Hisense H9E Plus
TV REVIEW

The stand supports the Hisense 55H9E Plus well, but is nearly the full width of the TV. The legs cannot be reversed.

Footprint of the 55" TV stand: 45.3" x 8.9"

The rear of the TV is made of plastic and has a textured finish. There are two plugs that come pre-installed in the top VESA ports; we're not quite sure what these are for but they could be used to route cables around the back, as there is no other cable management. These plugs must be removed in order to VESA mount the TV.

Very thin borders. There is no gap between the edge of the border and the start of the screen.

The main screen is very thin. The design is similar to the LG OLED TVs like the C8 and B8, with a thin top screen portion, and all the electronics housed in a thicker bottom portion. At the transition between the thicker bottom portion and the thin top part, our unit is bent backward. We don't know if this is intentional, a defect, or if the TV was damaged when we installed the legs. It isn't noticeable when watching TV, but care should be taken when attaching the legs.

All of the electronics for this TV are clustered together in the bottom portion of the screen which causes it to get very warm, but this shouldn't cause any issues.

Decent build quality. Except for the obvious bend in the screen, there are no serious defects in the TV or problem areas. The large rings in this photo are speakers, but the smaller ones are covers over the VESA mounting points.

The H9E Plus has an excellent native contrast ratio. The local dimming feature is effective in boosting the contrast even further, great for dark room viewing.

The Hisense H9E Plus is edge lit and has a bad local dimming feature. It is able to turn off dark zones to improve the contrast, but only in large vertical bands which can be distracting. Overall, it is more aggressive than the Samsung NU8000; producing deeper blacks but more blooming, and zone transitions are more evident.

Decent SDR peak brightness. The H9E Plus isn't bright enough to overcome glare in a bright room but is bright enough for a dimly lit or dark room. There is very little variation in screen brightness based on content, which is good.

Sub-par brightness in HDR. HDR content is noticeably dimmer than SDR. There is very little benefit to watching content in HDR on the H9E Plus. Overall brightness is fairly consistent with varied content, and some small highlights are boosted in some scenes.

If you find HDR content too dim, see our recommended settings for HDR here.

The Hisense H9E Plus has good gray uniformity. Some small bands are visible throughout, but these shouldn't be distracting when watching sports. The sides of the screen are noticeably darker than the rest, but this shouldn't bother most people.

The Hisense H9E Plus has bad viewing angles. Even slightly off center, the black levels increase significantly and the image appears darker. This is a problem if you have a wide seating area, or even if you are sitting too close to the TV, as the edges of the screen will be much darker than the rest of the screen.

Decent black uniformity. There is some backlight bleed visible across the screen. Enabling Local Dimming reduces the backlight bleed, but there is still some clouding visible.

Good reflection handling. Most light sources are reflected clear, but significantly dimmer. Reflections are not diffused across the screen.

Excellent calibration out of the box. The most accurate results are with the 'Calibrated' Picture Mode. The white balance is very good, and while the color error is a bit higher, most people won't notice the errors enough to benefit from a professional calibration. Gamma is a bit darker than the target of 2.2.

After calibration the accuracy is nearly perfect. White balance is nearly perfect, but color inaccuracy is still a bit high, although most people won't be able to notice it. The calibration system is very sensitive; small changes result in a significant shift in color accuracy. The gamma curve is nearly perfect.

You can see our recommended settings here.

Low resolution 480p content looks good, with no obvious over-sharpening or artifacts.

720p content is played back smoothly with no obvious issues.

1080p content, like from a Blu-ray or non-4k game console, looks almost as good as native 4k content.

4k content looks good with no observable issues.

The H9E Plus has a good, wide color gamut. We test with 75% stimulus colors which are very bright, and at this brightness the TV's color accuracy isn't great; however when we send 50% stimulus colors which are less bright the color accuracy is better, with both P3 and Rec 2020 colors.

The HDR EOTF curve in the HDR Standard picture mode is brighter than the target PQ curve, so HDR content will look brighter than intended. If you want to make HDR content even brighter you can raise the Contrast to '100', which brightens the EOTF, and if that's still not bright enough you can also set Active Contrast to 'Medium'. The EOTF in the HDR Game picture mode is nearly identical to that of HDR Standard.

You can see our recommended settings for HDR here.

The Hisense H9E Plus produces decent color volume, similar to the TCL S517. It can't produce deep colors or bright blues very well, but produces red and greens almost as bright as pure white.

There is significant banding in darker shades. This is noticeable in large areas of similar color, especially in darker shades.

Even immediately after our 10 minute test, there was no temporary image retention.

We don't expect VA panels to experience permanent image retention, as the VA panel in our long-term test appears immune.

