Reviewed on Aug 24, 2018

Hisense H9E Plus TV REVIEW

Usage Ratings - Version 1.3
7.6
Mixed Usage
Value for price beaten by
: Hisense H8F
7.5
Movies
7.7
TV Shows
7.5
Sports
8.0
Video Games
7.4
HDR Movies
7.7
HDR Gaming
7.1
PC Monitor
Type : LED
Sub-Type
:
VA
Resolution : 4k

The Hisense H9E Plus is one of Hisense's top TVs for 2018, and it offers good mixed-usage performance. It has an excellent native contrast ratio and produces very deep blacks, but has a bad local dimming feature that doesn't improve dark room performance much. It has a good wide color gamut and very good motion handling. It supports HDR, but unfortunately it isn't bright enough to produce bright highlights, so the effect is lost a bit.

Note that this is a different TV from the Hisense H9E.

Test Results
Design 7.0
Picture Quality 7.5
Motion 8.3
Inputs 7.6
Sound Quality 6.5
Smart Features 8.1
Pros
  • High native contrast ratio
  • Very good motion handling
Cons
  • Image degrades rapidly at an angle
  • HDR doesn't add much
  1. Update 2/28/2019: Converted to Test Bench 1.3. Learn more about our versioned test bench system here.

Check Price

7.0

Design

Curved : No

The Hisense H9E Plus has a decent design. The borders are thin and it has a modern look that should fit well in most rooms. The stand is sleek and metallic, but it is nearly the full width of the TV, which could cause issues depending on the width of your table. There is no dedicated cable management, but there are two plugs that come pre-installed in the top VESA mount holes that can be used to guide cables around the back.

Stand

The stand supports the Hisense 55H9E Plus well, but is nearly the full width of the TV. The legs cannot be reversed.

Footprint of the 55" TV stand: 45.3" x 8.9"

Back
Wall Mount : VESA 400x200

The rear of the TV is made of plastic and has a textured finish. There are two plugs that come pre-installed in the top VESA ports; we're not quite sure what these are for but they could be used to route cables around the back, as there is no other cable management. These plugs must be removed in order to VESA mount the TV.

Borders
Borders : 0.44" (1.1 cm)

Very thin borders. There is no gap between the edge of the border and the start of the screen.

Thickness
Max Thickness : 2.09" (5.3 cm)

The main screen is very thin. The design is similar to the LG OLED TVs like the C8 and B8, with a thin top screen portion, and all the electronics housed in a thicker bottom portion. At the transition between the thicker bottom portion and the thin top part, our unit is bent backward. We don't know if this is intentional, a defect, or if the TV was damaged when we installed the legs. It isn't noticeable when watching TV, but care should be taken when attaching the legs.

Temperature
Maximum Temperature
:
115 °F (46 °C)
Average Temperature
:
92 °F (34 °C)

All of the electronics for this TV are clustered together in the bottom portion of the screen which causes it to get very warm, but this shouldn't cause any issues.

6.5 Build Quality

Decent build quality. Except for the obvious bend in the screen, there are no serious defects in the TV or problem areas. The large rings in this photo are speakers, but the smaller ones are covers over the VESA mounting points.

7.5

Picture Quality

The Hisense H9E Plus has good picture quality. It has a great contrast ratio, so blacks look black in a dark room, but unfortunately, dark room performance is hindered by the bad local dimming feature. It hits good brightness levels with SDR content, but it can't overcome glare in a bright room and HDR is too dim to be fully enjoyed. Like most VA TVs, the viewing angles are poor. It produces a wide color gamut and decent color volume, similar to the TCL S517, but can't produce deep colors or bright blues. Large areas of uniform color show banding, especially in darker shades.

9.0 Contrast
Native Contrast
:
5363 : 1
Contrast with local dimming
:
6363 : 1

The H9E Plus has an excellent native contrast ratio. The local dimming feature is effective in boosting the contrast even further, great for dark room viewing.

1.8 Local Dimming
Local Dimming
:
Yes
Backlight
:
Edge

The Hisense H9E Plus is edge lit and has a bad local dimming feature. It is able to turn off dark zones to improve the contrast, but only in large vertical bands which can be distracting. Overall, it is more aggressive than the Samsung NU8000; producing deeper blacks but more blooming, and zone transitions are more evident.

