Sony X800H TV Review

Tested using Methodology v1.5
Reviewed Mar 11, 2020 at 08:34 am
Sony X800H Picture
7.1
Mixed Usage
Value for price beaten by
: Hisense H9G
5.9
Movies
8.1
TV Shows
7.7
Sports
7.7
Video Games
6.0
HDR Movies
7.1
HDR Gaming
8.2
PC Monitor
Type LED
Sub-Type
IPS
Resolution 4k

The Sony X800H is a decent overall TV. It's a pleasant upgrade over its predecessor, the Sony X800G, thanks to its great peak brightness, very good viewing angles, and amazing out-of-box color accuracy. The black uniformity is only decent and although its contrast ratio isn't bad for an IPS panel TV, blacks still look gray in dark rooms. The response time is good and gray uniformity is good with minimal dirty screen effect, so fast-moving objects look clear. Gamers will appreciate the incredibly low input lag, but unfortunately, it doesn't support any variable refresh rate technology. Also, the Android TV's Google Play Store is easy to use with a ton of apps available, and the remote has a built-in Google Assistant button.

Our Verdict

7.1 Mixed Usage

The Sony X800H is a decent overall TV. It can get bright in SDR and displays 480p, 720p, 1080p, and 4k content well with no upscaling artifacts. The viewing angles are great if you plan on putting this TV in a wide room, but unfortunately, the contrast ratio is mediocre so blacks look gray in a dark room. With an incredibly low input lag and good response time, this TV performs best for sports or video games, but with a sub-par color volume, HDR content doesn't look great. With no risk of permanent burn-in, this TV also serves well as a computer monitor.

Pros
  • It can get really bright.
  • Great viewing angles.
  • Incredibly low input lag.
Cons
  • Mediocre contrast ratio.
5.9 Movies

The Sony X800H is disappointing for watching movies. The contrast ratio isn't bad for an IPS panel TV, but blacks still look gray when viewed in the dark, and there's no local dimming feature to further darken any blacks. Additionally, the black uniformity is just decent. However, the picture quality is excellent on both 1080p and 4k content and it has a good response time, so fast-moving objects in an action movie look good.

8.1 TV Shows

Great for TV shows. The Sony X800H can get bright and it handles reflections well enough in most average-lit rooms. 720p content, such as from a cable box, looks great, as does 1080p and 4k content. The viewing angles are very wide, so everyone in your family can sit around the TV to enjoy your favorite show. Also, the built-in speakers produce dialogue very well.

7.7 Sports

The X800H is good for watching sports. It has a good response time so motion looks clear and this TV can get bright enough to combat glare in most rooms. It has good gray uniformity, which is important for watching sports, with minimal dirty screen effect that most people won't notice. Also, the viewing angles are great, so people watching the big game from the side of the TV won't lose any image accuracy.

7.7 Video Games

Good TV for video gaming. The X800H has an extraordinarily low input lag and good response time that most gamers should enjoy. Unfortunately, because its contrast ratio is low, it's not suggested for dark room gaming. There's a black frame insertion feature to help reduce motion blur, but it doesn't work very well. However, this TV can get bright enough if you're planning on gaming in a bright room.

6.0 HDR Movies

The Sony X800H is sub-par for HDR movies. The contrast ratio is mediocre and the black uniformity is only decent so blacks look gray in dark rooms, and there's no local dimming feature to further darken any blacks. It displays a wide color gamut but its color volume is unremarkable, so it can't display certain shades of colors. However, it has decent HDR peak brightness, bringing out some highlights.

7.1 HDR Gaming

Okay HDR gaming TV. The input lag is extremely low and it has a good response time that makes motion look fairly clear. It displays a wide color gamut, but it can't produce deep shades of colors with its mediocre color volume. It has an unremarkable contrast ratio and an only decent black uniformity, so the X800H isn't suggested for HDR gaming in the dark.

8.2 PC Monitor

The Sony X800H is great to use as a computer monitor. The input lag is remarkably low and the viewing angles are very good if you need to share your screen with people around you. It displays proper 4:4:4 chroma, which is important for reading text. Unfortunately, it doesn't handle reflections well in really bright rooms, but there's no permanent burn-in risk or temporary image retention on this TV.

  • 7.1 Mixed Usage
  • 5.9 Movies
  • 8.1 TV Shows
  • 7.7 Sports
  • 7.7 Video Games
  • 6.0 HDR Movies
  • 7.1 HDR Gaming
  • 8.2 PC Monitor
  1. Update 5/21/2020: Converted to Test Bench 1.5.

