LG SM9500 TV Review

Tested using Methodology v1.5
Updated Jun 05, 2019 at 10:17 am
LG SM9500 Picture
7.7
Mixed Usage
Value for price beaten by
: no price info
7.0
Movies
8.2
TV Shows
7.8
Sports
8.1
Video Games
7.1
HDR Movies
7.9
HDR Gaming
8.4
PC Monitor
Type LED
Sub-Type
IPS
Resolution 4k

The LG SM9500 is a great UHD IPS TV with good picture quality and impressive motion handling. It can get very bright in SDR and has excellent reflection handling, suitable for bright rooms with plenty of light. The contrast ratio is mediocre, as expected from an IPS TV, and the local dimming is bad at improving the dark scene performance in a dark room. It has a wide color gamut, can get very bright in HDR, and can display rich colors and bright highlights. The gray uniformity is mediocre and the noticeable dirty screen effect might bother demanding sports fans, but the viewing angles are good and the image remains accurate when viewed from the side. The SM9500 has a very low input lag, even for the most demanding gamers, and the response time is very fast so that fast motion has only a minimal blur trail.

Our Verdict

7.7 Mixed Usage

The LG 65SM9500 is a great TV for mixed usage. It has excellent reflection handling, can get very bright, and has wide viewing angles, so it's a great choice for large bright rooms where people might be watching from the side. It has a fast response time and motion is crisp to please sports fans. The SM9500 has a very low input lag, great for gaming, but can only deliver decent dark room performance, which will disappoint movie fans.

Pros
  • Can get very bright.
  • Image remains accurate at an angle.
  • Very low input lag.
Cons
  • Blacks look gray in a dark room.
7.0 Movies

The SM9500 is a decent TV for watching movies. Unfortunately, it does not have a high native contrast ratio and its poor black uniformity and the poor local dimming feature don't help much. Therefore, blacks tend to look gray in a dark room and this hurts the overall picture quality in a dark room. It can play movies judder-free from most sources and has a motion interpolation feature to please the soap opera effect fans.

8.2 TV Shows

The SM9500 is a great TV for watching TV shows. It has excellent reflection handling and a remarkable SDR brightness so you can easily place it in a very bright room. Also, you can move around when you casually watch your favorite TV show, and the image will remain accurate thanks to the wide viewing angles. Cable content is upscaled well and the TV has motion interpolation for those who enjoy the soap opera effect.

7.8 Sports

The LG 65SM9500PUA is a very good TV for watching sports. It has excellent reflection handling and a very fast response time that only leaves a small blur trail behind fast-moving content. Unfortunately, the gray uniformity is only mediocre and there is some dirty screen effect that might bother demanding sports fans. On the upside, the image remains accurate when viewed from the side so you can invite a group of friends to watch the big game, without worrying who will sit on the side.

8.1 Video Games

This is an excellent TV for playing video games. It has a remarkably low input lag and feels very responsive. Gamers will also appreciate the fast response time that only leaves a small blur trail in fast-moving content. The SM9500 also supports HDMI Forum VRR for a nearly tear-free gaming experience, but currently, this is only supported on the Xbox One.

7.1 HDR Movies

This is a decent TV for watching HDR movies. The TV has a wide color gamut, can get very bright in HDR and can display a vivid image with bright highlights. HDR content on this TV looks best in a dim room where blacks don't matter as much. When viewed in a dark room, blacks tend to look like gray due to the TV's poor dark room performance.

7.9 HDR Gaming

This is a great TV for playing HDR games mainly due to its low input lag and fast response time. If you play HDR games in a dim room where deep blacks are not that important, then you will enjoy a great HDR gaming experience. Unfortunately, the low contrast ratio and poor local dimming don't allow for deep blacks in a dark room.

8.4 PC Monitor

This is an excellent TV for use as a PC monitor. It has a very low input lag and a very fast response time. When you move the mouse, the arrow on the screen responds instantaneously and you won't see much blur. The SM9500 can display proper chroma 4:4:4: so text looks crisp. As an IPS panel, the SM9500 doesn't have the risk of permanent burn-in but there is some temporary image retention.

  • 7.7 Mixed Usage
  • 7.0 Movies
  • 8.2 TV Shows
  • 7.8 Sports
  • 8.1 Video Games
  • 7.1 HDR Movies
  • 7.9 HDR Gaming
  • 8.4 PC Monitor
  1. Update 7/27/2020: Retested the VRR range.
  2. Update 5/21/2020: Converted to Test Bench 1.5.
  3. Update 2/21/2020: Converted to Test Bench 1.4.

