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Sony X800H TV Review

Tested using Methodology v1.5
Updated Nov 02, 2020 at 08:33 am
Sony X800H Picture
7.1
Mixed Usage
Value for price beaten by
: Hisense H9G
5.9
Movies
Value for price beaten by
: Hisense H9G
8.1
TV Shows
Value for price beaten by
: Hisense H9G
7.7
Sports
Value for price beaten by
: Hisense H9G
7.7
Video Games
Value for price beaten by
: Vizio M7 Series Quantum 2020
6.0
HDR Movies
Value for price beaten by
: Hisense H9G
7.1
HDR Gaming
Value for price beaten by
: Vizio M7 Series Quantum 2020
8.2
PC Monitor
Value for price beaten by
: LG NANO90
Current deal: The Sony X800H has dropped by $300 on Walmart.com. See all Cyber Monday deals on TVs.
Type LED
Sub-Type
IPS
Resolution 4k

The Sony X800H, also known as the X80H or XH80, is a decent TV and a nice upgrade over its predecessor, the Sony X800G. It has an IPS panel with wide viewing angles, making it a great choice for large seating areas. Visibility is good in well-lit environments as it gets bright enough to overcome glare; however, its mediocre contrast ratio makes blacks look grayish, which isn't ideal for dark room viewing. Gamers should be happy with its fast response time and low input lag, but the refresh rate is limited to 60Hz, and it doesn't support any variable refresh rate (VRR) technology. Its Android TV interface runs pretty smoothly, and there's a large library of apps available through the Google Play Store. Also, it has a microphone built into the remote, allowing for voice control through Google Assistant.

Our Verdict

7.1 Mixed Usage

The Sony X800H is a decent overall TV. It can get bright in SDR and displays 480p, 720p, 1080p, and 4k content well with no upscaling artifacts. The viewing angles are great if you plan on putting this TV in a wide room, but unfortunately, the contrast ratio is mediocre so blacks look gray in a dark room. With an incredibly low input lag and good response time, this TV performs best for sports or video games. HDR content doesn't look great as it doesn't get bright enough to make highlights stand out. With no risk of permanent burn-in, this TV also serves well as a computer monitor.

Pros
  • Gets bright.
  • Great viewing angles.
  • Good response time.
Cons
  • Mediocre contrast ratio.
  • Might not be able to handle intense glare.
5.9 Movies

The Sony X800H is disappointing for watching movies. The contrast ratio isn't bad for an IPS panel TV, but blacks still look gray when viewed in the dark, and there's no local dimming feature to further darken any blacks. Additionally, the black uniformity is just decent. However, the picture quality is excellent on both 1080p and 4k content and it has a good response time, so fast-moving objects in an action movie look good.

Pros
  • Good gray uniformity.
Cons
  • Mediocre contrast ratio.
  • No local dimming.
8.1 TV Shows

The Sony X800H is great for watching TV shows. It can get bright and it handles reflections well enough in most average-lit rooms. 720p content, such as from a cable box, looks great, as does 1080p and 4k content. The viewing angles are very wide, so everyone in your family can sit around the TV to enjoy your favorite show. Also, the built-in speakers produce dialogue very well.

Pros
  • Gets bright.
  • Great viewing angles.
  • Good gray uniformity.
Cons
  • Might not be able to handle intense glare.
7.7 Sports

The Sony X800H is good for watching sports. It has a good response time so motion looks clear and this TV can get bright enough to combat glare in most rooms. It has good gray uniformity, which is important for watching sports, with minimal dirty screen effect that most people won't notice. Also, the viewing angles are great, so people watching the big game from the side of the TV won't lose any image accuracy.

Pros
  • Gets bright.
  • Great viewing angles.
  • Good response time.
  • Good gray uniformity.
Cons
  • Might not be able to handle intense glare.
7.7 Video Games

The Sony X800H is good for gaming. It has an incredibly low input lag and good response time that most gamers should appreciate. Unfortunately, it isn't recommended for dark room gaming due to its low contrast ratio, and it doesn't support VRR to reduce screen tearing. It has a Black Frame Insertion feature to improve motion clarity, but it can cause some image duplication.