7.4 SDR Peak Brightness
SDR Real Scene Peak Brightness
:
302 cd/m²
SDR Peak 2% Window
:
247 cd/m²
SDR Peak 10% Window
:
397 cd/m²
SDR Peak 25% Window
:
274 cd/m²
SDR Peak 50% Window
:
277 cd/m²
SDR Peak 100% Window
:
279 cd/m²
SDR Sustained 2% Window
:
247 cd/m²
SDR Sustained 10% Window
:
249 cd/m²
SDR Sustained 25% Window
:
269 cd/m²
SDR Sustained 50% Window
:
277 cd/m²
SDR Sustained 100% Window
:
279 cd/m²
SDR ABL
:
0.008

Decent SDR peak brightness. The H9E Plus isn't bright enough to overcome glare in a bright room but is bright enough for a dimly lit or dark room. There is very little variation in screen brightness based on content, which is good.

5.9 HDR Peak Brightness
HDR Real Scene Peak Brightness
:
282 cd/m²
HDR Peak 2% Window
:
255 cd/m²
HDR Peak 10% Window
:
403 cd/m²
HDR Peak 25% Window
:
275 cd/m²
HDR Peak 50% Window
:
284 cd/m²
HDR Peak 100% Window
:
281 cd/m²
HDR Sustained 2% Window
:
243 cd/m²
HDR Sustained 10% Window
:
244 cd/m²
HDR Sustained 25% Window
:
263 cd/m²
HDR Sustained 50% Window
:
272 cd/m²
HDR Sustained 100% Window
:
268 cd/m²
HDR ABL
:
0.008

Sub-par brightness in HDR. HDR content is noticeably dimmer than SDR. There is very little benefit to watching content in HDR on the H9E Plus. Overall brightness is fairly consistent with varied content, and some small highlights are boosted in some scenes.

If you find HDR content too dim, see our recommended settings for HDR here.

7.5 Gray Uniformity
50% Std. Dev.
:
3.169 %
50% DSE
:
0.176 %
5% Std. Dev.
:
1.794 %
5% DSE
:
0.087 %

The Hisense H9E Plus has good gray uniformity. Some small bands are visible throughout, but these shouldn't be distracting when watching sports. The sides of the screen are noticeably darker than the rest, but this shouldn't bother most people.

4.9 Viewing Angle
Color Washout
:
24 °
Color Shift
:
20 °
Brightness Loss
:
32 °
Black Level Raise
:
12 °
Gamma Shift
:
13 °

The Hisense H9E Plus has bad viewing angles. Even slightly off center, the black levels increase significantly and the image appears darker. This is a problem if you have a wide seating area, or even if you are sitting too close to the TV, as the edges of the screen will be much darker than the rest of the screen.

6.9 Black Uniformity
Native Std. Dev.
:
1.434 %
Std. Dev. w/ L.D.
:
1.265 %

Decent black uniformity. There is some backlight bleed visible across the screen. Enabling Local Dimming reduces the backlight bleed, but there is still some clouding visible.

7.6 Reflections
Screen Finish
:
Semi-gloss
Total Reflections
:
5.5 %
Indirect Reflections
:
0.7 %

Good reflection handling. Most light sources are reflected clear, but significantly dimmer. Reflections are not diffused across the screen.

8.0 Pre Calibration
White Balance dE
:
2.32
Color dE
:
2.27
Gamma
:
2.24
Color Temperature
:
7175 K
Picture Mode
:
Calibrated
Color Temp Setting
:
Low
Gamma Setting
:
2

Excellent calibration out of the box. The most accurate results are with the 'Calibrated' Picture Mode. The white balance is very good, and while the color error is a bit higher, most people won't notice the errors enough to benefit from a professional calibration. Gamma is a bit darker than the target of 2.2.

9.5 Post Calibration
White Balance dE
:
0.25
Color dE
:
1.21
Gamma
:
2.19
Color Temperature
:
6488 K
White Balance Calibration
:
20 point
Color Calibration
:
Yes
Auto-Calibration Function
:
No

After calibration the accuracy is nearly perfect. White balance is nearly perfect, but color inaccuracy is still a bit high, although most people won't be able to notice it. The calibration system is very sensitive; small changes result in a significant shift in color accuracy. The gamma curve is nearly perfect.