Video

Test Results

perceptual testing image
Market Context
Market Context
Market Context

The LG SM9500 is a 2019 upper mid-range UHD LED TV in LG's NanoCell series. It's the replacement of the LG SK9500 in LG's lineup and its competitors are the Sony X950G, the Vizio P Series Quantum, or other LED IPS TVs like the Sony X850F. Some might also compare it to some higher-end VA panels with the new wide angle technology, like the Samsung Q80R or Sony Z9F.

Design
9.5
Design
Style
Curved No

The design of the LG SM9500 is excellent. The stand is plastic with a silver finish and supports the TV well. However, if you nudge the TV, it wobbles significantly. The back is very plain and made of good quality plastic. Cable management is serviced through the hollow neck of the stand. The entire construction feels solid and looks premium, and you shouldn't have any issues with the build quality of this TV. It's almost identical to LG's flagship Nanocell TV, the 75SM9970PUA, though it has an 8k resolution.

Design
Stand

The stand of the TV is plastic and resembles this year's SM8600, but with a metal finish. Although the stand supports the TV well, the TV wobbles a lot if nudged.

Footprint of the 65" TV stand: 32.6" x 12.5".

Design
Back
Wall Mount VESA 300x300

The back of the TV is plain with a horizontal line texture, and it's made of high-quality plastic. Just like the SM8600, the stand's neck is hollow (has a removable cover) and you can guide a few cables through to help with cable management.

Design
Borders
Borders 0.47" (1.2 cm)

The borders have a nice metal finish that give the TV a premium look.

Design
Thickness
Max Thickness 2.56" (6.5 cm)

The LG 65SM9500PUA is a thin TV. It's in the same ballpark as last year's SK9500. It won't stick out much if you wall-mount it.

8.0
Design
Build Quality

The build quality is great. There are no gaps or loose ends, but the TV wobbles more than last year's SK9500. You should have no issues with the TV's build quality.

The stand has a plastic cover and in our case, the metallic skeleton was slightly exposed as you can see in the stand picture. We fixed this easily by clipping it back on, and it did not affect our testing in any way.

Picture Quality
6.6
Picture Quality
Contrast
Native Contrast
1234 : 1
Contrast with local dimming
2398 : 1

The LG 65SM9500PUA has a decent contrast ratio. This is expected for an IPS panel TV. When local dimming is enabled, the contrast ratio improves significantly. This is a very similar performance to last year's SK9500.

If you want a TV with deeper blacks, then check out the Samsung Q70R or the Vizio P Series 2018.

5.0
Picture Quality
Local Dimming
Local Dimming
Yes
Backlight
Full-Array

The local dimming helps improve the appearance of blacks on the TV. The performance, however, is not very good and is in the same ballpark as last year's SK9500. When LED Local Dimming is set to 'High', it's very aggressive and there is both a lot of blooming and crushing of highlights at the same time. In dark scenes, this creates a lot of flashing and makes the TV almost unwatchable.

We recommend setting LED Local Dimming to 'Medium' where the blooming and the crushing of highlights is milder.

8.8
Picture Quality
SDR Peak Brightness
SDR Real Scene Peak Brightness
695 cd/m²
SDR Peak 2% Window
558 cd/m²
SDR Peak 10% Window
624 cd/m²
SDR Peak 25% Window
657 cd/m²
SDR Peak 50% Window
688 cd/m²
SDR Peak 100% Window
691 cd/m²
SDR Sustained 2% Window
557 cd/m²
SDR Sustained 10% Window
624 cd/m²
SDR Sustained 25% Window
657 cd/m²
SDR Sustained 50% Window
688 cd/m²
SDR Sustained 100% Window
689 cd/m²
SDR ABL
0.012

The LG 65SM9500 has excellent SDR peak brightness, brighter than last year's SK9500. The SM9500 can easily fight glare in a bright room.

We measured the peak brightness after calibration, using 'ISF Expert (Dark Room)' Picture Mode, with Backlight set to '100', LED Local Dimming set to 'Medium', and Color Temperature set to 'Warm2'.

If you don't care about image accuracy, you can obtain higher brightness levels. We were able to momentarily reach 1590 nits with the 10% window using the default settings of the 'Vivid' Picture Mode and LED Local Dimming set to 'High'.