Pros
  • Incredibly low input lag.
  • Good response time.
  • Good gray uniformity.
Cons
  • No VRR support.
6.0 HDR Movies

The Sony X800H is mediocre for watching movies in HDR. The contrast ratio is mediocre and the black uniformity is only decent so blacks look gray in dark rooms, and there's no local dimming feature to further darken any blacks. It displays a wide color gamut but its color volume is unremarkable, so it can't display certain shades of colors. However, it has decent HDR peak brightness, bringing out some highlights.

Pros
  • Good gray uniformity.
Cons
  • Mediocre contrast ratio.
  • No local dimming.
7.1 HDR Gaming

The Sony X800H is decent for gaming in HDR. The input lag is extremely low and it has a good response time that makes motion look fairly clear. It displays a wide color gamut, but it can't produce deep shades of colors with its mediocre color volume. It has an unremarkable contrast ratio and only decent black uniformity, so the X800H isn't suggested for HDR gaming in the dark.

Pros
  • Incredibly low input lag.
  • Good response time.
  • Good gray uniformity.
Cons
  • Mediocre contrast ratio.
  • No local dimming.
  • No VRR support.
8.2 PC Monitor

The Sony X800H is great to use as a computer monitor. The input lag is remarkably low and the viewing angles are very good if you need to share your screen with people around you. It displays proper 4:4:4 chroma, which is important for reading text. Unfortunately, it doesn't handle reflections well in really bright rooms, but there's no permanent burn-in risk or temporary image retention on this TV.

Pros
  • Great viewing angles.
  • Incredibly low input lag.
  • Good response time.
Cons
  • No VRR support.
  • Might not be able to handle intense glare.
  • 7.1 Mixed Usage
  • 5.9 Movies
  • 8.1 TV Shows
  • 7.7 Sports
  • 7.7 Video Games
  • 6.0 HDR Movies
  • 7.1 HDR Gaming
  • 8.2 PC Monitor
  1. Update 11/2/2020: Updated review for accuracy and clarity.
  2. Update 5/21/2020: Converted to Test Bench 1.5.

Video

Test Results

perceptual testing image
Market Context
Market Context
Market Context

The 2020 Sony X800H is a direct replacement for the 2019 Sony X800G. It's an entry-level TV in the 2020 Sony lineup. Its main competitors are likely the Samsung TU8000, LG UN8500, and the Vizio M7 Series Quantum 2020.

Design
8.0
Design
Style
Curved No

The Sony X800H has a similar design to its predecessor, the Sony X800G, but the cable management isn't as good. Instead of cables running through the feet, like with previous Sony TVs, there are two hooks to attach the cables with. It's thinner than the X800G and the stand is wider, so there's more space to put a larger soundbar. The feet are made out of plastic and the stand holds the X800H well. Also, there's a large and noticeable grate across the back of the TV for heat dispersion.

Design
Stand

The stand supports the TV well, but it still wobbles. The feet are made out of plastic and are set as wide as the TV, so you need a large surface to put it on if you don't plan on wall-mounting it. Unlike the Sony X800G and the Sony X850G, the feet aren't reversible.

Design
Back
Wall Mount VESA 300x300

Simple design in the back, which is made entirely out of plastic. There's minimal cable management with two hooks that are meant to attach the cables to the feet. This might be disappointing for some people.

Design
Borders
Borders 0.59" (1.5 cm)

The borders are fairly thin and aren't distracting.

Design
Thickness
Max Thickness 2.87" (7.3 cm)

The Sony X800H is relatively thin and doesn't stick out as much when wall-mounted.

7.0
Design
Build Quality

The build quality is decent. The entire TV is made out of plastic. There's a lot of flex around the bezels and on the back near the inputs. There's also a fair amount of wobble.

Picture Quality
6.1
Picture Quality
Contrast
Native Contrast
1083 : 1
Contrast with local dimming
N/A

As is the case with most IPS panel TVs, the contrast ratio is mediocre, but it's still an improvement over the Sony X800G or the higher-end Sony X850G. When watching in a dark room, blacks appear closer to gray, and unfortunately, there's no local dimming feature to improve black levels. If you're looking for a VA panel TV with an excellent contrast ratio, check out the Samsung TU8000, or the curved version, the Samsung TU8300. Note that the contrast ratio can vary between units.