You can see our recommended settings here.

8.0 480p Input

Low resolution 480p content looks good, with no obvious over-sharpening or artifacts.

8.0 720p Input

720p content is played back smoothly with no obvious issues.

9.0 1080p Input

1080p content, like from a Blu-ray or non-4k game console, looks almost as good as native 4k content.

10 4k Input

4k content looks good with no observable issues.

7.8 Color Gamut
Wide Color Gamut
:
Yes
DCI P3 xy
:
85.91 %
DCI P3 uv
:
91.89 %
Rec 2020 xy
:
63.40 %
Rec 2020 uv
:
72.00 %

The H9E Plus has a good, wide color gamut. We test with 75% stimulus colors which are very bright, and at this brightness the TV's color accuracy isn't great; however when we send 50% stimulus colors which are less bright the color accuracy is better, with both P3 and Rec 2020 colors.

The HDR EOTF curve in the HDR Standard picture mode is brighter than the target PQ curve, so HDR content will look brighter than intended. If you want to make HDR content even brighter you can raise the Contrast to '100', which brightens the EOTF, and if that's still not bright enough you can also set Active Contrast to 'Medium'. The EOTF in the HDR Game picture mode is nearly identical to that of HDR Standard.

You can see our recommended settings for HDR here.

6.8 Color Volume
Normalized DCI P3 Coverage ITP
:
76.7 %
10,000 cd/m² DCI P3 Coverage ITP
:
28.4 %
Normalized Rec 2020 Coverage ITP
:
59.9 %
10,000 cd/m² Rec 2020 Coverage ITP
:
22.1 %

The Hisense H9E Plus produces decent color volume, similar to the TCL S517. It can't produce deep colors or bright blues very well, but produces red and greens almost as bright as pure white.

7.6 Gradient
Color Depth
:
10 Bit
Red (Std. Dev.)
:
0.133 dE
Green (Std. Dev.)
:
0.119 dE
Blue (Std. Dev.)
:
0.110 dE
Gray (Std. Dev.)
:
0.117 dE

There is significant banding in darker shades. This is noticeable in large areas of similar color, especially in darker shades.

10 Temporary Image Retention
IR after 0 min recovery
:
0.00 %
IR after 2 min recovery
:
0.00 %
IR after 4 min recovery
:
0.00 %
IR after 6 min recovery
:
0.00 %
IR after 8 min recovery
:
0.00 %
IR after 10 min recovery
:
0.00 %

Even immediately after our 10 minute test, there was no temporary image retention.

10 Permanent Burn-In Risk
Permanent Burn-In Risk
:
No

We don't expect VA panels to experience permanent image retention, as the VA panel in our long-term test appears immune.

Pixels
8.3

Motion

The Hisense H9E Plus has very good motion handling. The pixel response time is very fast. It can interpolate lower framerate content up to 120 Hz, although some people might not like the Soap Opera Effect that this introduces. The motion interpolation feature can also be used to remove judder from 24p sources, without adding any soap opera effect. The backlight uses PWM dimming at all brightness levels, which might bother some people, but the TV cannot reduce the flicker frequency to improve motion clarity.

9.2 Response Time
80% Response Time
:
3.2 ms
100% Response Time
:
13.5 ms

The Hisense H9E Plus has an excellent fast response time. There is significant overshoot in some transitions, this can cause some artifacts in some scenes and can be seen in the motion blur photo. Most down transitions undershoot their targets before leveling out but this is fairly minor and most people won't notice it.

7.9 Flicker-Free
Flicker-Free
:
No
PWM Dimming Frequency
:
480 Hz

The Hisense H9E Plus uses PWM for the backlight at all levels. The frequency is quite high, and most people shouldn't notice it.

2.5 Black Frame Insertion (BFI)
Optional BFI
:
No
Min Flicker for 60 fps
:
480 Hz
60 Hz for 60 fps
:
No
120 Hz for 120 fps
:
No
Min Flicker for 60 fps in Game Mode
:
480 Hz

The H9E Plus does not have an optional Black Frame Insertion feature.