8.3
Picture Quality
HDR Peak Brightness
HDR Real Scene Peak Brightness
804 cd/m²
HDR Peak 2% Window
1190 cd/m²
HDR Peak 10% Window
1587 cd/m²
HDR Peak 25% Window
1227 cd/m²
HDR Peak 50% Window
970 cd/m²
HDR Peak 100% Window
766 cd/m²
HDR Sustained 2% Window
463 cd/m²
HDR Sustained 10% Window
633 cd/m²
HDR Sustained 25% Window
700 cd/m²
HDR Sustained 50% Window
749 cd/m²
HDR Sustained 100% Window
765 cd/m²
HDR ABL
0.028

The HDR peak brightness is excellent. The SM9500 can get brighter in HDR than last year's SK9500.

We measured the peak brightness before calibration, using 'Cinema' Picture Mode, with Backlight set to '100', LED Local Dimming set to 'Medium', and Color Temperature set to 'Warm2'.

If you don't care about image accuracy, you can obtain higher brightness levels. We were able to reach 1743 nits with the 10% window using the same settings but using LED Local Dimming set to 'High'.

6.1
Picture Quality
Gray Uniformity
50% Std. Dev.
6.502 %
50% DSE
0.234 %
5% Std. Dev.
0.852 %
5% DSE
0.116 %

The gray uniformity is mediocre. There is a lot of visible vignetting, but also significant dirty screen effect which will bother sports fans. In darker scenes, the uniformity is better.

7.6
Picture Quality
Viewing Angle
Color Washout
29 °
Color Shift
64 °
Brightness Loss
34 °
Black Level Raise
70 °
Gamma Shift
43 °

The LG SM9500 has good viewing angles, as expected for an IPS panel TV. The image remains accurate for wide angles and the TV is a good choice if you have a wide seating arrangement. This performance is better than last year's SK9500 and the SK9000. For even wider viewing angles, check out an OLED TV like the LG C9.

5.1
Picture Quality
Black Uniformity
Native Std. Dev.
2.464 %
Std. Dev. w/ L.D.
3.013 %

The SM9500 has poor black uniformity. There is significant backlight bleed throughout the screen. With local dimming enabled, blooming is noticeable around the test cross.

8.3
Picture Quality
Reflections
Screen Finish
Semi-gloss
Total Reflections
3.4 %
Indirect Reflections
0.5 %
Calculated Direct Reflections
2.9 %

The SM9500 has excellent reflection handling. There is a semi-gloss finish that diffuses reflections across the screen, reducing their intensity. The performance is almost identical to the SK9500. You should have no issues with reflections in any room unless sunlight falls directly on the TV.

8.8
Picture Quality
Pre Calibration
White Balance dE
1.54
Color dE
1.85
Gamma
2.11
Color Temperature
6463 K
Picture Mode
Expert (Dark Room)
Color Temp Setting
Warm 2
Gamma Setting
2.2

The LG SM9500 has excellent accuracy with our pre-calibration settings. There are only minimal inaccuracies that are hard to notice without a colorimeter. Some enthusiasts might notice the inaccuracies in the pure white. The gamma does not track the target very well and thus most scenes are a bit brighter than they should be. The color temperature is almost on the target of 6500K.

9.4
Picture Quality
Post Calibration
White Balance dE
0.16
Color dE
1.49
Gamma
2.20
Color Temperature
6564 K
White Balance Calibration
22 point
Color Calibration
Yes
Auto-Calibration Function
Yes

After calibration, the LG 65SM9500 has almost perfect accuracy. The white balance dE is significantly improved, whereas the color dE is better but not by much. The remaining inaccuracies are hard to notice without the aid of a colorimeter. The gamma follows the curve very well and the color temperature is close to the 6500K target.

The TV features an auto-calibration feature which still requires the use of colorimeter.

You can see our recommended settings here.

8.0
Picture Quality
480p Input

The LG 65SM9500PUA upscales 480p content, like DVDs, well without any obvious upscaling artifacts. When compared to other TVs, the SM9500 has very similar performance to the SK9500.

8.0
Picture Quality
720p Input

720p content, like cable TV, is upscaled well on the LG 65SM9500PUA with no obvious artifacts or softening. This is an almost identical performance to the SK9500.

9.0
Picture Quality
1080p Input

Just like last year's SK9500, the upscaling of Blu-rays and 1080p content looks almost as good as native 4k content.

10
Picture Quality
4k Input

Native 4k content displays perfectly.