Video

Test Results

perceptual testing image
Market Context
Market Context
Market Context

The 2020 Sony X800H is a direct replacement for the 2019 Sony X800G. It's an entry-level TV in the 2020 Sony lineup. Although we still have a lot of 2020 TVs to review, we expect its main competitors to be the Samsung TU7000, LG UN7300, and the Vizio V Series 2020.

Design
8.0
Design
Style
Curved No

The Sony X800H has a similar design to its predecessor, the Sony X800G, but the cable management isn't as good. Instead of cables running through the feet, like with previous Sony TVs, there are two hooks to attach the cables with. It's thinner than the X800G and the stand is wider, so there's more space to put a larger soundbar. The feet are made out of plastic and the stand holds the X800H well. Additionally, there's a large and noticeable grate across the back of the TV for heat dispersion.

Design
Stand

The stand supports the TV well, but some wobble is noticeable. The feet are made out of plastic and are almost the entire width of the TV, so you'll need a wide table. Unlike the Sony X800G and the Sony X850G, the feet aren't reversible.

Design
Back
Wall Mount VESA 300x300

Simple design in the back, which is made entirely out of plastic. There's minimal cable management with two hooks that are meant to attach the cables to the feet. This might be disappointing for some people.

Design
Borders
Borders 0.59" (1.5 cm)

The borders are fairly thin and won't stand out much.

Design
Thickness
Max Thickness 2.87" (7.3 cm)

The X800H is thinner than the X800G and won't stick out as much when wall-mounted.

7.0
Design
Build Quality

The build quality is decent. The entire TV is made out of plastic, while the X800G has some metal on it. There's a lot of flex around the bezels when you push on them and there's flex on the back near the inputs too. The stand also wobbles a bit.

Picture Quality
6.1
Picture Quality
Contrast
Native Contrast
1083 : 1
Contrast with local dimming
N/A

As is the case with most IPS panel TVs, the contrast ratio is mediocre, but it's still an improvement over the X800G or the higher-end X850G. When watching in a dark room, blacks will appear closer to gray, and unfortunately, there's no local dimming feature to darken any blacks. If you're looking for a VA panel TV with an excellent contrast ratio, check out the Samsung TU8000, or the curved version, the Samsung TU8300.

Note: We initially read reports of the 75 and 85 inch models having VA panels, which would result in a higher contrast. However, we were able to confirm the 75 inch model has an IPS panel, and you can see the pixels photo here. If you have the 85 inch model, let us know in the discussions.

0
Picture Quality
Local Dimming
Local Dimming
No
Backlight
Direct

There's no local dimming feature; the video above is provided for reference only.

8.0
Picture Quality
SDR Peak Brightness
SDR Real Scene Peak Brightness
415 cd/m²
SDR Peak 2% Window
431 cd/m²
SDR Peak 10% Window
443 cd/m²
SDR Peak 25% Window
443 cd/m²
SDR Peak 50% Window
443 cd/m²
SDR Peak 100% Window
442 cd/m²
SDR Sustained 2% Window
430 cd/m²
SDR Sustained 10% Window
442 cd/m²
SDR Sustained 25% Window
442 cd/m²
SDR Sustained 50% Window
442 cd/m²
SDR Sustained 100% Window
441 cd/m²
SDR ABL
0.002

Great SDR peak brightness, which is a big improvement over the Sony X800G; it performs like the Sony X850G. The X800H maintains very consistent brightness across different types of content, which is great.

We measured the peak brightness after calibration with the 'Custom' Picture Mode and the Color Temperature set to 'Expert 1.'

If you don't care as much about image accuracy and want to get the TV as bright possible, set the Picture Mode to 'Vivid,' Color Temperature to 'Expert 1,' and Advanced Contrast Enhancer to 'Max'.

6.8
Picture Quality
HDR Peak Brightness
HDR Real Scene Peak Brightness
504 cd/m²
HDR Peak 2% Window
446 cd/m²
HDR Peak 10% Window
532 cd/m²
HDR Peak 25% Window
531 cd/m²
HDR Peak 50% Window
531 cd/m²
HDR Peak 100% Window
531 cd/m²
HDR Sustained 2% Window
444 cd/m²
HDR Sustained 10% Window
530 cd/m²
HDR Sustained 25% Window
530 cd/m²
HDR Sustained 50% Window
530 cd/m²
HDR Sustained 100% Window
530 cd/m²
HDR ABL
0.011

Decent HDR peak brightness, which is once again an improvement from the X800G. Small highlights flashing across the screen are somewhat less bright than other content, but overall, it keeps its brightness fairly consistent.