The Hisense H9E Plus has an excellent fast response time. There is significant overshoot in some transitions, this can cause some artifacts in some scenes and can be seen in the motion blur photo. Most down transitions undershoot their targets before leveling out but this is fairly minor and most people won't notice it.

The Hisense H9E Plus uses PWM for the backlight at all levels. The frequency is quite high, and most people shouldn't notice it.

The H9E Plus does not have an optional Black Frame Insertion feature.

The Hisense H9E Plus can interpolate lower frame rate content up to 120 fps. The option for this is called Motion enhancement. The 'Film' setting can be used to remove judder without adding any extra interpolation or Soap Opera Effect. The 'Smooth' setting provides the maximum amount of interpolation. With higher levels of interpolation, there are more artifacts during fast motion.

When watching 24p movies, from a Blu-ray for example, there is some stutter, since each frame is held static on the screen. The overall stutter of this TV is decent, but it can be noticeable to some people, especially in wide panning shots.

The TV can remove Judder from all sources, but only when Motion enhancement is set to 'Film'. This mode of interpolation removes judder without adding any extra interpolation or soap opera effect.

The Hisense H9E Plus does not support VRR. We tested this with a PC and with the Xbox One S.

Great low input lag. The 4k input lag is a bit higher than similar models from this year. 1080p input lag is very low, great for gaming with older consoles.

The H9E Plus cannot display 120 Hz content from any source.

The Hisense H9E Plus can receive a Chroma 4:4:4 signal, but can't display it correctly. When we sent our test image in 4:4:4, every vertical line under the text should display as the same color, but they don't. This doesn't have a significant impact under normal usage, but when used as a PC monitor, text isn't clear.

The TV has a native 120 Hz panel, but when a 120 Hz signal is sent it drops every other frame. The only way to display at 120 Hz is to enable motion interpolation. This is similar to last year's Samsung Q7F or Q8C.

Most of the inputs are towards the side.

HDMI ports 3 & 4 are lower bandwidth ports that are limited to 4k @ 30 Hz, or 4K @ 60 Hz 4:2:0. There is no component input, but there is a dedicated composite input that does not require a breakout cable.

HDMI control must be enabled under the Consumer Electronic Control (CEC) section of the Inputs settings menu for the Audio Return Channel to work.

The frequency response is mediocre. The LFE (low-frequency extension) is at 90Hz, meaning this TV doesn't produce any sub-bass, so it lacks the thump and rumble common to bass-heavy film scores and video games. It also lacks quite a bit of mid-bass, so it won't have a lot of body or punch to its low-end. However, the frequency response above the LFE point is decent, so dialog will be decently clear and intelligible. Additionally, this TV gets loud-enough for most situations, without too much compression and pumping artifacts under heavier loads. Also, this TV doesn't have a digital room correction system. We tested the 55" model. The 65" model has different audio hardware and software (15W vs 10W and dbx-tv processing) which we did not test.

The distortion performance is good. The overall amount of THD produced at 80dB SPL is with good limits. Also, there's not a big jump in THD at max SPL either, which is good.

The interface is very fast and easy to use. The Hisense H9E Plus uses the latest version of Android OS for TVs, which uses a simpler interface than the older version found on some Sony TVs like the X900F. The interface is well laid-out and easy to navigate, and it is very fast to access basic settings or open apps.

We encountered a difficult bug during our testing, find out more here.

The Hisense H9E Plus does not have any ads, but there is suggested content on the home screen. This can be disabled in the settings menu.

The Hisense H9E Plus comes preloaded with access to the excellent Google Play Store, which has one of the widest app selections of any TV platform. The preinstalled apps cover most uses, and they are fast and easy to use. Unfortunately, like the Sony Android TVs, YouTube does not support HDR with the native app.

The included remote is good, but very basic. There are six dedicated buttons for apps that can't be reprogrammed. Google Assistant can be accessed via the remote and can search for almost anything. Volume and inputs can be changed by voice but the picture settings can't be. The H9E Plus can also interface with an Amazon Alexa device for voice control.

There is an official Hisense remote app, but we were unable to get it to work despite the H9E Plus being listed as 'supported'. There is a Google Android TV app that can be used instead.

The Google remote app provides only basic support, replacing some of the buttons on the remote allowing for basic navigation of on-screen menus. It can input text, but only in Android text boxes. There is an option for voice command, and the TV detects that a request has been made, but no voice commands are communicated to the TV. This could be an issue on our end, and it is possible that this will be fixed with firmware and/or software updates.

The TV can also be controlled via the physical joystick nub located under the screen. The joystick is easy to use and provides quick access to the inputs.

• Warranty Guide
• Remote
• Batteries
• Quick Start Guide

Not Shown:
• 59.5" Power Cable