfortable, the Go 810 have a great neutral audio reproduction that is versatile for a wide variety of music genres. The Space NC’s bass is overdone and will be better suited for bass-heavy genres. On the other hand, the Ankers have about more than half the latency of the Plantronics, and their ANC feature blocks out a great amount of ambient noise. They also come with a nice hard case and an in-line microphone. Critical listeners should go towards the BackBeat Go 810 while fans of EDM, hip-hop, and rap who like to listen to music while commuting might feel like the Space NC is a better choice.

+ Show more
7.1 Mixed Usage

Decent for mixed usage. The Plantronics BackBeat Go 810 have great audio reproduction that is versatile for all types of music. Unfortunately, their ANC feature isn’t impressive and won’t be great for commuting, but can be passable if you play your music at higher volumes due to their low leakage. Also, they have a comfortable and stable build for sports, but you might sweat a bit more than usual. They are a decent option for the office, as they do okay at isolating ambient chatter and their battery will last you long enough for a workday. However, like most Bluetooth headphones, they won’t be great for watching TV and gaming because of their high latency.

7.5 Neutral Listening

Great for neutral listening. Their audio reproduction is great. They have an excellent, extended, and consistent bass performance, a flat and virtually flawless mid-range, and a great treble. However, some may feel like they are a bit light on bass, and their treble is slightly uneven. Some S and T sounds may feel lacking in detail while some feel a bit sharp and piercing, but this shouldn’t be too audible. You also have a bright EQ setting if you want to boost higher frequencies.

7.2 Commute/Travel

Decent for commuting. Their noise isolation is quite poor for ANC headphones, especially in the bass range. They don’t block low-frequency noises like engine rumbles well. However, you should be able to block more noise by playing audio. Also, since they don’t leak too much, you’ll be able to raise your volume without disturbing people surrounding you. They are easy to use but might be uncomfortable for people with wider heads, since you might feel too much pressure during long bus rides or flights.

7.2 Sports/Fitness

Decent for sports. The Plantronics BackBeat Go 810 are fairly tight and have a secure fit on the head, which is great for jogging. However, they are still a bit on the bulkier side so that they might not be ideal for most physical activities. You can also expect to sweat more than usual if you wear these headphones during a workout.

7.1 Office

Decent for the office. The Plantronics BackBeat Go 810 isolate against a decent amount of ambient chatter and block out A/C system noise well, which is good for the office. Also, their battery life is long enough for you to listen all day long. They can also be connected to 2 devices simultaneously, which is convenient if you want to switch from your work computer to your phone, and you can also walk around quite easily without your source thanks to their great wireless range.

5.9 Wireless Gaming

Poor for gaming. These headphones have too much latency to be used wirelessly for gaming. However, if you connect them via the audio cable, you won’t have a microphone for online games. They have great audio reproduction, so if you don’t need a microphone, these could be a decent option for gaming. However, they aren’t as customizable as most gaming headsets.

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