We measured the HDR peak brightness before calibration with the Picture Mode set to 'Cinema' and Color Temperature on 'Expert 2.'

If you don't mind losing some image accuracy, to get the brightest possible in HDR, set the Picture Mode to 'HDR Vivid,' Color Temperature to 'Expert 2,' and the Advanced Contrast Enhancer to 'Low.'

7.6
Picture Quality
Gray Uniformity
50% Std. Dev.
3.302 %
50% DSE
0.173 %
5% Std. Dev.
0.383 %
5% DSE
0.099 %

Good gray uniformity. The corners of the screen are a bit darker but the center of the screen remains fairly uniform. There's minimal dirty screen effect, which is distracting when there are fast-moving objects, such as those found in sports. In near-dark scenes, the uniformity is much better.

8.4
Picture Quality
Viewing Angle
Color Washout
42 °
Color Shift
60 °
Brightness Loss
44 °
Black Level Raise
70 °
Gamma Shift
59 °

As is the case with most IPS panels, the X800H has great viewing angles. The image will remain accurate even when viewed from the side. This is a good TV for a wide room.

Note: We initially read reports of the 75 and 85 inch models having VA panels, which would result in narrow viewing angles. However, we were able to confirm the 75 inch model has an IPS panel, and you can see the pixels photo here. If you have the 85 inch model, let us know in the discussions.

6.7
Picture Quality
Black Uniformity
Native Std. Dev.
1.532 %
Std. Dev. w/ L.D.
N/A

Decent black uniformity. There's visible clouding throughout and there's blooming around the center cross. This affects the way dark scenes are displayed in dark rooms. If black uniformity is important to you, take a look at the Samsung Q60T.

7.2
Picture Quality
Reflections
Screen Finish
Semi-gloss
Total Reflections
5.7 %
Indirect Reflections
0.6 %
Calculated Direct Reflections
5.1 %

The X800H has acceptable reflection handling, similar to the X800G. The semi-gloss finish diffuses small amounts of light well, but with direct light on it, the glare is distracting. The Sony X850G has much better reflection handling.

8.5
Picture Quality
Pre Calibration
White Balance dE
1.88
Color dE
2.17
Gamma
2.18
Color Temperature
6291 K
Picture Mode
Custom
Color Temp Setting
Expert 1
Gamma Setting
0

Amazing pre-calibration color accuracy. Most colors are accurate and the gamma curve follows the target very well, so most scenes appear at the correct brightness. The color temperature is slightly below the target of 6500K, so colors will appear closer to red/yellow. Overall, you shouldn't need to get the X800H calibrated.

8.9
Picture Quality
Post Calibration
White Balance dE
0.81
Color dE
2.09
Gamma
2.18
Color Temperature
6576 K
White Balance Calibration
10 point
Color Calibration
No
Auto-Calibration Function
No

The color accuracy post calibration improved, but not by much. The white balance dE improved the most, so the color temperature in videos is better. The gamma curve remains the same and the color temperature is slightly colder than the 6500K target. Overall, most people won't notice the difference in color accuracy post-calibration.

See our recommended settings here.

8.0
Picture Quality
480p Input

480p content, like DVDs, looks great, with no obvious artifacts or issues.

8.0
Picture Quality
720p Input

720p content, like cable TV, looks great, with no noticeable issues.

9.0
Picture Quality
1080p Input

1080p content looks excellent, almost as good as the 4k content.

10
Picture Quality
4k Input

4k content is displayed perfectly, with no pixel artifacts or rendering issues.

0
Picture Quality
8k Input

This is a 4k TV that doesn't support 8k content.

Picture Quality
Pixels

Like the X800G, the X800H uses a PLS (Plane-to-Line-Switching) panel, which is technically different than an IPS panel, but still similar.

We initially read reports of the 75 and 85 inch models having VA panels. However, we were able to confirm the 75 inch model has an IPS panel, and you can see the pixels photo here. If you have the 85 inch model, let us know in the discussions.