Note: We initially read reports of the 75 and 85 inch models having VA panels, which would result in a higher contrast. However, we were able to confirm the 75 inch model has an IPS panel, and you can see the pixels photo here. If you have the 85 inch model, let us know in the discussions.

0
Picture Quality
Local Dimming
Local Dimming
No
Backlight
Direct

The Sony X800H doesn't have a local dimming feature. The video above is provided for reference only.

8.0
Picture Quality
SDR Peak Brightness
SDR Real Scene Peak Brightness
415 cd/m²
SDR Peak 2% Window
431 cd/m²
SDR Peak 10% Window
443 cd/m²
SDR Peak 25% Window
443 cd/m²
SDR Peak 50% Window
443 cd/m²
SDR Peak 100% Window
442 cd/m²
SDR Sustained 2% Window
430 cd/m²
SDR Sustained 10% Window
442 cd/m²
SDR Sustained 25% Window
442 cd/m²
SDR Sustained 50% Window
442 cd/m²
SDR Sustained 100% Window
441 cd/m²
SDR ABL
0.002

Great SDR peak brightness, which is a big improvement over the Sony X800G; it performs like the Sony X850G. The Sony X800H maintains very consistent brightness across different types of content, which is great.

We measured the peak brightness after calibration with the 'Custom' Picture Mode and the Color Temperature set to 'Expert 1.'

If you don't care as much about image accuracy and want to get the TV as bright possible, set the Picture Mode to 'Vivid,' Color Temperature to 'Expert 1,' and Advanced Contrast Enhancer to 'Max'. We achieved a peak of 452 cd/m² in the 10% window with these settings.

6.8
Picture Quality
HDR Peak Brightness
HDR Real Scene Peak Brightness
504 cd/m²
HDR Peak 2% Window
446 cd/m²
HDR Peak 10% Window
532 cd/m²
HDR Peak 25% Window
531 cd/m²
HDR Peak 50% Window
531 cd/m²
HDR Peak 100% Window
531 cd/m²
HDR Sustained 2% Window
444 cd/m²
HDR Sustained 10% Window
530 cd/m²
HDR Sustained 25% Window
530 cd/m²
HDR Sustained 50% Window
530 cd/m²
HDR Sustained 100% Window
530 cd/m²
HDR ABL
0.011

Okay HDR peak brightness, though still an improvement from the Sony X800G. Small highlights flashing across the screen are somewhat less bright than other content, but overall, it keeps its brightness fairly consistent.

We measured the HDR peak brightness before calibration with the Picture Mode set to 'Cinema' and Color Temperature on 'Expert 2.'

If you don't mind losing image accuracy, you can get a brighter picture by setting the Picture Mode to 'HDR Vivid,' Color Temperature to 'Expert 2,' and the Advanced Contrast Enhancer to 'Low.' We achieved a peak brightness of 549 cd/m² in the 10% window with these settings.

7.6
Picture Quality
Gray Uniformity
50% Std. Dev.
3.302 %
50% DSE
0.173 %
5% Std. Dev.
0.383 %
5% DSE
0.099 %

Good gray uniformity. The corners of the screen are a bit darker, but the center remains fairly uniform, and dirty screen effect is minimal. In near-dark scenes, the uniformity is much better. Note that gray uniformity can vary between individual units.

8.4
Picture Quality
Viewing Angle
Color Washout
42 °
Color Shift
60 °
Brightness Loss
44 °
Black Level Raise
70 °
Gamma Shift
59 °

As is the case with most IPS panels, the Sony X800H has great viewing angles. The image remains accurate even when viewed from the side. This is a good TV for a wide room.

Note: We initially read reports of the 75 and 85 inch models having VA panels, which would result in narrow viewing angles. However, we were able to confirm the 75 inch model has an IPS panel, and you can see the pixels photo here. If you have the 85 inch model, let us know in the discussions.

6.7
Picture Quality
Black Uniformity
Native Std. Dev.
1.532 %
Std. Dev. w/ L.D.
N/A

Okay black uniformity. There's visible clouding throughout and blooming around the center cross. This affects the way dark scenes are displayed in dark rooms. If black uniformity is important to you, take a look at the Samsung Q60/Q60T QLED. Note that black uniformity can vary between units.