10 Motion Interpolation
Motion Interpolation (30 fps)
:
Yes
Motion Interpolation (60 fps)
:
Yes

The Hisense H9E Plus can interpolate lower frame rate content up to 120 fps. The option for this is called Motion enhancement. The 'Film' setting can be used to remove judder without adding any extra interpolation or Soap Opera Effect. The 'Smooth' setting provides the maximum amount of interpolation. With higher levels of interpolation, there are more artifacts during fast motion.

7.4 Stutter
Frame Hold Time @ 24 fps
:
28.2 ms
Frame Hold Time @ 60 fps
:
3.2 ms

When watching 24p movies, from a Blu-ray for example, there is some stutter, since each frame is held static on the screen. The overall stutter of this TV is decent, but it can be noticeable to some people, especially in wide panning shots.

10 24p Judder
Judder-Free 24p
:
Yes
Judder-Free 24p via 60p
:
Yes
Judder-Free 24p via 60i
:
Yes
Judder-Free 24p via Native Apps
:
Yes

The TV can remove Judder from all sources, but only when Motion enhancement is set to 'Film'. This mode of interpolation removes judder without adding any extra interpolation or soap opera effect.

0 Variable Refresh Rate
Native Refresh Rate
:
120 Hz
Variable Refresh Rate
:
No
4k VRR Maximum
:
N/A
4k VRR Minimum
:
N/A
1080p VRR Maximum
:
N/A
1080p VRR Minimum
:
N/A
1440p VRR Maximum
:
N/A
1440p VRR Minimum
:
N/A
VRR Supported Connectors
:
N/A

The Hisense H9E Plus does not support VRR. We tested this with a PC and with the Xbox One S.

7.6

Inputs

The Hisense H9E Plus has great low input lag, perfect for gaming, and accepts a variety of resolutions, including 4k and 1440p. Unfortunately, despite the 120 Hz panel, it cannot display a 120 Hz signal and instead drops every other frame. It also cannot properly display a 4:4:4 signal, which is disappointing for use as a PC monitor. 

8.2 Input Lag
1080p @ 60 Hz
:
33.4 ms
1080p @ 60 Hz Outside Game Mode
:
58.9 ms
1440p @ 60 Hz
:
32.7 ms
4k @ 60 Hz
:
33.4 ms
4k @ 60 Hz + 10 bit HDR
:
33.9 ms
4k @ 60 Hz @ 4:4:4
:
N/A
4k @ 60 Hz Outside Game Mode
:
58.9 ms
4k @ 60 Hz With Interpolation
:
53.4 ms
8k @ 60 Hz
:
N/A
1080p @ 120 Hz
:
N/A
1440p @ 120 Hz
:
N/A
4k @ 120 Hz
:
N/A
1080p with Variable Refresh Rate
:
N/A
1440p with VRR
:
N/A
4k with VRR
:
N/A
8k with VRR
:
N/A
Auto Low Latency Mode (ALLM)
:
No

Great low input lag. The 4k input lag is a bit higher than similar models from this year. 1080p input lag is very low, great for gaming with older consoles.

The H9E Plus cannot display 120 Hz content from any source.

4.2 Supported Resolutions
1080p @ 60 Hz @ 4:4:4
:
No
1080p @ 120 Hz
:
No
1440p @ 60 Hz
:
Yes (forced resolution required)
1440p @ 120 Hz
:
No
4k @ 60 Hz
:
Yes
4k @ 60 Hz @ 4:4:4
:
No
4k @ 120 Hz
:
No
8k @ 30 Hz or 24 Hz
:
No
8k @ 60 Hz
:
No

The Hisense H9E Plus can receive a Chroma 4:4:4 signal, but can't display it correctly. When we sent our test image in 4:4:4, every vertical line under the text should display as the same color, but they don't. This doesn't have a significant impact under normal usage, but when used as a PC monitor, text isn't clear.

The TV has a native 120 Hz panel, but when a 120 Hz signal is sent it drops every other frame. The only way to display at 120 Hz is to enable motion interpolation. This is similar to last year's Samsung Q7F or Q8C.

Input Photos

Most of the inputs are towards the side.

Total Inputs
HDMI : 4
USB : 2
Digital Optical Audio Out : 1
Analog Audio Out 3.5mm : 1
Analog Audio Out RCA : 1
Component In : 0
Composite In : 1
Tuner (Cable/Ant) : 1
Ethernet : 1
DisplayPort : 0
IR In : 0
SD/SDHC : 0

HDMI ports 3 & 4 are lower bandwidth ports that are limited to 4k @ 30 Hz, or 4K @ 60 Hz 4:2:0. There is no component input, but there is a dedicated composite input that does not require a breakout cable.