7.9
Picture Quality
Color Gamut
Wide Color Gamut
Yes
DCI P3 xy
85.98 %
DCI P3 uv
93.09 %
Rec 2020 xy
63.62 %
Rec 2020 uv
71.63 %

The Sony X800H displays a wide color gamut and has great coverage of the DCI-P3 color gamut used in most 4k UHD Blu-rays.

The EOTF follows the PQ curve well until it rolls off, but dark scenes are a bit brighter than they should be. In 'Game' mode, the curve is nearly the same.

If you find HDR too dim, set the Color Temperature to 'Expert 2,' Contrast to 'Max,' Gamma to 'Max,' Advanced Contrast Enhancer to 'Low,' and Picture Mode to 'Vivid,' and you'll get images that are noticeably brighter, as seen here.

6.3
Picture Quality
Color Volume
Normalized DCI P3 Coverage ITP
67.5 %
10,000 cd/m² DCI P3 Coverage ITP
31.5 %
Normalized Rec 2020 Coverage ITP
59.4 %
10,000 cd/m² Rec 2020 Coverage ITP
27.4 %

This TV has mediocre color volume. It can't display deep colors due to its low contrast ratio, but its great brightness helps it display brighter colors. Like most LED TVs, it can't produce bright blues.

8.6
Picture Quality
Gradient
Color Depth
10 Bit
Red (Std. Dev.)
0.100 dE
Green (Std. Dev.)
0.101 dE
Blue (Std. Dev.)
0.080 dE
Gray (Std. Dev.)
0.088 dE

Amazing gradient handling. There's some banding in dark green and dark red, but this shouldn't be noticeable to most people.

10
Picture Quality
Temporary Image Retention
IR after 0 min recovery
0.00 %
IR after 2 min recovery
0.00 %
IR after 4 min recovery
0.00 %
IR after 6 min recovery
0.00 %
IR after 8 min recovery
0.00 %
IR after 10 min recovery
0.00 %

There are no signs of temporary image retention, even immediately after displaying our high-contrast static test image for 10 minutes, which is great.

10
Picture Quality
Permanent Burn-In Risk
Permanent Burn-In Risk
No

Although some IPS panels can suffer from temporary image retention, this doesn't appear to be permanent as seen in our long-term test.

Motion
7.7
Motion
Response Time
80% Response Time
4.9 ms
100% Response Time
14.7 ms

Good response time, but not as good as the X800G. There's overshoot in some transitions, especially in the 0-20% transition, which may cause a few artifacts in dark scenes.

10
Motion
Flicker-Free
Flicker-Free
Yes
PWM Dimming Frequency
0 Hz

The Sony X800H has a flicker-free backlight, which is great. However, like other Sony TVs, there's a very high-frequency flicker at low backlight settings, which shouldn't be noticeable.

5.4
Motion
Black Frame Insertion (BFI)
Optional BFI
Yes
Min Flicker for 60 fps
120 Hz
60 Hz for 60 fps
No
120 Hz for 120 fps
N/A
Min Flicker for 60 fps in Game Mode
120 Hz

This TV has a black frame insertion feature to help reduce motion blur, but it's a bit disappointing. It can only flicker at 120Hz, which creates some slight duplication since the TV's refresh rate is 60Hz. The BFI feature seems to make the screen dimmer instead of making motion appear more smooth.

Motion
Motion Interpolation
Motion Interpolation (30 fps)
Yes
Motion Interpolation (60 fps)
No

The X800H has a 60Hz panel and can interpolate lower frame rate content up to 60Hz. Content with fast-moving objects looks good.

See here for the settings that control the motion interpolation feature.

7.4
Motion
Stutter
Frame Hold Time @ 24 fps
28.3 ms
Frame Hold Time @ 60 fps
3.3 ms

Since the X800H has a fairly quick response time, there's some noticeable stutter when watching 24p content. This is especially visible with slow panning shots.

5.6
Motion
24p Judder
Judder-Free 24p
Yes
Judder-Free 24p via 60p
No
Judder-Free 24p via 60i
No
Judder-Free 24p via Native Apps
No

Like the X800G, the X800H is judder-free with 24p content, but it can't remove judder from 60p sources, such as a cable box or native apps. Enabling the Motionflow and CineMotion settings smooths out any content, but doesn't completely remove judder.

The LG NANO85 is a similar TV that's able to remove judder from any source.

0
Motion
Variable Refresh Rate
Native Refresh Rate
60 Hz
Variable Refresh Rate
No
HDMI Forum VRR
No
FreeSync
No
G-SYNC Compatible
No
4k VRR Maximum