7.2
Picture Quality
Reflections
Screen Finish
Semi-gloss
Total Reflections
5.7 %
Indirect Reflections
0.6 %
Calculated Direct Reflections
5.1 %

The Sony X800H has decent reflection handling, similar to the Sony X800G. The semi-gloss finish diffuses small amounts of light well but struggles with direct light, so it's best to avoid placing it opposite bright lights.

8.5
Picture Quality
Pre Calibration
White Balance dE
1.88
Color dE
2.17
Gamma
2.18
Color Temperature
6291 K
Picture Mode
Custom
Color Temp Setting
Expert 1
Gamma Setting
0

Amazing pre-calibration color accuracy. Most colors are accurate, and the gamma curve follows the target very well, so most scenes appear at the correct brightness. The color temperature is slightly below the 6500K target, giving the image a slight reddish tint. Note that color accuracy can vary between units.

8.9
Picture Quality
Post Calibration
White Balance dE
0.81
Color dE
2.09
Gamma
2.18
Color Temperature
6576 K
White Balance Calibration
10 point
Color Calibration
No
Auto-Calibration Function
No

The color accuracy is better after calibration, but not by much. White balance and gamma improved slightly, but the color temperature is now on the colder side. Overall, the difference in color accuracy post-calibration isn't very noticeable.

See our recommended settings here.

8.0
Picture Quality
480p Input

480p content, like DVDs, looks great, with no obvious artifacts or issues.

8.0
Picture Quality
720p Input

720p content, like cable TV, looks great, with no noticeable issues.

9.0
Picture Quality
1080p Input

1080p content looks excellent, almost as good as the 4k content.

10
Picture Quality
4k Input

4k content is displayed perfectly, with no pixel artifacts or rendering issues.

0
Picture Quality
8k Input

This is a 4k TV that doesn't support 8k content.

Picture Quality
Pixels

We initially read reports of the 75 and 85 inch models having VA panels. However, we were able to confirm the 75 inch model has an IPS panel, and you can see the pixels photo here. If you have the 85 inch model, let us know in the discussions.

7.9
Picture Quality
Color Gamut
Wide Color Gamut
Yes
DCI P3 xy
85.98 %
DCI P3 uv
93.09 %
Rec 2020 xy
63.62 %
Rec 2020 uv
71.63 %

The Sony X800H has a good HDR color gamut. It has excellent coverage of the DCI P3 color space used in most HDR content, but its coverage of the wider Rec. 2020 is just okay.

The EOTF follows the PQ curve well until it rolls off, but dark scenes are a bit brighter than they should be. In 'Game' mode, the EOTF is nearly the same.

If you find HDR too dim, set the Color Temperature to 'Expert 2,' Contrast to 'Max,' Gamma to 'Max,' Advanced Contrast Enhancer to 'Low,' and Picture Mode to 'Vivid.' These settings result in a much brighter image, as you can see in this EOTF.

6.3
Picture Quality
Color Volume
Normalized DCI P3 Coverage ITP
67.5 %
10,000 cd/m² DCI P3 Coverage ITP
31.5 %
Normalized Rec 2020 Coverage ITP
59.4 %
10,000 cd/m² Rec 2020 Coverage ITP
27.4 %

This TV has mediocre color volume. It can't display deep colors due to its low contrast ratio, but its great brightness helps it display brighter colors. Like most LED TVs, it can't produce bright blues.

8.6
Picture Quality
Gradient
Color Depth
10 Bit
Red (Std. Dev.)
0.100 dE
Green (Std. Dev.)
0.101 dE
Blue (Std. Dev.)
0.080 dE
Gray (Std. Dev.)
0.088 dE

Amazing gradient handling. There's some banding in dark green and dark red, but this shouldn't be noticeable to most people.

10
Picture Quality
Temporary Image Retention
IR after 0 min recovery
0.00 %
IR after 2 min recovery
0.00 %
IR after 4 min recovery
0.00 %
IR after 6 min recovery
0.00 %
IR after 8 min recovery
0.00 %
IR after 10 min recovery
0.00 %

There are no signs of temporary image retention, even immediately after displaying our high-contrast static test image for 10 minutes, which is great. Note that temporary image retention can vary between units.