0
Picture Quality
8k Input
Picture Quality
Pixels
8.0
Picture Quality
Color Gamut
Wide Color Gamut
Yes
DCI P3 xy
88.11 %
DCI P3 uv
94.33 %
Rec 2020 xy
65.41 %
Rec 2020 uv
73.03 %

The SM9500 has a great wide color gamut. It is very similar to last year's SK9500. The EOTF is slightly over-brightening some very dark scenes, but, in general, it follows the input stimulus well until it starts a smooth roll off towards the TV's peak brightness. The 'Game' mode EOTF is almost identical as you can see here.

If you find HDR too dim, check out our recommendations here. With these settings, the SM9500 is significantly brighter in HDR, as shown in this EOTF.

7.0
Picture Quality
Color Volume
Normalized DCI P3 Coverage ITP
79.2 %
10,000 cd/m² DCI P3 Coverage ITP
48.3 %
Normalized Rec 2020 Coverage ITP
60.5 %
10,000 cd/m² Rec 2020 Coverage ITP
36.8 %

The color volume on the SM9500 is decent. Unfortunately, just like the SK9500, the SM9500 cannot produce deep, dark blacks due to its not so great contrast ratio.

9.2
Picture Quality
Gradient
Color Depth
10 Bit
Red (Std. Dev.)
0.079 dE
Green (Std. Dev.)
0.082 dE
Blue (Std. Dev.)
0.075 dE
Gray (Std. Dev.)
0.048 dE

The LG 65SM9500PUA has excellent gradient handling. There is minimal banding in some colors, but this is not very noticeable.

The Smooth Gradation feature can help reduce banding, especially when there are large areas of banding. There are cases, however, like the pattern in the photo above, where banding is visible throughout most of the colors and shades and Smooth Gradation can not help. Note that enabling this feature can cause some loss of fine details in some scenes.

7.0
Picture Quality
Temporary Image Retention
IR after 0 min recovery
1.06 %
IR after 2 min recovery
0.00 %
IR after 4 min recovery
0.00 %
IR after 6 min recovery
0.00 %
IR after 8 min recovery
0.00 %
IR after 10 min recovery
0.00 %

The SM9500 has some noticeable image retention that is visible immediately after the 10 minutes burn-in scene. The retention is no longer noticeable after 2 minutes of recovery.

We had measured similar performance on our SK9500 unit, but lower retention levels on our SK9000 and SM8600 units. Temporary Image Retention can be unit specific.

10
Picture Quality
Permanent Burn-In Risk
Permanent Burn-In Risk
No

While some IPS panels can have some temporary image retention, this doesn't seem to be permanent as the IPS panel in our long-term test appears to be immune.

Motion
7.7
Motion
Response Time
80% Response Time
5.4 ms
100% Response Time
13.4 ms

Excellent response time for the LG 65SM9500PUA. It is almost as fast as last year's SK9000 but slightly slower than the SK9500 and this year's SM8600. Nonetheless, the response time is very fast and only a small blur trail can be seen following fast-moving content.

4.0
Motion
Flicker-Free
Flicker-Free
No
PWM Dimming Frequency
120 Hz

Just like last year's SK9500, the SM9500 uses PWM to dim its backlight. The flicker frequency is 120Hz and this causes some duplications and might bother some people. The backlight flickers at any Backlight setting other than 100.

10
Motion
Black Frame Insertion (BFI)
Optional BFI
Yes
Min Flicker for 60 fps
60 Hz
60 Hz for 60 fps
Yes
120 Hz for 120 fps
Yes
Min Flicker for 60 fps in Game Mode
60 Hz

The SM9500 has an optional black frame insertion feature to help make motion crisper. To enable BFI in the Tru Motion menu, set Motion Pro to 'On'. This changes the backlight flicker to 60Hz but at the same time, you might notice some drop in luminosity.

Some people find 60Hz flicker bothersome.

Motion
Motion Interpolation
Motion Interpolation (30 fps)
Yes
Motion Interpolation (60 fps)
Yes

The SM9500 can interpolate lower frame-rate content up to 120fps. Although the TV continues to interpolate in fairly demanding scenes, when it's displaying very fast scenes, it stops interpolating to avoid creating too many artifacts. When the TV is set to higher levels of motion interpolation, and suddenly stops interpolating due to the very fast scenes, most people will notice a sudden "jerk" in motion.

To enable motion interpolation, enable the TruMotion setting.

See here for the settings that control the SM9500's motion interpolation feature.

7.4
Motion
Stutter
Frame Hold Time @ 24 fps
28.3 ms
Frame Hold Time @ 60 fps
3.3 ms

The LG 65SM9500PUA has some stutter due to the very fast response time. It is, however, not as noticeable as the stutter you will observe in an OLED like the C9. If you find that stutter is bothering you, then motion interpolation can help.