Inputs Specifications
HDR10
:
Yes
HDR10+
:
No
Dolby Vision
:
Yes
HLG
:
Yes
3D
:
No
HDMI 2.0 Full Bandwidth
:
Yes (HDMI 1,2)
HDMI 2.1
:
No
CEC : Yes
HDCP 2.2 : Yes (HDMI 1,2,3,4)
USB 3.0
:
Yes (1)
Variable Analog Audio Out : Yes
Wi-Fi Support : Yes (2.4 GHz, 5 GHz)

HDMI control must be enabled under the Consumer Electronic Control (CEC) section of the Inputs settings menu for the Audio Return Channel to work.

Audio Passthrough
ARC
:
Yes (HDMI 2)
eARC support
:
No
Dolby Atmos via TrueHD via eARC
:
No
DTS:X via DTS-HD MA via eARC
:
No
5.1 Dolby Digital via ARC
:
Yes
5.1 DTS via ARC
:
Yes
5.1 Dolby Digital via Optical
:
Yes
5.1 DTS via Optical
:
Yes
6.5

Sound Quality

The Hisense H9E Plus has an average sound quality. This TV doesn't produce a lot of bass, so it won't be ideal for content that requires a powerful and deep bass. However, dialog is decently clear and intelligible on them, and it gets loud enough for most usage scenarios. For a better sound, dedicated speakers or soundbars are recommended.

It should be noted that we tested the 55" model. The 65" model has different audio hardware and software (15W vs 10W and dbx-tv processing) which we did not test.

6.1 Frequency Response
Low-Frequency Extension
:
89.80 Hz
Std. Dev. @ 70
:
6.52 dB
Std. Dev. @ 80
:
6.14 dB
Std. Dev. @ Max
:
6.61 dB
Max
:
88.1 dB SPL
Dynamic Range Compression
:
2.35 dB

The frequency response is mediocre. The LFE (low-frequency extension) is at 90Hz, meaning this TV doesn't produce any sub-bass, so it lacks the thump and rumble common to bass-heavy film scores and video games. It also lacks quite a bit of mid-bass, so it won't have a lot of body or punch to its low-end. However, the frequency response above the LFE point is decent, so dialog will be decently clear and intelligible. Additionally, this TV gets loud-enough for most situations, without too much compression and pumping artifacts under heavier loads. Also, this TV doesn't have a digital room correction system. We tested the 55" model. The 65" model has different audio hardware and software (15W vs 10W and dbx-tv processing) which we did not test.

7.7 Distortion
Weighted THD @ 80
:
0.202
Weighted THD @ Max
:
0.668
IMD @ 80
:
0.59 %
IMD @ Max
:
1.05 %

The distortion performance is good. The overall amount of THD produced at 80dB SPL is with good limits. Also, there's not a big jump in THD at max SPL either, which is good.

8.1

Smart Features

Smart OS : Android TV
Version : 8.0

The Hisense H9E Plus has a very good smart interface. It runs the latest version of Google's Android TV. The main interface has a modern design and is very fast. The included Google Play Store provides one of the widest assortment of apps available on any Smart TV. The remote is very basic but provides quick access to most functions. Unfortunately, we weren't able to get the official companion app to work but there is a Google app that works, and it can interface with any Amazon Alexa device for voice control of almost all functions, including power.

7.5 Interface
Ease of Use
:
Average
Smoothness
:
Average
Time Taken to Select YouTube
:
2 s
Time Taken to Change Backlight
:
5 s
Advanced Options
:
Many

The interface is very fast and easy to use. The Hisense H9E Plus uses the latest version of Android OS for TVs, which uses a simpler interface than the older version found on some Sony TVs like the X900F. The interface is well laid-out and easy to navigate, and it is very fast to access basic settings or open apps.

We encountered a difficult bug during our testing, find out more here.

10 Ad-Free
Ads
:
No
Opt-out
:
N/A
Suggested Content in Home
:
Yes
Opt-out of Suggested Content
:
Yes

The Hisense H9E Plus does not have any ads, but there is suggested content on the home screen. This can be disabled in the settings menu.