10
Picture Quality
Permanent Burn-In Risk
Permanent Burn-In Risk
No

Although some IPS panels can suffer from temporary image retention, this doesn't appear to be permanent as seen in our long-term test.

Motion
7.7
Motion
Response Time
80% Response Time
4.9 ms
100% Response Time
14.7 ms

Good response time, but not as good as the Sony X800G. There's overshoot in some transitions, especially in the 0-20% transition, which may cause a few artifacts in dark scenes.

10
Motion
Flicker-Free
Flicker-Free
Yes
PWM Dimming Frequency
0 Hz

The Sony X800H has a flicker-free backlight, which is great. However, like other Sony TVs, there's a very high-frequency flicker at low backlight settings, which shouldn't be noticeable.

5.4
Motion
Black Frame Insertion (BFI)
Optional BFI
Yes
Min Flicker for 60 fps
120 Hz
60 Hz for 60 fps
No
120 Hz for 120 fps
N/A
Min Flicker for 60 fps in Game Mode
120 Hz

This TV has a black frame insertion feature to help reduce motion blur, but it's a bit disappointing. It can only flicker at 120Hz, which creates some slight duplication since the TV's refresh rate is 60Hz. The BFI feature seems to make the screen dimmer instead of making motion appear more smooth.

Motion
Motion Interpolation
Motion Interpolation (30 fps)
Yes
Motion Interpolation (60 fps)
No

The Sony X800H has a 60Hz panel and can interpolate lower frame rate content up to 60Hz. Content with fast-moving objects looks good.

See here for the settings that control the motion interpolation feature.

7.4
Motion
Stutter
Frame Hold Time @ 24 fps
28.3 ms
Frame Hold Time @ 60 fps
3.3 ms

Since the Sony X800H has a fairly quick response time, there's some noticeable stutter when watching 24p content. This is especially visible with slow panning shots.

5.6
Motion
24p Judder
Judder-Free 24p
Yes
Judder-Free 24p via 60p
No
Judder-Free 24p via 60i
No
Judder-Free 24p via Native Apps
No

Like the Sony X800G, the Sony X800H can remove judder in 24p content, but not from native apps and 60p/i sources. Enabling the Motionflow and CineMotion settings smooths out any content, but doesn't completely remove judder.

The LG NANO85 is a similar TV that's able to remove judder from any source.

0
Motion
Variable Refresh Rate
Native Refresh Rate
60 Hz
Variable Refresh Rate
No
HDMI Forum VRR
No
FreeSync
No
G-SYNC Compatible
No
4k VRR Maximum
N/A
4k VRR Minimum
No VRR support
1080p VRR Maximum
N/A
1080p VRR Minimum
No VRR support
1440p VRR Maximum
N/A
1440p VRR Minimum
No VRR support
VRR Supported Connectors
No VRR support

The Sony X800H has a refresh rate of 60Hz and doesn't support any variable refresh rate technology. If you want a TV with a 120Hz refresh rate and VRR support, check out the Samsung RU9000.

Inputs
9.1
Inputs
Input Lag
1080p @ 60 Hz
9.8 ms
1080p @ 60 Hz Outside Game Mode
123.8 ms
1440p @ 60 Hz
N/A
4k @ 60 Hz
10.2 ms
4k @ 60 Hz + 10 bit HDR
12.7 ms
4k @ 60 Hz @ 4:4:4
10.2 ms
4k @ 60 Hz Outside Game Mode
123.8 ms
4k @ 60 Hz With Interpolation
123.9 ms
8k @ 60 Hz
N/A
1080p @ 120 Hz
N/A
1440p @ 120 Hz
N/A
4k @ 120 Hz
N/A
1080p with Variable Refresh Rate
N/A
1440p with VRR
N/A
4k with VRR
N/A
8k with VRR
N/A
Auto Low Latency Mode (ALLM)
No

Update 06/10/2020: After updating the Sony X800H to the latest firmware, we were able to confirm a bug that other people have mentioned to us. If you turn the TV off while in game mode, when you turn it back on, the TV appears to still be in game mode, but it isn't. To get low input lag after turning the TV off and on, you have to switch to a different picture mode, and then switch back.

The input lag is remarkably low and should provide a responsive gaming and desktop experience. To get the lowest input lag, enable 'Game' mode.

7.5
Inputs
Supported Resolutions