10
Motion
24p Judder
Judder-Free 24p
Yes
Judder-Free 24p via 60p
Yes
Judder-Free 24p via 60i
Yes
Judder-Free 24p via Native Apps
Yes

Update 07/12/2019: The SM9500 is now able to remove judder from 60i sources with update 03.60.04. Different settings are required, however, as Trumotion "User" must be enabled with de-judder and de-blur set to "0" as well as Real Cinema "On".

The SM9500 is judder-free from most sources. It can't, however, remove 24p judder from 60i signals. This is similar to what we observed in the SM8600. Last year's SK9500 is able to remove judder from any source.

To remove judder, the Real Cinema option must be enabled in the Picture Option Settings menu.

8.2
Motion
Variable Refresh Rate
Native Refresh Rate
120 Hz
Variable Refresh Rate
Yes
HDMI Forum VRR
Yes
FreeSync
No
G-SYNC Compatible
Yes
4k VRR Maximum
60 Hz
4k VRR Minimum
48 Hz
1080p VRR Maximum
120 Hz
1080p VRR Minimum
< 20 Hz
1440p VRR Maximum
120 Hz
1440p VRR Minimum
< 20 Hz
VRR Supported Connectors
HDMI

Update 07/27/2020: Updated the firmware and retested the VRR range.

Update 04/05/2020: We've received a report that firmware 04.71.25 disables G-SYNC on models that weren't supposed to support it. We're unable to retest it at this time, but we'll update the review as soon as we can.

Update 11/28/2019: Although not officially supported by NVIDIA, the LG SM9500 works with NVIDIA's new G-SYNC compatible mode when connected to a recent NVIDIA graphics card. Unlike officially supported TVs, like the LG C9, this must be manually enabled from the NVIDIA Control Center.

The LG SM9500 has a native refresh rate of 120Hz. The TV doesn't support FreeSync, but we confirmed that it supports HDMI Forum VRR, using our Xbox One S.

Inputs
8.8
Inputs
Input Lag
1080p @ 60 Hz
13.7 ms
1080p @ 60 Hz Outside Game Mode
84.4 ms
1440p @ 60 Hz
14.2 ms
4k @ 60 Hz
13.7 ms
4k @ 60 Hz + 10 bit HDR
13.7 ms
4k @ 60 Hz @ 4:4:4
13.7 ms
4k @ 60 Hz Outside Game Mode
84.3 ms
4k @ 60 Hz With Interpolation
84.3 ms
8k @ 60 Hz
N/A
1080p @ 120 Hz
7.0 ms
1440p @ 120 Hz
7.1 ms
1080p with Variable Refresh Rate
6.1 ms
1440p with VRR
6.5 ms
4k with VRR
15.6 ms
8k with VRR
N/A
Auto Low Latency Mode (ALLM)
Yes

The SM9500 has an excellent low input lag. The TV feels very responsive as long as you are in 'Game' mode. To get low input lag and display proper chroma 4:4:4 you must change the input icon to PC and you can do that from any picture mode.

The SM9500 has an Auto Low Latency mode called 'Instant Game Response', but just like the SM8600, it only works with compatible devices like the Xbox One. When 'Instant Game Response' detects that you're playing a game, it automatically switches to 'Game' mode so that you have the lowest input lag.

9.6
Inputs
Supported Resolutions
1080p @ 60 Hz @ 4:4:4
Yes
1080p @ 120 Hz
Yes (native support)
1440p @ 60 Hz
Yes (forced resolution required)
1440p @ 120 Hz
Yes (native support)
4k @ 60 Hz
Yes
4k @ 60 Hz @ 4:4:4
Yes
8k @ 30 Hz or 24 Hz
No
8k @ 60 Hz
No

The SM9500, just like the C9, supports the majority of most common resolutions.

You can display proper chroma 4:4:4 in all resolutions as long as PC mode is enabled, except the 1080p @ 120Hz which doesn't.

Some of the high bandwidth resolutions, like 4k @ 60Hz + HDR, require the HDMI ULTRA HD Deep Color setting to be enabled for the port in use.

LG advertises that the SM9500, just like the C9, supports a 4k @ 120Hz input from external devices. This either only works with HDMI 2.1 sources or is waiting for a firmware update, as we were unable to get it to work. We will retest this once an HDMI 2.1 source becomes available.

Inputs
Input Photos
Inputs
Total Inputs
HDMI 4
USB 3
Digital Optical Audio Out 1
Analog Audio Out 3.5mm 0